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Loan Servicing - Commercial Mortgage Banking Activities (Details) - USD ($)
$ in Millions
6 Months Ended 12 Months Ended
Jun. 30, 2020
Dec. 31, 2019
Servicing Assets at Fair Value [Line Items]    
MSRs at fair value $ 2,077 $ 2,618
CRE    
Servicing Assets at Fair Value [Line Items]    
UPB of CRE mortgages serviced for others 72,522 70,404
Mortgage loans sold with recourse 8,641 8,676
Maximum recourse exposure from CRE mortgages sold with recourse liability 2,490 2,479
Recorded reserves related to recourse exposure 19 13
CRE mortgages originated during the year-to-date period 3,332 8,062
MSRs at fair value $ 224 $ 247