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Loans and ACL (Summary of the pre-default balance for modifications that experienced a payment default) (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Commercial and Industrial, Excluding Covered [Member]
     
Financing Receivable, Modifications [Line Items]      
Modifications that defaulted during the period that had been classified as a TDR during the previous 12 months $ 5 $ 8 $ 39
CRE - Other, Excluding Covered [Member]
     
Financing Receivable, Modifications [Line Items]      
Modifications that defaulted during the period that had been classified as a TDR during the previous 12 months 11 6 92
CRE - Residential ADC, Excluding Covered [Member]
     
Financing Receivable, Modifications [Line Items]      
Modifications that defaulted during the period that had been classified as a TDR during the previous 12 months 4 14 80
Direct Retail Lending, Excluding Covered [Member]
     
Financing Receivable, Modifications [Line Items]      
Modifications that defaulted during the period that had been classified as a TDR during the previous 12 months 4 8 16
Retail Revolving Credit, Excluding Covered [Member]
     
Financing Receivable, Modifications [Line Items]      
Modifications that defaulted during the period that had been classified as a TDR during the previous 12 months 10 12 15
Retail Residential Mortgage, Excluding Covered [Member]
     
Financing Receivable, Modifications [Line Items]      
Modifications that defaulted during the period that had been classified as a TDR during the previous 12 months 17 36 31
Retail Sales Finance, Excluding Covered [Member]
     
Financing Receivable, Modifications [Line Items]      
Modifications that defaulted during the period that had been classified as a TDR during the previous 12 months 1 0 2
Retail Other Lending Subsidiaries, Excluding Covered [Member]
     
Financing Receivable, Modifications [Line Items]      
Modifications that defaulted during the period that had been classified as a TDR during the previous 12 months $ 26 $ 12 $ 5