3

Period of free credit monitoring services

2 years

800,000

Number of named plaintiffs' claims on which arbitration was requested

2

Under the terms of the Settlement Agreement, which would cover all individuals whose personal information was identified as being on the unaccounted-for server drives, class members who did not previously accept our offer of the credit monitoring and related services described above would be eligible to receive such credit monitoring and related services for a period of two years at no cost to them. Class members who previously accepted our original offer would be eligible to receive one additional year of such services. In addition, under the Settlement Agreement, class members would be eligible to receive reimbursement for certain unreimbursed losses arising from identity theft during a specified time period, up to a cap of $50,000 per class member, and $2 million in the aggregate. The Settlement Agreement also provides that we will continue our ongoing activities to enhance our information security measures, including the encryption of data at rest on our servers and storage area networks. We will also be responsible for the payment of any award of fees and expenses to plaintiffs' counsel for each of the three class actions described above as determined by the Sacramento County Superior Court. Finally, we will be responsible for the costs of administering the Settlement Agreement.

Litigation settlement amount, maximum

$ 2,000,000

Legal Proceedings (Details) (Litigation Related to Information Security Issues [Member], USD $)	9 Months Ended
	Sep. 30, 2013 employees_members_providers actions	Mar. 28, 2011 claims	Mar. 18, 2011 Customers
Litigation Related to Information Security Issues [Member]
Litigation and Investigations Related to Unaccounted-for Server Drives [Abstract]
Number of pending litigations	3
Total number of people with information on drives	2,000,000
Period of free credit monitoring services	2 years
Remaining actions currently pending, after consolidation	2
Estimated putative class members			800,000
Damages sought for each class member			$ 1,000
Number of named plaintiffs' claims on which arbitration was requested		2
Number of motions for arbitration granted		1
Settlement terms	Under the terms of the Settlement Agreement, which would cover all individuals whose personal information was identified as being on the unaccounted-for server drives, class members who did not previously accept our offer of the credit monitoring and related services described above would be eligible to receive such credit monitoring and related services for a period of two years at no cost to them. Class members who previously accepted our original offer would be eligible to receive one additional year of such services. In addition, under the Settlement Agreement, class members would be eligible to receive reimbursement for certain unreimbursed losses arising from identity theft during a specified time period, up to a cap of $50,000 per class member, and $2 million in the aggregate. The Settlement Agreement also provides that we will continue our ongoing activities to enhance our information security measures, including the encryption of data at rest on our servers and storage area networks. We will also be responsible for the payment of any award of fees and expenses to plaintiffs' counsel for each of the three class actions described above as determined by the Sacramento County Superior Court. Finally, we will be responsible for the costs of administering the Settlement Agreement.
Litigation settlement amount, per member, maximum	50,000
Litigation settlement amount, maximum	$ 2,000,000