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Loan Servicing - Residential Mortgage Banking Activities (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
Servicing fees recognized from mortgage loans serviced for others $ 5,255 $ 4,876 $ 4,782
Residential      
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
UPB of residential mortgage loan servicing portfolio 279,558 118,605 118,424
UPB of residential mortgage loans serviced for others, primarily agency conforming fixed rate 219,347 87,270 89,124
Mortgage loans sold with recourse 371 419 490
Maximum recourse exposure from mortgage loans sold with recourse liability 212 223 251
Indemnification, recourse and repurchase reserves 44 24 37
UPB of residential mortgage loans sold from LHFS 16,646 10,094 12,423
Pre-tax gains recognized on mortgage loans sold and held for sale $ 122 $ 116 $ 153
Approximate weighted average servicing fee on the outstanding balance of residential mortgage loans serviced for others 0.31% 0.28% 0.28%
Weighted average interest rate on mortgage loans serviced for others 4.04% 4.04% 4.00%
Bank Servicing | Residential      
Risks Inherent in Servicing Assets and Servicing Liabilities [Line Items]      
Servicing fees recognized from mortgage loans serviced for others $ 265 $ 256 $ 261