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Loan Servicing - Analysis of Activity in Residential MSRs (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2018
Mar. 31, 2017
Servicing Asset at Fair Value, Amount [Roll Forward]    
MSRs, carrying value, beginning of period $ 1,056  
Change in fair value due to changes in valuation inputs or assumptions:    
MSRs, carrying value, end of period 1,119  
Residential MSRs    
Servicing Asset at Fair Value, Amount [Roll Forward]    
MSRs, carrying value, beginning of period 914 $ 915
Additions 28 38
Change in fair value due to changes in valuation inputs or assumptions:    
Prepayment speeds 61 17
OAS 2 0
Servicing Costs 0 9
Realization of expected net servicing cash flows, passage of time and other (32) (33)
MSRs, carrying value, end of period 973 946
Gains (losses) on derivative financial instruments used to mitigate the income statement effect of changes in residential MSR fair value $ (63) $ (20)