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Loan Servicing - Residential Mortgage Banking Activities (Details) - USD ($)
$ in Millions
Mar. 31, 2018
Dec. 31, 2017
Transfers and Servicing [Abstract]    
UPB of residential mortgage and home equity loan servicing portfolio $ 117,827 $ 118,424
UPB of residential mortgage loans serviced for others, primarily agency conforming fixed rate 88,746 89,124
Mortgage loans sold with recourse 473 490
Maximum recourse exposure from mortgage loans sold with recourse liability 245 251
Indemnification, recourse and repurchase reserves $ 36 $ 37