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Description of Business (Tables)
9 Months Ended
Sep. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Schedule of Error Corrections and Prior Period Adjustments
For the three months ended, September 30, 2019
As ReportedSelling, General and Administrative AdjustmentSoftware Maintenance and Other AdjustmentsAs Adjusted
Sales
Product$63,641 $— $3,147 $66,788 
Service26,875 — (3,147)23,728 
Total sales$90,516 $— $— $90,516 
Cost of Sales
Product$26,495 $— $591 $27,086 
Service13,249 — (591)12,658 
Total cost of sales$39,744 $— $— $39,744 
Operating Expenses
Selling, general and administrative$— $45,880 $— $45,880 
Selling and marketing30,218 (30,218)— — 
General and administrative15,662 (15,662)— — 
Research and development10,783 — — 10,783 
Total operating expenses$56,663 $— $— $56,663 
For the nine months ended, September 30, 2019
As Reported
Selling, General and Administrative Adjustment
Software Maintenance and Other AdjustmentsAs Adjusted
Sales
Product$200,434 $— $8,977 $209,411 
Service77,190 — (8,977)68,213 
Total sales$277,624 $— $— $277,624 
Cost of Sales
Product$83,632 $— $1,910 $85,542 
Service39,461 — (1,910)37,551 
Total cost of sales$123,093 $— $— $123,093 
Operating Expenses
Selling, general and administrative$— $131,909 $— $131,909 
Selling and marketing87,438 (87,438)— — 
General and administrative44,471 (44,471)— — 
Research and development33,048 — — 33,048 
Total operating expenses$164,957 $— $— $164,957 
Share-based Payment Arrangement, Expensed and Capitalized, Amount
The following table summarizes total stock-based compensation expense for each of the line items on our condensed consolidated statement of operations:
Three Months EndedNine Months Ended
September 30, 2020September 30, 2019September 30, 2020September 30, 2019
Cost of Sales
Product$39 $170 $234 $482 
Service88 100 257 288 
Total cost of sales$127 $270 $491 $770 
Operating Expenses
Selling, general and administrative$1,527 $2,745 $4,666 $7,052 
Research and development430 372 1,271 881 
Total operating expenses$1,957 $3,117 $5,937 $7,933