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Operating Segments (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Dec. 31, 2024
Segment Reporting, Revenue Reconciling Item [Line Items]          
Net Interest Income $ 3,587 $ 3,527 $ 7,094 $ 6,899  
Allocated provision for credit losses 488 451 946 951  
Noninterest Income 1,400 (5,212) 2,792 (3,766)  
Personnel expense 1,653 1,661 3,240 3,291  
Amortization of intangibles 73 89 148 177  
Restructuring Charges 28 33 66 84  
Other expenses 2,986 3,094 5,892 6,047  
Income (loss) before income taxes 1,513 (5,230) 3,048 (3,865)  
Provision (benefit) for income taxes 273 (1,324) 547 (1,092)  
Segment net income (loss) from continuing operations 1,240 (3,906) 2,501 (2,773)  
Identifiable assets (period end) of continuing operations 543,833   543,833   $ 531,176
CSBB          
Segment Reporting, Revenue Reconciling Item [Line Items]          
Net Interest Income 1,488 1,291 2,915 2,558  
WB          
Segment Reporting, Revenue Reconciling Item [Line Items]          
Net Interest Income 1,880 2,182 3,772 4,413  
OT&C          
Segment Reporting, Revenue Reconciling Item [Line Items]          
Net Interest Income [1] 219 54 407 (72)  
Operating Segments          
Segment Reporting, Revenue Reconciling Item [Line Items]          
Net Interest Income 3,587 3,527 7,094 6,899  
Allocated provision for credit losses 488 451 946 951  
Noninterest Income 1,400 (5,212) 2,792 (3,766)  
Personnel expense 1,653 1,661 3,240 3,291  
Amortization of intangibles 73 89 148 177  
Restructuring Charges 28 33 66 84  
Other direct noninterest expense [2] 1,232 1,311 2,438 2,495  
Total direct noninterest expense 2,986 3,094 5,892 6,047  
Expense allocation 0 0 0 0  
Other expenses 2,986 3,094 5,892 6,047  
Income (loss) before income taxes 1,513 (5,230) 3,048 (3,865)  
Provision (benefit) for income taxes 273 (1,324) 547 (1,092)  
Segment net income (loss) from continuing operations 1,240 (3,906) 2,501 (2,773)  
Identifiable assets (period end) of continuing operations 543,833 519,853 543,833 519,853  
Operating Segments | CSBB          
Segment Reporting, Revenue Reconciling Item [Line Items]          
Net Interest Income 2,359 2,507 4,644 4,985  
Allocated provision for credit losses 384 308 712 621  
Noninterest Income 519 504 1,022 1,002  
Personnel expense 409 417 817 822  
Amortization of intangibles 39 45 78 91  
Restructuring Charges 1 1 1 2  
Other direct noninterest expense [2] 281 265 556 509  
Total direct noninterest expense 730 728 1,452 1,424  
Expense allocation 970 934 1,911 1,824  
Other expenses 1,700 1,662 3,363 3,248  
Income (loss) before income taxes 794 1,041 1,591 2,118  
Provision (benefit) for income taxes 193 250 387 510  
Segment net income (loss) from continuing operations 601 791 1,204 1,608  
Identifiable assets (period end) of continuing operations 152,221 144,217 152,221 144,217  
Operating Segments | WB          
Segment Reporting, Revenue Reconciling Item [Line Items]          
Net Interest Income 1,661 1,623 3,254 3,238  
Allocated provision for credit losses 104 142 235 329  
Noninterest Income 942 986 1,891 1,966  
Personnel expense 559 586 1,107 1,166  
Amortization of intangibles 35 41 71 83  
Restructuring Charges 7 8 8 15  
Other direct noninterest expense [2] 200 186 392 362  
Total direct noninterest expense 801 821 1,578 1,626  
Expense allocation 526 447 1,051 975  
Other expenses 1,327 1,268 2,629 2,601  
Income (loss) before income taxes 1,172 1,199 2,281 2,274  
Provision (benefit) for income taxes 236 239 459 448  
Segment net income (loss) from continuing operations 936 960 1,822 1,826  
Identifiable assets (period end) of continuing operations 214,793 207,484 214,793 207,484  
Operating Segments | OT&C          
Segment Reporting, Revenue Reconciling Item [Line Items]          
Net Interest Income [1] (433) (603) (804) (1,324)  
Allocated provision for credit losses [1] 0 1 (1) 1  
Noninterest Income [1] (61) (6,702) (121) (6,734)  
Personnel expense [1] 685 658 1,316 1,303  
Amortization of intangibles [1] (1) 3 (1) 3  
Restructuring Charges [1] 20 24 57 67  
Other direct noninterest expense [1],[2] 751 860 1,490 1,624  
Total direct noninterest expense [1] 1,455 1,545 2,862 2,997  
Expense allocation [1] (1,496) (1,381) (2,962) (2,799)  
Other expenses [1] (41) 164 (100) 198  
Income (loss) before income taxes [1] (453) (7,470) (824) (8,257)  
Provision (benefit) for income taxes [1] (156) (1,813) (299) (2,050)  
Segment net income (loss) from continuing operations [1] (297) (5,657) (525) (6,207)  
Identifiable assets (period end) of continuing operations [1] 176,819 168,152 176,819 168,152  
Intersegment Eliminations          
Segment Reporting, Revenue Reconciling Item [Line Items]          
Net Interest Income 0 0 0 0  
Intersegment Eliminations | CSBB          
Segment Reporting, Revenue Reconciling Item [Line Items]          
Net Interest Income 871 1,216 1,729 2,427  
Intersegment Eliminations | WB          
Segment Reporting, Revenue Reconciling Item [Line Items]          
Net Interest Income (219) (559) (518) (1,175)  
Intersegment Eliminations | OT&C          
Segment Reporting, Revenue Reconciling Item [Line Items]          
Net Interest Income [1] $ (652) $ (657) $ (1,211) $ (1,252)  
[1]
(1)As described above, includes the Company’s investment securities portfolio, most long-term debt, derivative instruments used for balance sheet hedging, short-term liquidity and funding activities, balance sheet risk management, most bank-owned real estate assets, as well as functional activities such as finance, enterprise risk, legal, and enterprise technology and management. Additionally, houses intersegment eliminations, including for residual interest rate risk, intersegment net referral fees, and expense allocations. May also include financial data from business units below the quantitative and qualitative thresholds requiring disclosure.
[2] Other direct noninterest expense within the table above includes expenses for occupancy and equipment, professional fees and outside processing, regulatory costs, and other expenses.