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Goodwill and Other Intangible Assets (Tables)
12 Months Ended
Dec. 31, 2013
Goodwill and Other Intangible Assets  
Goodwill Activity by Operating Segment
     Residential Dealer         
   Community Mortgage Financial Specialized Insurance Financial   
   Banking Banking Services Lending Services Services Total 
                        
   (Dollars in millions) 
Goodwill balance, January 1, 2012$ 4,542 $ 7 $ 111 $ 94 $ 1,132 $ 192 $ 6,078 
 Acquired goodwill, net  358       5   358     721 
 Contingent consideration          3     3 
 Other adjustments           2     2 
Goodwill balance, December 31, 2012$ 4,900 $ 7 $ 111 $ 99 $ 1,495 $ 192 $ 6,804 
 Contingent consideration          6     6 
 Other adjustments   24       (11)   (9)     4 
Goodwill balance, December 31, 2013$ 4,924 $ 7 $ 111 $ 88 $ 1,492 $ 192 $ 6,814 
Identifiable Intangible Assets
    December 31, 2013 December 31, 2012 
    Wtd. Avg. Gross   Net Gross   Net 
    Remaining Carrying Accumulated Carrying Carrying Accumulated Carrying 
    Life Amount Amortization Amount Amount Amortization Amount 
                         
    (Years) (Dollars in millions) 
 CDI  7.1 $ 672 $ (555) $ 117 $ 672 $ (522) $ 150 
 Other, primarily customer relationship                     
  intangibles  15.3   1,082   (630)   452   1,080   (557)   523 
  Total   $ 1,754 $ (1,185) $ 569 $ 1,752 $ (1,079) $ 673 
Future Amortization Expense
  2014 2015 2016 2017 2018 
                 
   (Dollars in millions) 
 Estimated amortization expense of identifiable intangibles$ 89 $ 76 $ 65 $ 56 $ 49