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Revenue from Contracts with Customers
 9 Months Ended
Sep. 30, 2025
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers
20. Revenue from Contracts with Customers

The following table represents a disaggregation of revenue from contracts with customers, by business segment, for the three- and nine-month periods ended September 30, 2025, and September 30, 2024. The development and application of the methodologies that we use to allocate items among our business segments is a dynamic process. Accordingly, financial results may be revised periodically to reflect enhanced alignment of expense base allocations drivers, changes in the risk profile of a particular business, or changes in our organizational structure.
Three months ended September 30, 2025Three months ended September 30, 2024
Dollars in millionsConsumer BankCommercial BankTotal Contract RevenueConsumer BankCommercial BankTotal Contract Revenue
NONINTEREST INCOME
Trust and investment services income$124 $18 $142 $114 $17 $131 
Investment banking and debt placement fees— 129 129 — 128 128 
Services charges on deposit accounts36 38 74 35 32 67 
Cards and payments income45 41 86 45 45 90 
Other noninterest income2 — 2 3 — 3 
Total revenue from contracts with customers$207 $226 $433 $197 $222 $419 
Other noninterest income (a)
$238 $218 
Noninterest income from other segments(b)
31 (906)
Total noninterest income$702 $(269)
(a)Noninterest income considered earned outside the scope of contracts with customers.
(b)Other includes other segments that consists of corporate treasury, our principal investing unit, and various exit portfolios as well as reconciling items which primarily represents the unallocated portion of nonearning assets of corporate support functions. Charges related to the funding of these assets are part of net interest income and are allocated to the business segments through noninterest expense. Corporate treasury includes realized gains and losses from transactions associated with Key's investment securities portfolio. Reconciling items also includes intercompany eliminations and certain items that are not allocated to the business segments because they do not reflect their normal operations. Refer to Note 19 (“Business Segment Reporting”) for more information.

Nine months ended September 30, 2025Nine months ended September 30, 2024
Dollars in millionsConsumer BankCommercial BankTotal Contract RevenueConsumer BankCommercial BankTotal Contract Revenue
NONINTEREST INCOME
Trust and investment services income$355 $55 $410 $334 $51 $385 
Investment banking and debt placement fees— 387 387 — 357 357 
Services charges on deposit accounts105 112 217 103 93 196 
Cards and payments income131 121 252 133 114 247 
Other noninterest income6 — 6 10 — 10 
Total revenue from contracts with customers$597 $675 $1,272 $580 $615 $1,195 
Other noninterest income (a)
$685 $660 
Noninterest income from other segments(b)
103 (850)
Total noninterest income$2,060 $1,005 
(a)Noninterest income considered earned outside the scope of contracts with customers.
(b)Other includes other segments that consists of corporate treasury, our principal investing unit, and various exit portfolios as well as reconciling items which primarily represents the unallocated portion of nonearning assets of corporate support functions. Charges related to the funding of these assets are part of net interest income and are allocated to the business segments through noninterest expense. Corporate treasury includes realized gains and losses from transactions associated with Key's investment securities portfolio. Reconciling items also includes intercompany eliminations and certain items that are not allocated to the business segments because they do not reflect their normal operations. Refer to Note 19 (“Business Segment Reporting”) for more information.


We had no material contract assets or contract liabilities as of September 30, 2025, and September 30, 2024.