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Loan Servicing - Residential Mortgage Banking Activities (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
Servicing fees recognized from mortgage loans serviced for others $ 1,961 $ 1,202  
Residential Mortgage      
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
UPB of residential mortgage loan servicing portfolio 276,304   $ 279,558
UPB of residential mortgage loans serviced for others, primarily agency conforming fixed rate 219,979   219,347
Fair Value Disclosure, Off-balance Sheet Risks, Face Amount, Liability 395   371
Maximum recourse exposure from mortgage loans sold with recourse liability 241   212
Indemnification, recourse and repurchase reserves 66   $ 44
UPB of residential mortgage loans sold from LHFS 12,669 1,300  
Pre-tax gains recognized on mortgage loans sold and held for sale $ 188 $ 17  
Approximate weighted average servicing fee on the outstanding balance of residential mortgage loans serviced for others 0.31% 0.28%  
Weighted average interest rate on mortgage loans serviced for others 4.02% 4.06%  
Bank Servicing | Residential Mortgage      
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
Servicing fees recognized from mortgage loans serviced for others $ 169 $ 61