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Loan Servicing (Residential Mortgage Loans Managed or Securitized and Related Delinquencies and Net Charge-Offs) (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Loan Servicing [Abstract]      
Mortgage loans managed or securitized $ 27,353 [1] $ 29,882 [1]  
Less: Loans securitized and transferred to AFS securities 4 4  
LHFS 1,116 3,547  
Covered mortgage loans 802 1,040  
Mortgage loans sold with recourse 783 1,019  
Mortgage loans held for investment 24,648 24,272  
Mortgage loans on nonaccrual status 243 269  
Mortgage loans 90 days or more past due and still accruing interest 69 [2] 92 [2]  
Mortgage loans net charge-offs - year to date 78 133  
UPB of residential mortgage loans servicing portfolio 112,835 101,362  
UPB of residential mortgage loans serviced for others 87,434 73,769  
Maximum recourse exposure from mortgage loans sold with recourse liability 372 446  
Recorded reserves related to recourse exposure 13 12  
Repurchase reserves for mortgage loan sales to GSEs 59 59  
UPB of residential mortgage loans sold from the held for sale portfolio 28,900 25,640 17,202
Pre-tax gains recognized on mortgage loans sold and held for sale 292 539 175
Servicing fees recognized from mortgage loans serviced for others $ 259 $ 247 $ 240
Approximate weighted average servicing fee of the outstanding balance of residential mortgage loans serviced for others 0.30% 0.32% 0.34%
Weighted average coupon interest rate on mortgage loans serviced for others 4.24% 4.59% 5.02%
[1] Balances exclude loans serviced for others with no other continuing involvement.
[2] Includes amounts related to residential mortgage LHFS and excludes amounts related to government guaranteed loans and covered mortgage loans.