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Restructuring Charges
6 Months Ended
Jun. 30, 2014
Restructuring and Related Activities [Abstract]  
Restructuring Charges
Restructuring Charges

On July 30, 2013, we approved a restructuring plan primarily focused on our International operations ("the 2013 Plan"). The goal of the 2013 Plan was to improve utilization, strategically engage our lower-cost off-shore and near-shore resources, and centralize management of administrative functions in key markets to leverage shared services functions. The actions of this plan impacted approximately 250 employees. We have completed all activities associated with the 2013 Plan. The charges associated with the 2013 Plan were substantially all related to personnel severance and related employee benefit costs.

The changes in our 2013 Plan restructuring liabilities, which are recorded in other accrued expenses, during the six months ended June 30, 2014 are as follows:
 
2013 Plan
 
(In thousands)
Restructuring liability, as of January 1, 2014
$
7,454

Restructuring credit
(475
)
Non-cash items
17

Cash paid
(5,996
)
Foreign exchange rate changes
(69
)
Restructuring liability, as of June 30, 2014
$
931



Restructuring charges (credit) by segment are as follows:
 
Three Months Ended June 30, 2014
 
Six Months Ended June 30, 2014
 
Plan to Date
 
(In thousands)
North America
$
(52
)
 
$
(112
)
 
$
548

International
(31
)
 
(496
)
 
11,620

Other

 
(7
)
 
57

Corporate
21

 
140

 
721

Total
$
(62
)
 
$
(475
)
 
$
12,946



On November 5, 2012, we approved a company restructuring plan ("the 2012 Plan"). In the third quarter of 2013, all restructuring actions associated with this plan were completed. Although we have completed all activities associated with the 2012 Plan, our lease-related office closure costs are subject to estimate and as such our actual restructuring charges may differ from our current estimates. In the second quarter of 2014, we incurred additional charges related to adjusting our sublease estimates.

The changes in our restructuring liabilities for the 2012 Plan, which are recorded in other accrued expenses, during the six months ended June 30, 2014 are as follows:
 
Office Closures
 
(in thousands)
Restructuring liability, as of January 1, 2014
$
2,770

Restructuring charges
1,881

Cash paid
(1,713
)
Foreign exchange rate changes
5

Restructuring liability, as of June 30, 2014
$
2,943



Restructuring charges by segment are as follows:

Three Months Ended June 30, 2014
 
Six Months Ended June 30, 2014

Plan to Date (1)

(In thousands)
North America
$
10

 
$
33


$
1,738

International
596

 
856


7,936

Corporate (2)
964

 
992


3,690

Total
$
1,570

 
$
1,881


$
13,364

(1) Our restructuring charges, particularly lease-related office closure costs, are subject to estimate. If we are unable to find tenants for vacated offices or sub-lease terms are different from our assumptions, our actual restructuring charges will differ from our current estimates.
(2) Corporate restructuring charges include costs for administrative facility consolidation.