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Business Segment Reporting
3 Months Ended
Mar. 31, 2022
Segment Reporting [Abstract]  
Business Segment Reporting
20. Business Segment Reporting

The following is description of the segments and their primary businesses at March 31, 2022.

Consumer Bank

The Consumer Bank serves individuals and small businesses throughout our 15-state branch footprint as well as healthcare professionals nationally through our Laurel Road digital brand by offering a variety of deposit and investment products, personal finance and financial wellness services, lending, student loan refinancing, mortgage and home equity, credit card, treasury services, and business advisory services. In addition, wealth management and investment services are offered to assist non-profit, and high-net-worth clients with their banking, trust, portfolio management, life insurance, charitable giving, and related needs.

Commercial Bank

The Commercial Bank is an aggregation of our Institutional and Commercial operating segments. The Commercial operating segment is a full-service corporate bank focused principally on serving the needs of middle market clients in seven industry sectors: consumer, energy, healthcare, industrial, public sector, real estate, and technology. The Commercial operating segment is also a significant servicer of commercial mortgage loans and a significant special servicer of CMBS. The Institutional operating segment delivers a broad suite of banking and capital markets products to its clients, including syndicated finance, debt and equity capital markets, commercial payments, equipment finance, commercial mortgage banking, derivatives, foreign exchange, financial advisory, and public finance.

Other

Other includes various corporate treasury activities such as management of our investment securities portfolio, long-term debt, short-term liquidity and funding activities, and balance sheet risk management, our principal investing unit, and various exit portfolios as well as reconciling items which primarily represents the unallocated portion of nonearning assets of corporate support functions. Charges related to the funding of these assets are part of net interest income and are allocated to the business segments through noninterest expense. Reconciling items also include intercompany eliminations and certain items that are not allocated to the business segments because they do not reflect their normal operations.

The development and application of the methodologies that we use to allocate items among our business segments is a dynamic process. Accordingly, financial results may be revised periodically to reflect enhanced alignment of expense base allocations drivers, changes in the risk profile of a particular business, or changes in our organizational structure.

The table below shows selected financial data for our business segments for the three-month periods ended March 31, 2022, and March 31, 2021. Capital is assigned to each business segment based on a combination of regulatory and economic equity.
Three months ended March 31,Consumer BankCommercial BankOtherTotal Key
Dollars in millions20222021202220212022202120222021
SUMMARY OF OPERATIONS
Net interest income (TE)$543 $607 $415 $411 $62 $(6)$1,020 $1,012 
Noninterest income256 257 395 447 25 34 676 738 
Total revenue (TE) (a)
799 864 810 858 87 28 1,696 1,750 
Provision for credit losses43 (23)41 (67)(1)(3)83 (93)
Depreciation and amortization expense21 18 31 34 18 23 70 75 
Other noninterest expense642 583 386 409 (28)1,000 996 
Income (loss) from continuing operations before income taxes (TE)
93 286 352 482 98 543 772 
Allocated income taxes and TE adjustments
23 69 69 99 4 (14)96 154 
Income (loss) from continuing operations70 217 283 383 94 18 447 618 
Income (loss) from discontinued operations, net of taxes
 —  — 1 1 
Net income (loss)70 217 283 383 95 22 448 622 
Less: Net income (loss) attributable to noncontrolling interests
 —  —  —  — 
Net income (loss) attributable to Key$70 $217 $283 $383 $95 $22 $448 $622 
AVERAGE BALANCES (b)
Loans and leases$38,637 $39,249 $64,701 $61,221 $424 $258 $103,762 $100,728 
Total assets (a)
41,814 42,476 74,860 70,448 65,915 59,309 182,589 172,233 
Deposits91,468 85,033 57,289 51,894 1,406 813 150,163 137,740 
OTHER FINANCIAL DATA
Net loan charge-offs (b)
$22 $36 $11 $78 $ $— $33 $114 
Return on average allocated equity (b)
7.91 %25.74 %13.21 %17.41 %8.47 %1.35 %10.80 %14.11 %
Return on average allocated equity7.91 25.74 13.21 17.41 8.56 1.64 10.83 14.20 
Average full-time equivalent employees (c)
7,899 8,284 2,402 2,258 6,809 6,544 17,110 17,086 
(a)Substantially all revenue generated by our major business segments is derived from clients that reside in the United States. Substantially all long-lived assets, including premises and equipment, capitalized software, and goodwill held by our major business segments, are located in the United States.
(b)From continuing operations.
(c)The number of average full-time equivalent employees was not adjusted for discontinued operations.