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Loan Servicing (Tables)
6 Months Ended
Jun. 30, 2014
Loan Servicing [Abstract]  
Summary of Residential Mortgage Loans Managed or Securitized, Servicing Portfolio Information and Related Data
    June 30, 2014 December 31, 2013 
          
    (Dollars in millions) 
 Mortgage loans managed or securitized$ 28,284 $ 27,353 
 Home equity loans managed  7,593   8,329 
 Total mortgage and home equity loans managed or securitized  35,877   35,682 
 Less: Loans securitized and transferred to AFS securities  3   4 
  LHFS  1,625   1,116 
  Covered mortgage loans   732   802 
  Mortgage loans sold with recourse   717   783 
 Mortgage loans held for investment $ 32,800 $ 32,977 
          
 UPB of mortgage loan servicing portfolio$ 115,099 $ 112,835 
 UPB of home equity loan servicing portfolio  7,650   8,321 
 UPB of residential mortgage and home equity loan servicing portfolio  122,749   121,156 
 UPB of residential mortgage loans serviced for others (primarily agency      
  conforming fixed rate)  88,595   87,434 
 Maximum recourse exposure from mortgage loans sold with recourse liability  349   372 
 Indemnification, recourse and repurchase reserves  98   72 
 FHA-insured mortgage loan reserve  85   

    As Of / For The  
    Six Months Ended June 30, 
    2014 2013 
            
    (Dollars in millions) 
 UPB of residential mortgage loans sold from the LHFS portfolio$ 5,972  $ 16,541  
 Pre-tax gains recognized on mortgage loans sold and held for sale  38    219  
 Servicing fees recognized from mortgage loans serviced for others  136    127  
 Approximate weighted average servicing fee on the outstanding balance of        
  residential mortgage loans serviced for others  0.30%   0.31% 
 Weighted average interest rate on mortgage loans serviced for others  4.23    4.32  
Analysis of Activity in Residential MSRs
     Six Months Ended June 30, 
      2014  2013 
           
     (Dollars in millions) 
 Residential MSRs, carrying value, January 1, $ 1,047 $ 627 
  Additions   66   192 
  Change in fair value due to changes in valuation inputs or assumptions:      
   Prepayment speeds  (100)   218 
   Weighted average OAS  3   (44) 
   Servicing costs    (21) 
  Realization of expected net servicing cash flows, passage of time and other  (62)   (80) 
 Residential MSRs, carrying value, June 30,$ 954 $ 892 
           
 Gains (losses) on derivative financial instruments used to mitigate the      
  income statement effect of changes in fair value$ 105 $ (133) 
Residential MSRs Sensitivity
    June 30, 2014 December 31, 2013 
    Range Weighted Range Weighted 
    Min Max Average Min Max Average 
                        
    (Dollars in millions) 
 Prepayment speed 7.4%  10.2%   9.3%  5.5%  8.0%   6.9% 
  Effect on fair value of a 10% increase       $ (31)        $ (33)  
  Effect on fair value of a 20% increase         (61)          (64)  
                        
 OAS 9.0%  9.8%   9.2%  9.1%  9.9%   9.3% 
  Effect on fair value of a 10% increase       $ (32)        $ (39)  
  Effect on fair value of a 20% increase         (62)          (75)  
                        
 Composition of loans serviced for others:                    
  Fixed-rate residential mortgage loans         99.7%         99.7% 
  Adjustable-rate residential mortgage loans         0.3          0.3  
   Total         100.0%         100.0% 
                        
 Weighted average life         6.7yrs         7.9yrs 
Summary of Commercial Mortgage Banking Activities
     June 30, December 31, 
     2014 2013 
           
     (Dollars in millions) 
 UPB of CRE mortgages serviced for others$ 27,697 $ 28,095 
 CRE mortgages serviced for others covered by recourse provisions  4,633   4,594 
 Maximum recourse exposure from CRE mortgages      
  sold with recourse liability  1,334   1,320 
 Recorded reserves related to recourse exposure  10   9 
 Originated CRE mortgages during the period - year to date  1,987   4,881