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Loan Servicing - Residential Mortgage Banking Activities (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Dec. 31, 2019
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
Servicing fees recognized from mortgage loans serviced for others $ 2,423 $ 1,352 $ 4,384 $ 2,554  
Residential Mortgage          
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
UPB of residential mortgage loan servicing portfolio 265,435   265,435   $ 279,558
UPB of residential mortgage loans serviced for others, primarily agency conforming fixed rate 209,070   209,070   219,347
Mortgage loans sold with recourse 373   373   371
Maximum recourse exposure from mortgage loans sold with recourse liability 229   229   212
Indemnification, recourse and repurchase reserves $ 103   103   $ 44
UPB of residential mortgage loans sold from LHFS     22,502 3,597  
Pre-tax gains recognized on mortgage loans sold and held for sale     $ 510 $ 48  
Approximate weighted average servicing fee on the outstanding balance of residential mortgage loans serviced for others 0.32% 0.28% 0.32% 0.28%  
Weighted average interest rate on mortgage loans serviced for others 3.98% 4.07% 3.98% 4.07%  
Bank Servicing | Residential Mortgage          
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]          
Servicing fees recognized from mortgage loans serviced for others     $ 328 $ 123