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Operating Segments (Tables)
6 Months Ended
Jun. 30, 2025
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information, by Segment
The following table presents results by segment:

Three Months Ended June 30,
(Dollars in millions)
CSBBWB
OT&C(1)
Total
20252024202520242025202420252024
Net interest income (expense)$1,488 $1,291 $1,880 $2,182 $219 $54 $3,587 $3,527 
Net intersegment interest income (expense)871 1,216 (219)(559)(652)(657)— — 
Segment net interest income (expense)2,359 2,507 1,661 1,623 (433)(603)3,587 3,527 
Allocated provision for credit losses384 308 104 142 — 488 451 
Noninterest income519 504 942 986 (61)(6,702)1,400 (5,212)
Personnel expense409 417 559 586 685 658 1,653 1,661 
Amortization of intangibles39 45 35 41 (1)73 89 
Restructuring charges20 24 28 33 
Other direct noninterest expense(2)
281 265 200 186 751 860 1,232 1,311 
Total direct noninterest expense730 728 801 821 1,455 1,545 2,986 3,094 
Expense Allocations970 934 526 447 (1,496)(1,381)— — 
Total noninterest expense1,700 1,662 1,327 1,268 (41)164 2,986 3,094 
Income (loss) before income taxes from continuing operations794 1,041 1,172 1,199 (453)(7,470)1,513 (5,230)
Provision (benefit) for income taxes193 250 236 239 (156)(1,813)273 (1,324)
Segment net income (loss) from continuing operations$601 $791 $936 $960 $(297)$(5,657)$1,240 $(3,906)
Identifiable assets (period end) of continuing operations$152,221 $144,217 $214,793 $207,484 $176,819 $168,152 $543,833 $519,853 
Six Months Ended June 30,
(Dollars in millions)
CSBBWB
OT&C(1)
Total
20252024202520242025202420252024
Net interest income (expense)$2,915 $2,558 $3,772 $4,413 $407 $(72)$7,094 $6,899 
Net intersegment interest income (expense)1,729 2,427 (518)(1,175)(1,211)(1,252)— — 
Segment net interest income (expense)4,644 4,985 3,254 3,238 (804)(1,324)7,094 6,899 
Allocated provision for credit losses712 621 235 329 (1)946 951 
Noninterest income1,022 1,002 1,891 1,966 (121)(6,734)2,792 (3,766)
Personnel expense817 822 1,107 1,166 1,316 1,303 3,240 3,291 
Amortization of intangibles78 91 71 83 (1)148 177 
Restructuring charges15 57 67 66 84 
Other direct noninterest expense(2)
556 509 392 362 1,490 1,624 2,438 2,495 
Total direct noninterest expense1,452 1,424 1,578 1,626 2,862 2,997 5,892 6,047 
Expense Allocations1,911 1,824 1,051 975 (2,962)(2,799)— — 
Total noninterest expense3,363 3,248 2,629 2,601 (100)198 5,892 6,047 
Income (loss) before income taxes from continuing operations1,591 2,118 2,281 2,274 (824)(8,257)3,048 (3,865)
Provision (benefit) for income taxes387 510 459 448 (299)(2,050)547 (1,092)
Segment net income (loss) from continuing operations$1,204 $1,608 $1,822 $1,826 $(525)$(6,207)$2,501 $(2,773)
Identifiable assets (period end) of continuing operations$152,221 $144,217 $214,793 $207,484 $176,819 $168,152 $543,833 $519,853 
(1)As described above, includes the Company’s investment securities portfolio, most long-term debt, derivative instruments used for balance sheet hedging, short-term liquidity and funding activities, balance sheet risk management, most bank-owned real estate assets, as well as functional activities such as finance, enterprise risk, legal, and enterprise technology and management. Additionally, houses intersegment eliminations, including for residual interest rate risk, intersegment net referral fees, and expense allocations. May also include financial data from business units below the quantitative and qualitative thresholds requiring disclosure.
(2)Other direct noninterest expense within the table above includes expenses for occupancy and equipment, professional fees and outside processing, regulatory costs, and other expenses.