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Asset Quality (Tables)
 12 Months Ended
Dec. 31, 2024
Credit Loss [Abstract]  
Schedule of Changes in Allowance for Loan and Lease Losses by Loan Category The changes in the ALLL by loan category for the periods indicated are as follows:
Twelve Months Ended December 31, 2024:
Dollars in millionsDecember 31, 2023ProvisionCharge-offsRecoveriesDecember 31, 2024
Commercial and Industrial $556 $388 $(363)$58 $639 
Commercial real estate:
Real estate — commercial mortgage419 (61)(40)2 320 
Real estate — construction52 (1)— — 51 
Total commercial real estate loans471 (62)(40)2 371 
Commercial lease financing33 (4)(7)5 27 
Total commercial loans1,060 322 (410)65 1,037 
Real estate — residential mortgage162 (74)(3)5 90 
Home equity loans86 (16)(2)2 70 
Other consumer loans122 70 (64)8 136 
Credit cards78 39 (47)6 76 
Total consumer loans448 19 (116)21 372 
Total ALLL — continuing operations1,508 341 
(a)
(526)86 1,409 
Discontinued operations16 — (4)1 13 
Total ALLL — including discontinued operations$1,524 $341 $(530)$87 $1,422 
(a)Excludes a credit related to reserves on lending-related commitments of $6 million.

Twelve Months Ended December 31, 2023:
Dollars in millionsDecember 31, 2022ProvisionCharge-offsRecoveriesDecember 31, 2023
Commercial and Industrial $601 $99 $(188)$44 $556 
Commercial real estate:
Real estate — commercial mortgage203 253 (39)2 419 
Real estate — construction28 23 — 1 52 
Total commercial real estate loans231 276 (39)3 471 
Commercial lease financing32 (4)— 5 33 
Total commercial loans864 371 (227)52 1,060 
Real estate — residential mortgage196 (37)(1)4 162 
Home equity loans98 (13)(2)3 86 
Other consumer loans113 52 (51)8 122 
Credit cards66 42 (37)7 78 
Total consumer loans473 44 (91)22 448 
Total ALLL — continuing operations1,337 415 
(a)
(318)74 1,508 
Discontinued operations21 (2)(4)1 16 
Total ALLL — including discontinued operations$1,358 $413 $(322)$75 $1,524 
(a)Excludes a provision related to reserves on lending-related commitments of $74 million.
Twelve Months Ended December 31, 2022
Dollars in millionsDecember 31, 2021Provision Charge-offsRecoveriesDecember 31, 2022
Commercial and industrial$445 $259   $(153)$50 $601 
Commercial real estate:
Real estate — commercial mortgage182 39 (23)5 203 
Real estate — construction29 (2)— 1 28 
Total commercial real estate loans211 37 (23)6 231 
Commercial lease financing32 (2)(2)4 32 
Total commercial loans688 294 (178)60 864 
Real estate — residential mortgage95 94 2 5 196 
Home equity loans110 (14)(1)3 98 
Other consumer loans107 34   (38)10 113 
Credit cards61 29   (30)6 66 
Total consumer loans373 143   (67)24 473 
Total ALLL — continuing operations1,061 437 
(a)
(245)84 1,337 
Discontinued operations28 (3)  (6)2 21 
Total ALLL — including discontinued operations$1,089 $434 $(251)$86 $1,358 
(a)Excludes a provision related to reserves on lending-related commitments of $65 million.
Schedule of Significant Macroeconomic Variables of Loan Portfolios The following table discloses key macroeconomic variables for each loan portfolio.
SegmentPortfolio
Key Macroeconomic Variables (a)
CommercialCommercial and industrialBBB corporate bond rate (spread), fixed investment, business bankruptcies, GDP, industrial production, unemployment rate, and Producer Price Index
Commercial real estateProperty & real estate price indices, unemployment rate, business bankruptcies, GDP, SOFR
Commercial lease financingBBB corporate bond rate (spread), GDP, and unemployment rate
ConsumerReal estate — residential mortgageGDP, home price index, unemployment rate, and 30 year mortgage rate
Home equityHome price index, unemployment rate, and 30 year mortgage rate
Other consumerUnemployment rate and U.S. household income
Credit cardsUnemployment rate and U.S. household income
Discontinued operationsUnemployment rate
(a)Variables include all transformations and interactions with other risk drivers. Additionally, variables may have varying impacts at different points in the economic cycle.
Schedule of Commercial and Consumer Credit Exposure
Credit Risk Profile by Creditworthiness Category and Vintage (a)
As of December 31, 2024Term LoansRevolving Loans Amortized Cost BasisRevolving Loans Converted to Term Loans Amortized Cost Basis
Amortized Cost Basis by Origination Year and Internal Risk Rating
Dollars in millions20242023202220212020PriorTotal
Commercial and Industrial
Risk Rating:
Pass$6,345 $3,097 $7,119 $3,934 $1,617 $3,969 $22,709 $115 $48,905 
Criticized (Accruing)172 219 597 419 208 476 1,550 41 3,682 
Criticized (Nonaccruing)23 13 68 30 2 31 153 2 322 
Total commercial and industrial6,540 3,329 7,784 4,383 1,827 4,476 24,412 158 52,909 
Current period gross write-offs1 1265106431144— 363 
Real estate — commercial mortgage
Risk Rating:
Pass1,052 748 2,818 2,202 594 3,194 1,001 41 11,650 
Criticized (Accruing)31 85 571 281 93 316 30 9 1,416 
Criticized (Nonaccruing)— — 123 52 3 66 — — 244 
Total real estate — commercial mortgage
1,083 833 3,512 2,535 690 3,576 1,031 50 13,310 
Current period gross write-offs— 0160321— 40 
Real estate — construction
Risk Rating:
Pass199 846 1,021 340 87 67 42 2 2,604 
Criticized (Accruing)— 17 112 58 68 77 — — 332 
Criticized (Nonaccruing)— — — — — — — — — 
Total real estate — construction199 863 1,133 398 155 144 42 2 2,936 
Current period gross write-offs— — — — — — — — — 
Commercial lease financing
Risk Rating:
Pass301 430 626 368 217 679 — — 2,621 
Criticized (Accruing)2 34 33 9 16 21 — — 115 
Criticized (Nonaccruing)— — — — — — — — — 
Total commercial lease financing303 464 659 377 233 700 — — 2,736 
Current period gross write-offs— — — — — 7 — — 7 
Total commercial loans$8,125 $5,489 $13,088 $7,693 $2,905 $8,896 $25,485 $210 $71,891 
Total commercial loan current period gross write-offs$1 $12 $66 $112 $4 $70 $145 $— $410 
(a)Accrued interest of $322 million, presented in “Accrued income and other assets” on the Consolidated Balance Sheets, was excluded from the amortized cost basis disclosed in this table.
Consumer Credit Exposure
Credit Risk Profile by FICO Score and Vintage (a)
As of December 31, 2024Term LoansRevolving Loans Amortized Cost BasisRevolving Loans Converted to Term Loans Amortized Cost Basis
Amortized Cost Basis by Origination Year and FICO Score
Dollars in millions20242023202220212020PriorTotal
Real estate — residential mortgage
FICO Score:
750 and above$281 $669 $5,720 $7,203 $2,247 $1,510 $— $— $17,630 
660 to 74967 116 597 655 199 280 — — 1,914 
Less than 6604 13 81 63 24 134 — — 319 
No Score3 2 1 — 1 15 1 — 23 
Total real estate — residential mortgage355 800 6,399 7,921 2,471 1,939 1 — 19,886 
Current period gross write-offs1 — 1 — — 1 — — 3 
Home equity loans
FICO Score:
750 and above33 31 139 775 612 731 1,886 251 4,458 
660 to 74917 17 50 181 129 186 772 80 1,432 
Less than 6602 5 15 40 31 82 263 25 463 
No Score— — — — — 1 4 — 5 
Total home equity loans52 53 204 996 772 1,000 2,925 356 6,358 
Current period gross write-offs— — — — — 1 1 — 2 
Other consumer loans
FICO Score:
750 and above107 143 1,149 1,210 527 245 88 — 3,469 
660 to 74970 109 275 268 128 108 184 — 1,142 
Less than 6609 23 59 59 29 24 56 — 259 
No Score35 12 18 17 7 12 196 — 297 
Total consumer direct loans221 287 1,501 1,554 691 389 524 — 5,167 
Current period gross write-offs— 7 17 12 7 6 15 — 64 
Credit cards
FICO Score:
750 and above— — — — — — 476 — 476 
660 to 749— — — — — — 372 — 372 
Less than 660— — — — — — 109 — 109 
No Score— — — — — — 1 — 1 
Total credit cards— — — — — — 958 — 958 
Current period gross write-offs— — — — — — 47 — 47 
Total consumer loans$628 $1,140 $8,104 $10,471 $3,934 $3,328 $4,408 $356 $32,369 
Total consumer loan current period gross write-offs$1 $7 $18 $12 $7 $8 $63 $— $116 
(a)Accrued interest of $134 million, presented in “Accrued income and other assets” on the Consolidated Balance Sheets, was excluded from the amortized cost basis disclosed in this table.
Schedule of Aging Analysis of Past Due and Current Loans
The following aging analysis of past due and current loans as of December 31, 2024, and December 31, 2023, provides further information regarding Key’s credit exposure.
Aging Analysis of Loan Portfolio
December 31, 2024
Current(b)(c)
30-59
Days Past
Due (b)
60-89
Days Past
Due (b)
90 and
Greater
Days Past
Due (b)
Non-performing
Loans		Total Past
Due and
Non-performing
Loans
Total
Loans (d)
Dollars in millions
LOAN TYPE(a)
Commercial and industrial$52,473 $48 $21 $45 $322 $436 $52,909 
Commercial real estate:
Commercial mortgage13,018 4 29 16 243 292 13,310 
Construction2,932 — — 4 — 4 2,936 
Total commercial real estate loans15,950 4 29 20 243 296 16,246 
Commercial lease financing2,728 1 6 1 — 8 2,736 
Total commercial loans$71,151 $53 $56 $66 $565 $740 $71,891 
Real estate — residential mortgage$19,766 $20 $8 $— $92 $120 $19,886 
Home equity loans6,232 26 8 3 89 126 6,358 
Other consumer loans5,129 15 9 9 5 38 5,167 
Credit cards928 6 5 12 7 30 958 
Total consumer loans$32,055 $67 $30 $24 $193 $314 $32,369 
Total loans$103,206 $120 $86 $90 $758 $1,054 $104,260 
(a)Amounts in table represent amortized cost and exclude loans held for sale.
(b)Accrued interest of $456 million presented in “Accrued income and other assets” on the Consolidated Balance Sheets is excluded from the amortized cost basis disclosed in this table.
(c)Includes balances of $75 million in Commercial mortgage and $7 million in Real estate - residential mortgage associated with loans sold to GNMA where Key has the right but not the obligation to repurchase.
(d)Net of unearned income, net of deferred fees and costs, and unamortized discounts and premiums.

December 31, 2023
Current(b)(c)
30-59
Days Past
Due (b)
60-89
Days Past
Due (b)
90 and
Greater
Days Past
Due (b)
Non-performing
Loans		Total Past Due and Non-performing Loans
Total
Loans (d)
Dollars in millions
LOAN TYPE(a)
Commercial and industrial$55,354 $62 $30 $72 $297 $461 $55,815 
Commercial real estate:
Commercial mortgage15,049 25 3 10 100 138 15,187 
Construction3,065 1 — — — 1 3,066 
Total commercial real estate loans18,114 26 3 10 100 139 18,253 
Commercial lease financing3,520 2 1 — — 3 3,523 
Total commercial loans$76,988 $90 $34 $82 $397 $603 $77,591 
Real estate — residential mortgage$20,863 $17 $7 $— $71 $95 $20,958 
Home equity loans7,001 27 10 4 97 138 7,139 
Other consumer loans5,877 16 10 9 4 39 5,916 
Credit cards974 6 5 12 5 28 1,002 
Total consumer loans$34,715 $66 $32 $25 $177 $300 $35,015 
Total loans$111,703 $156 $66 $107 $574 $903 $112,606 
(a)Amounts in table represent amortized cost and exclude loans held for sale.
(b)Accrued interest of $522 million presented in “Accrued income and other assets” on the Consolidated Balance Sheets is excluded from the amortized cost basis disclosed in this table.
(c)Includes balances of $94 million in Commercial mortgage and $3 million in Real estate - residential mortgage associated with loans sold to GNMA where Key has the right but not the obligation to repurchase.
(d)Net of unearned income, net of deferred fees and costs, and unamortized discounts and premiums.
Schedule of Modified Financing Receivables
The following table shows the amortized cost basis at the end of the reporting period of the loans modified to borrowers experiencing financial difficulty within the past 12 months or since the adoption of ASU 2022-02 for the reporting period in 2023. The table does not include those modifications that only resulted in an insignificant payment delay. The table does not include consumer loans that are still within a trial modification period. Trial modifications may be done for consumer borrowers where a trial payment plan period is offered in advance of a permanent loan modification. As of December 31, 2024, there were 120 loans totaling $20 million in a trial modification period. As of December 31, 2023, there were 121 loans totaling $15 million in a trial modification period.

Commitments outstanding to lend additional funds to borrowers experiencing financial difficulty whose loans were modified were $15 million and $61 million at December 31, 2024 and December 31, 2023, respectively.
As of December 31, 2024Interest Rate ReductionTerm ExtensionOther
Combination(a)
Total
Dollars in millionsAmortized Cost BasisAmortized Cost BasisAmortized Cost BasisAmortized Cost BasisAmortized Cost Basis% of Total Loan Type
LOAN TYPE
Commercial and Industrial$— $118 $25 $20 $163 0.31 %
Commercial real estate:
Commercial mortgage28 236 22 21 307 2.31 
Construction— 29 — — 29 0.99 
Total commercial real estate loans28 265 22 21 336 2.07 
Commercial lease financing— — — — — — 
Total commercial loans$28 $383 $47 $41 $499 0.69 %
Real estate — residential mortgage$1 $1 $— $12 $14 0.07 %
Home equity loans3 1 2 7 13 0.20 
Other consumer loans— 2 — 3 5 0.10 
Credit cards— — — 3 3 0.31 
Total consumer loans$4 $4 $2 $25 $35 0.11 %
Total loans$32 $387 $49 $66 $534 0.51 %
(a)Combination modifications consist primarily of loans modified with both an interest rate reduction and a term extension.

As of December 31, 2023Interest Rate ReductionTerm ExtensionOther
Combination(a)
Total
Dollars in millionsAmortized Cost BasisAmortized Cost BasisAmortized Cost BasisAmortized Cost BasisAmortized Cost Basis% of Total Loan Type
LOAN TYPE
Commercial and Industrial$— $180 $49 $34 $263 0.47 %
Commercial real estate:
Commercial mortgage— 4 2 — 6 0.04 
Construction— — — — — — 
Total commercial real estate loans— 4 2 — 6 0.03 
Commercial lease financing— — — — — — 
Total commercial loans$— $184 $51 $34 $269 0.35 %
Real estate — residential mortgage$— $— $1 $9 $10 0.05 %
Home equity loans2 1 1 5 9 0.13 
Other consumer loans— 1 — 2 3 0.05 
Credit cards— — — 4 4 0.40 
Total consumer loans$2 $2 $2 $20 $26 0.07 %
Total loans$2 $186 $53 $54 $295 0.26 %
(a)Combination modifications consist primarily of loans modified with both an interest rate reduction and a term extension.
The following table summarizes the financial impacts of loan modifications made to specific loans during the twelve months ended December 31, 2024.

Twelve months ended December 31, 2024Weighted-average Interest Rate ChangeWeighted-average Term Extension (in years)
LOAN TYPE
Commercial and Industrial(4.12)%1.75
Commercial mortgage(1.49)%0.66
Construction— %2.87
Real estate — residential mortgage(1.81)%6.15
Home equity loans(4.03)%6.53
Other consumer loans(4.06)%0.77
Credit cards(16.26)%1.00
Twelve months ended December 31, 2023Weighted-average Interest Rate ChangeWeighted-average Term Extension (in years)
LOAN TYPE
Commercial and Industrial(5.69)%0.59
Commercial mortgage— %1.37
Real estate — residential mortgage(1.97)%7.58
Home equity loans(4.02)%6.87
Other consumer loans(3.62)%1.01
Credit cards(14.90)%1.00
Twelve months ended December 31, 2024
Dollars in millionsInterest Rate ReductionTerm ExtensionOtherCombinationTotal
LOAN TYPE
Commercial and Industrial$— $22 $— $1 $23 
Commercial real estate
Commercial mortgage11 — — 11 
Construction— — — — — 
Total commercial real estate loans11 — — — 11 
Commercial lease financing— — — — — 
Total commercial loans$11 $22 $— $1 $34 
Real estate — residential mortgage$— $— $— $1 $1 
Home equity loans— — — 2 2 
Other consumer loans— — — — — 
Credit cards— — — — — 
Total consumer loans$— $— $— $3 $3 
Total loans$11 $22 $— $4 $37 

Twelve months ended December 31, 2023
Dollars in millionsInterest Rate ReductionTerm ExtensionOtherCombinationTotal
LOAN TYPE
Commercial and Industrial$— $7 $— $3 $10 
Commercial real estate
Commercial mortgage— — 1 — 1 
Construction— — — — — 
Total commercial real estate loans— 7 1 3 11 
Commercial lease financing— — — — — 
Total commercial loans$— $7 $1 $3 $11 
Real estate — residential mortgage$— $— $— $— $— 
Home equity loans— — — — — 
Other consumer loans— — — — — 
Credit cards— — — — — 
Total consumer loans$— $— $— $— $— 
Total loans$— $7 $1 $3 $11 
The following table depicts the performance of loans that have been modified for borrowers experiencing financial difficulty in the past 12 months as of each respective period.
As of December 31, 2024Current30-89
Days Past
Due		90 and
Greater
Days Past
Due		Total
Dollars in millions
LOAN TYPE
Commercial and Industrial$154 $3 $6 $163 
Commercial real estate
Commercial mortgage260 19 28 307 
Construction29 — — 29 
Total commercial real estate loans289 19 28 336 
Commercial lease financing— — — — 
Total commercial loans$443 $22 $34 $499 
Real estate — residential mortgage$12 $1 $1 $14 
Home equity loans11 1 1 13 
Other consumer loans5 — — 5 
Credit cards3 — — 3 
Total consumer loans$31 $2 $2 $35 
Total loans$474 $24 $36 $534 

As of December 31, 2023Current30-89
Days Past
Due		90 and
Greater
Days Past
Due		Total
Dollars in millions
LOAN TYPE
Commercial and Industrial$238 $25 $— $263 
Commercial real estate
Commercial mortgage6 — — 6 
Construction— — — — 
Total commercial real estate loans244 25 — 269 
Commercial lease financing— — — — 
Total commercial loans$244 $25 $— $269 
Real estate — residential mortgage$9 $1 $— $10 
Home equity loans8 — 1 9 
Other consumer loans3 — — 3 
Credit cards3 1 — 4 
Total consumer loans$23 $2 $1 $26 
Total loans$267 $27 $1 $295 
Schedule of Changes in Liability for Credit Losses on Off-Balance Sheet Exposures
Changes in the liability for credit losses for off balance sheet exposures are summarized as follows:
 Twelve months ended December 31,
Dollars in millions20242023
Balance at beginning of period$296 $225 
Provision (credit) for losses on off balance sheet exposures(6)74 
Other— (3)
Balance at end of period$290 $296