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Asset Quality - Schedule of Breakdown of Nonperforming TDRs by Loans Category (Details)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2023
loan
Dec. 31, 2022
USD ($)
loan
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan 136 4,205
Pre-modification Outstanding Recorded Investment   $ 334
Post-modification Outstanding Recorded Investment   $ 236
Prior-Year Accruing    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   2,965
Pre-modification Outstanding Recorded Investment   $ 156
Post-modification Outstanding Recorded Investment   $ 118
Prior-Year Accruing | Total commercial loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   19
Pre-modification Outstanding Recorded Investment   $ 0
Post-modification Outstanding Recorded Investment   $ 0
Prior-Year Accruing | Total consumer loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   2,946
Pre-modification Outstanding Recorded Investment   $ 156
Post-modification Outstanding Recorded Investment   $ 118
Non-performing Loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   1,240
Pre-modification Outstanding Recorded Investment   $ 178
Post-modification Outstanding Recorded Investment   $ 118
Non-performing Loans | Total commercial loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   31
Pre-modification Outstanding Recorded Investment   $ 110
Post-modification Outstanding Recorded Investment   $ 58
Non-performing Loans | Total consumer loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   1,209
Pre-modification Outstanding Recorded Investment   $ 68
Post-modification Outstanding Recorded Investment   $ 60
Total commercial real estate loans | Prior-Year Accruing | Total commercial real estate loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   0
Pre-modification Outstanding Recorded Investment   $ 0
Post-modification Outstanding Recorded Investment   $ 0
Total commercial real estate loans | Non-performing Loans | Total commercial real estate loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   4
Pre-modification Outstanding Recorded Investment   $ 50
Post-modification Outstanding Recorded Investment   $ 13
Commercial and industrial | Prior-Year Accruing | Total commercial loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   19
Pre-modification Outstanding Recorded Investment   $ 0
Post-modification Outstanding Recorded Investment   $ 0
Commercial and industrial | Non-performing Loans | Total commercial loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   27
Pre-modification Outstanding Recorded Investment   $ 60
Post-modification Outstanding Recorded Investment   $ 45
Commercial mortgage | Prior-Year Accruing | Total commercial real estate loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   0
Pre-modification Outstanding Recorded Investment   $ 0
Post-modification Outstanding Recorded Investment   $ 0
Commercial mortgage | Non-performing Loans | Total commercial real estate loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   4
Pre-modification Outstanding Recorded Investment   $ 50
Post-modification Outstanding Recorded Investment   $ 13
Real estate — residential mortgage | Prior-Year Accruing | Total consumer loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   425
Pre-modification Outstanding Recorded Investment   $ 41
Post-modification Outstanding Recorded Investment   $ 35
Real estate — residential mortgage | Non-performing Loans | Total consumer loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   238
Pre-modification Outstanding Recorded Investment   $ 30
Post-modification Outstanding Recorded Investment   $ 27
Home equity loans | Prior-Year Accruing | Total consumer loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   1,547
Pre-modification Outstanding Recorded Investment   $ 96
Post-modification Outstanding Recorded Investment   $ 73
Home equity loans | Non-performing Loans | Total consumer loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   468
Pre-modification Outstanding Recorded Investment   $ 32
Post-modification Outstanding Recorded Investment   $ 28
Consumer direct loans | Prior-Year Accruing | Total consumer loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   272
Pre-modification Outstanding Recorded Investment   $ 4
Post-modification Outstanding Recorded Investment   $ 3
Consumer direct loans | Non-performing Loans | Total consumer loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   156
Pre-modification Outstanding Recorded Investment   $ 2
Post-modification Outstanding Recorded Investment   $ 2
Credit cards | Prior-Year Accruing | Total consumer loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   607
Pre-modification Outstanding Recorded Investment   $ 4
Post-modification Outstanding Recorded Investment   $ 2
Credit cards | Non-performing Loans | Total consumer loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   331
Pre-modification Outstanding Recorded Investment   $ 2
Post-modification Outstanding Recorded Investment   $ 2
Consumer indirect loans | Prior-Year Accruing | Total consumer loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   95
Pre-modification Outstanding Recorded Investment   $ 11
Post-modification Outstanding Recorded Investment   $ 5
Consumer indirect loans | Non-performing Loans | Total consumer loans    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Number of Loans | loan   16
Pre-modification Outstanding Recorded Investment   $ 2
Post-modification Outstanding Recorded Investment   $ 1