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Loan Servicing - Analysis of Activity in Residential MSRs (Details) - USD ($)
$ in Millions
9 Months Ended
Sep. 30, 2016
Sep. 30, 2015
Servicing Asset at Fair Value, Amount [Roll Forward]    
MSRs, carrying value, beginning of period $ 880  
Change in fair value due to changes in valuation inputs or assumptions:    
MSRs, carrying value, end of period 828  
Gains (losses) on derivative financial instruments used to mitigate the income statement effect of changes in MSR fair value 232 $ 56
Residential Mortgage    
Servicing Asset at Fair Value, Amount [Roll Forward]    
MSRs, carrying value, beginning of period 880 844
Additions 99 125
Change in fair value due to changes in valuation inputs or assumptions:    
Prepayment speeds (180) 76
OAS 9 (67)
Servicing Costs 2 (25)
Realization of expected net servicing cash flows, passage of time and other (103) (105)
MSRs, carrying value, end of period $ 707 $ 848