Loan Servicing (Tables)

12 Months Ended

Dec. 31, 2013

Summary of Residential Mortgage Loans Managed or Securitized, Servicing Portfolio Information and Related Data

			December 31,
			2013		2012

			(Dollars in millions)
	Mortgage loans managed or securitized (1)		$	27,353	$	29,882
	Less: Loans securitized and transferred to AFS securities			4		4
		LHFS		1,116		3,547
		Covered mortgage loans		802		1,040
		Mortgage loans sold with recourse		783		1,019
	Mortgage loans held for investment		$	24,648	$	24,272

	Mortgage loans on nonaccrual status		$	243	$	269
	Mortgage loans 90 days or more past due and still accruing interest (2)			69		92
	Mortgage loans net charge-offs - year to date			78		133
	UPB of residential mortgage loan servicing portfolio			112,835		101,362
	UPB of residential mortgage loans serviced for others (primarily agency conforming
		fixed rate)		87,434		73,769
	Maximum recourse exposure from mortgage loans sold with recourse liability			372		446
	Recorded reserves related to recourse exposure			13		12
	Repurchase reserves for mortgage loan sales to GSEs			59		59


(1)	Balances exclude loans serviced for others with no other continuing involvement.
(2)	Includes amounts related to residential mortgage LHFS and excludes amounts related to government guaranteed loans and covered mortgage loans.

		As Of / For The
		Year Ended December 31,
		2013			2012			2011

		(Dollars in millions)
UPB of residential mortgage loans sold from the LHFS portfolio		$	28,900		$	25,640		$	17,202
Pre-tax gains recognized on mortgage loans sold and held for sale			292			539			175
Servicing fees recognized from mortgage loans serviced for others			259			247			240
Approximate weighted average servicing fee on the outstanding balance
	of residential mortgage loans serviced for others		0.30	%		0.32	%		0.34	%
Weighted average interest rate on mortgage loans serviced for others			4.24			4.59			5.02

Analysis of Activity in Residential MSRs

			Years Ended December 31,
			2013		2012		2011

			(Dollars in millions)
Carrying value, January 1,			$	627	$	563	$	830
	Additions			336		270		225
	Change in fair value due to changes in valuation inputs or assumptions:
		Prepayment speeds		287		19		(284)
		Weighted average OAS		(31)		(36)		(20)
		Servicing costs		(29)		(22)		(30)
	Realization of expected net servicing cash flows, passage of time and other			(143)		(167)		(158)
Carrying value, December 31,			$	1,047	$	627	$	563

Gains (losses) on derivative financial instruments used to mitigate the
	income statement effect of changes in fair value		$	(197)	$	128	$	394

Residential MSRs Sensitivity

			December 31, 2013							December 31, 2012
			Range				Weighted			Range				Weighted
			Min		Max		Average			Min		Max		Average

			(Dollars in millions)
Prepayment speed			5.5	%	8.0	%		6.9	%	15.3	%	18.5	%		17.3	%
	Effect on fair value of a 10% increase						$	(33)						$	(35)
	Effect on fair value of a 20% increase							(64)							(67)

OAS			9.1	%	9.9	%		9.3	%	8.2	%	8.4	%		8.3	%
	Effect on fair value of a 10% increase						$	(39)						$	(17)
	Effect on fair value of a 20% increase							(75)							(33)

Composition of loans serviced for others:
	Fixed-rate residential mortgage loans							99.7	%						99.4	%
	Adjustable-rate residential mortgage loans							0.3							0.6
		Total						100.0	%						100.0	%

Weighted average life								7.9	yrs						4.4	yrs

Summary of Commercial Mortgage Banking Activities

		December 31,
		2013		2012

		(Dollars in millions)
UPB of CRE mortgages serviced for others		$	28,095	$	29,520
CRE mortgages serviced for others covered by recourse provisions			4,594		4,970
Maximum recourse exposure from CRE mortgages
	sold with recourse liability		1,320		1,368
Recorded reserves related to recourse exposure			9		13
Originated CRE mortgages during the period - year to date			4,881		4,934

- Definition

Tabular disclosure of a sensitivity analysis or stress test showing the hypothetical effect on the fair value of the transferor's interests in transferred financial assets (including any servicing assets or servicing liabilities) of two or more unfavorable variations from the expected levels for each key assumption that is reported, independently determined from any change in another key assumption, and a description of the objectives, methodology, and limitations of the sensitivity analysis or stress test.

+ References+ Details

- Definition

Tabular disclosure of the activity in the balance of servicing assets (including a description of where changes in fair value are reported in the statement of income for each period for which results of operations are presented), including but not limited to, the following: beginning and ending balances, additions (for instance, through purchases of servicing assets), disposals, changes in fair value during the period resulting from changes in inputs or assumptions used in the valuation model, other changes in fair value along with a description of those changes, and other changes that affect the balance along with a description of those changes.

+ References+ Details