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Asset Quality (Tables)
 12 Months Ended
Dec. 31, 2021
Credit Loss [Abstract]  
Allowance for Loan and Lease Losses and Corresponding Loan Balances The changes in the ALLL by loan category for the periods indicated are as follows:
Twelve Months Ended December 31, 2021:
Dollars in millionsDecember 31, 2020ProvisionCharge-offsRecoveriesDecember 31, 2021
Commercial and Industrial $678 $(142)$(174)$83 $445 
Commercial real estate:
Real estate — commercial mortgage327 (114)(40)9 182 
Real estate — construction47 (18)— — 29 
Total commercial real estate loans374 (132)(40)9 211 
Commercial lease financing47 (16)(6)7 32 
Total commercial loans1,099 (290)(220)99 688 
Real estate — residential mortgage102 (12)2 3 95 
Home equity loans171 (57)(9)5 110 
Consumer direct loans128 (2)(29)8 105 
Credit cards87 (7)(27)8 61 
Consumer indirect loans39 (13)(39)15 2 
Total consumer loans527 (91)(102)39 373 
Total ALLL — continuing operations1,626 (381)
(a)
(322)138 1,061 
Discontinued operations36 (6)(4)2 28 
Total ALLL — including discontinued operations$1,662 $(387)$(326)$140 $1,089 
(a)Excludes a credit related to reserves on lending-related commitments of $37 million.

Twelve Months Ended December 31, 2020:
Dollars in millionsDecember 31, 2019Impact of ASC 326 AdoptionJanuary 1, 2020ProvisionCharge-offsRecoveriesDecember 31, 2020
Commercial and Industrial $551 $(141)$410 $585 $(351)$34 $678 
Commercial real estate:
Real estate — commercial mortgage143 16 159 184 (19)3 327 
Real estate — construction22 (7)15 32 — — 47 
Total commercial real estate loans165 9 174 216 (19)3 374 
Commercial lease financing35 8 43 38 (35)1 47 
Total commercial loans751 (124)627 839 (405)38 1,099 
Real estate — residential mortgage7 77 84 19 (2)1 102 
Home equity loans31 147 178 (3)(11)7 171 
Consumer direct loans34 63 97 61 (37)7 128 
Credit cards47 35 82 36 (39)8 87 
Consumer indirect loans30 6 36 13 (28)18 39 
Total consumer loans149 328 477 126 (117)41 527 
Total ALLL — continuing operations900 204 1,104 965 
(a)
(522)79 1,626 
Discontinued operations10 31 41 (5)(5)5 36 
Total ALLL — including discontinued operations$910 $235 $1,145 $960 $(527)$84 $1,662 
(a)Excludes a credit related to reserves on lending-related commitments of $56 million.
Twelve Months Ended December 31, 2019
Dollars in millionsDecember 31, 2018Provision Charge-offsRecoveries  December 31, 2019
Commercial and industrial$532 $311   $(319)$27 $551 
Real estate — commercial mortgage142 7 (8)2 143 
Real estate — construction33 (6)(5)— 22 
Commercial lease financing36 20 (26)5 35 
Total commercial loans743 332 (358)34 751 
Real estate — residential mortgage7 1 (3)2 7 
Home equity loans35 7 (19)8 31 
Consumer direct loans30 38   (41)7 34 
Credit cards48 36   (44)7 47 
Consumer indirect loans20 27 (34)17 30 
Total consumer loans140 109   (141)41 149 
Total ALLL — continuing operations883 441 
(a)(b)
(499)
(b)
75 900 
Discontinued operations14 3   (12)5 10 
Total ALLL — including discontinued operations$897 $444   $(511)$80 $910 
(a)Excludes a provision related to reserves on lending-related commitments of $4 million.
(b)Includes the realization of a $139 million loss related to a previously disclosed fraud incident.
Schedule of Accounts, Notes, Loans and Financing Receivable The following table discloses key macroeconomic variables for each loan portfolio.
SegmentPortfolio
Key Macroeconomic Variables (a)
CommercialCommercial and industrialBBB corporate bond rate (spread), GDP, industrial production, and unemployment rate
Commercial real estateBBB corporate bond rate (spread), property and real estate price indices, and unemployment rate
Commercial lease financingBBB corporate bond rate (spread), GDP, and unemployment rate
ConsumerReal estate — residential mortgageGDP, home price index, unemployment rate, and 30 year mortgage rate
Home equityHome price index, unemployment rate, and 30 year mortgage rate
Consumer directUnemployment rate and U.S. household income
Consumer indirectNew vehicle sales, used vehicle prices, and unemployment rate
Credit cardsUnemployment rate and U.S. household income
Discontinued operationsUnemployment rate
(a)Variables include all transformations and interactions with other risk drivers. Additionally, variables may have varying impacts at different points in the economic cycle.
Financing Receivable Credit Quality Indicators
Credit Risk Profile by Creditworthiness Category and Vintage (a)
As of December 31, 2021Term LoansRevolving Loans Amortized Cost BasisRevolving Loans Converted to Term Loans Amortized Cost Basis
Amortized Cost Basis by Origination Year and Internal Risk Rating
Dollars in millions20212020201920182017PriorTotal
Commercial and Industrial
Risk Rating:
Pass$11,675 $4,941 $4,040 $2,771 $1,777 $3,108 $20,406 $72 $48,790 
Criticized (Accruing)64 71 115 175 200 121 784 14 1,544 
Criticized (Nonaccruing)1 1 21 10 19 15 122 2 191 
Total commercial and industrial11,740 5,013 4,176 2,956 1,996 3,244 21,312 88 50,525 
Real estate — commercial mortgage
Risk Rating:
Pass4,923 1,197 2,137 1,168 612 2,787 803 53 13,680 
Criticized (Accruing)15 22 70 62 109 206 35 1 520 
Criticized (Nonaccruing)— 1 1 5 — 31 6 — 44 
Total real estate — commercial mortgage
4,938 1,220 2,208 1,235 721 3,024 844 54 14,244 
Real estate — construction
Risk Rating:
Pass495 565 530 223 92 32 2 — 1,939 
Criticized (Accruing)— 4 5 43 4 — 1 — 57 
Criticized (Nonaccruing)— — — — — — — — 
Total real estate — construction495 569 535 266 96 32 3 — 1,996 
Commercial lease financing
Risk Rating:
Pass1,039 748 675 301 309 927 — — 3,999 
Criticized (Accruing)— 6 29 13 13 7 — — 68 
Criticized (Nonaccruing)— — 1 1 1 1 — — 4 
Total commercial lease financing1,039 754 705 315 323 935 — — 4,071 
Total commercial loans$18,212 $7,556 $7,624 $4,772 $3,136 $7,235 $22,159 $142 $70,836 
(a)Accrued interest of $113 million, presented in “Accrued income and other assets” on the Consolidated Balance Sheets, was excluded from the amortized cost basis disclosed in this table.
Consumer Credit Exposure
Credit Risk Profile by FICO Score and Vintage (a)
As of December 31, 2021Term LoansRevolving Loans Amortized Cost BasisRevolving Loans Converted to Term Loans Amortized Cost Basis
Amortized Cost Basis by Origination Year and FICO Score
Dollars in millions20212020201920182017PriorTotal
Real estate — residential mortgage
FICO Score:
750 and above$7,906 $2,909 $777 $84 $126 $1,096 $— $— $12,898 
660 to 7491,686 351 169 39 25 308 — — 2,578 
Less than 66026 14 19 16 9 142 — — 226 
No Score18 — 1 1 3 30 1 — 54 
Total real estate — residential mortgage9,636 3,274 966 140 163 1,576 1 — 15,756 
Home equity loans
FICO Score:
750 and above1,051 830 251 96 128 666 2,244 423 5,689 
660 to 749394 263 111 44 40 204 1,004 143 2,203 
Less than 66027 24 20 13 13 92 333 46 568 
No Score— 2 — — — 2 3 — 7 
Total home equity loans1,472 1,119 382 153 181 964 3,584 612 8,467 
Consumer direct loans
FICO Score:
750 and above1,799 1,129 517 65 17 129 109 — 3,765 
660 to 749612 295 174 46 10 45 212 — 1,394 
Less than 66045 33 27 11 3 12 60 — 191 
No Score68 40 29 17 10 21 218 — 403 
Total consumer direct loans2,524 1,497 747 139 40 207 599 — 5,753 
Credit cards
FICO Score:
750 and above— — — — — — 500 — 500 
660 to 749— — — — — — 387 — 387 
Less than 660— — — — — — 84 — 84 
No Score— — — — — — 1 — 1 
Total credit cards— — — — — — 972 — 972 
Consumer indirect loans
FICO Score:
750 and above5 — — — — 30 — — 35 
660 to 749— — — — — 26 — — 26 
Less than 660— — — — — 9 — — 9 
No Score— — — — — — — — — 
Total consumer indirect loans5 — — — — 65 — — 70 
Total consumer loans$13,637 $5,890 $2,095 $432 $384 $2,812 $5,156 $612 $31,018 
(a)Accrued interest of $85 million, presented in “Accrued income and other assets” on the Consolidated Balance Sheets, was excluded from the amortized cost basis disclosed in this table.
Past Due Loans Including Current Loans The following aging analysis of past due and current loans as of December 31, 2021, and December 31, 2020, provides further information regarding Key’s credit exposure.
Aging Analysis of Loan Portfolio(a)
December 31, 2021Current
30-59
Days Past
Due (b)
60-89
Days Past
Due (b)
90 and
Greater
Days Past
Due (b)
Non-performing
Loans		Total Past
Due and
Non-performing
Loans
Total
Loans (c)
Dollars in millions
LOAN TYPE
Commercial and industrial$50,226 $19 $49 $40 $191 $299 $50,525 
Commercial real estate:
Commercial mortgage14,174 10 9 7 44 70 14,244 
Construction1,978 — 17 1 — 18 1,996 
Total commercial real estate loans16,152 10 26 8 44 88 16,240 
Commercial lease financing4,061 6 — — 4 10 4,071 
Total commercial loans$70,439 $35 $75 $48 $239 $397 $70,836 
Real estate — residential mortgage$15,669 $7 $3 $5 $72 $87 $15,756 
Home equity loans8,299 21 6 6 135 168 8,467 
Consumer direct loans5,736 8 2 3 4 17 5,753 
Credit cards956 4 3 6 3 16 972 
Consumer indirect loans68 1 — — 1 2 70 
Total consumer loans$30,728 $41 $14 $20 $215 $290 $31,018 
Total loans$101,167 $76 $89 $68 $454 $687 $101,854 
(a)Amounts in table represent amortized cost and exclude loans held for sale.
(b)Accrued interest of $198 million presented in “Accrued income and other assets” on the Consolidated Balance Sheets is excluded from the amortized cost basis disclosed in this table.
(c)Net of unearned income, net of deferred fees and costs, and unamortized discounts and premiums.

December 31, 2020Current
30-59
Days Past
Due (b)
60-89
Days Past
Due (b)
90 and
Greater
Days Past
Due (b)
Non-performing
Loans		Total Past Due and Non-performing Loans
Total
Loans (c)
Dollars in millions
LOAN TYPE
Commercial and industrial$52,396 $36 $50 $40 $385 $511 $52,907 
Commercial real estate:
Commercial mortgage12,548 9 5 21 104 139 12,687 
Construction1,986 — — 1 — 1 1,987 
Total commercial real estate loans14,534 9 5 22 104 140 14,674 
Commercial lease financing4,369 21 1 — 8 30 4,399 
Total commercial loans$71,299 $66 $56 $62 $497 $681 $71,980 
Real estate — residential mortgage$9,173 $11 $3 $1 $110 $125 $9,298 
Home equity loans9,143 34 20 9 154 217 9,360 
Consumer direct loans4,694 7 4 4 5 20 4,714 
Credit cards972 5 3 7 2 17 989 
Consumer indirect loans4,792 25 7 3 17 52 4,844 
Total consumer loans$28,774 $82 $37 $24 $288 $431 $29,205 
Total loans$100,073 $148 $93 $86 $785 $1,112 $101,185 
(a)Amounts in table represent amortized cost and exclude loans held for sale.
(b)Accrued interest of $241 million presented in “Accrued income and other assets” on the Consolidated Balance Sheets is excluded from the amortized cost basis disclosed in this table.
(c)Net of unearned income, net of deferred fees and costs, and unamortized discounts and premiums.
Post-Modification Outstanding Recorded Investment by Concession Type for Our Commercial Accruing and Nonaccruing TDRs
December 31,
Dollars in millions20212020
Commercial loans:
Extension of Maturity Date$— $5 
Payment or Covenant Modification/Deferment7 59 
Total$7 $64 
Consumer loans:
Interest rate reduction$7 $41 
Other19 21 
Total$26 $62 
Total TDRs$33 $126 
Summary Of Post-Modification Outstanding Recorded Investment, Accruing And Nonaccruing TDRs
The following table summarizes the change in the post-modification outstanding recorded investment of our accruing and nonaccruing TDRs during the periods indicated:
December 31,
Dollars in millions20212020
Balance at beginning of the period$363 $347 
Additions103 173 
Payments(217)(95)
Charge-offs(29)(62)
Balance at end of period$220 $363 
Breakdown of Nonperforming TDRs by Loans Category
A further breakdown of TDRs included in nonperforming loans by loan category for the periods indicated are as follows:
December 31, 2021December 31, 2020
Number  
of Loans  
Pre-modification  
Outstanding  
Recorded  
Investment  
Post-modification  
Outstanding  
Recorded  
Investment  
Number  
of Loans  		Pre-modification  
Outstanding  
Recorded  
Investment  		Post-modification  
Outstanding  
Recorded  
Investment  
Dollars in millions
LOAN TYPE
Nonperforming:
Commercial and industrial36 $30 $14 66 $136 $92 
Commercial real estate:
Real estate — commercial mortgage3 50 25 7 62 50 
Total commercial real estate loans3 50 25 7 62 50 
Total commercial loans39 80 39 73 198 142 
Real estate — residential mortgage220 26 24 258 35 34 
Home equity loans531 36 31 630 41 37 
Consumer direct loans207 3 2 212 3 3 
Credit cards360 2 2 356 2 2 
Consumer indirect loans23 1 1 861 15 11 
Total consumer loans1,341 68 60 2,317 96 87 
Total nonperforming TDRs1,380 148 99 2,390 294 229 
Prior-year accruing: (a)
Commercial and industrial11 — — 3 5 — 
Commercial real estate:
Real estate — commercial mortgage1 — — — — — 
Total commercial loans12 — — 3 5 — 
Real estate — residential mortgage455 39 33 485 37 31 
Home equity loans1,628 97 75 1,781 106 83 
Consumer direct loans236 5 3 163 4 3 
Credit cards579 4 2 536 3 1 
Consumer indirect loans139 15 8 775 29 16 
Total consumer loans3,037 160 121 3,740 179 134 
Total prior-year accruing TDRs3,049 160 121 3,743 184 134 
Total TDRs4,429 $308 $220 6,133 $478 $363 
(a)All TDRs that were restructured prior to January 1, 2021, and January 1, 2020, are fully accruing.
Financing Receivables, Off-Balance Sheet, Liabilities
Changes in the liability for credit losses on off balance sheet exposures are summarized as follows:
 Twelve Months Ended December 31,
Dollars in millions20212020
Balance at the end of the prior period$197 $68 
Liability for credit losses on contingent guarantees at the end of the prior period— 7 
Cumulative effect from change in accounting principle (a), (b)— 66 
Balance at beginning of period197 141 
Provision (credit) for losses on off balance sheet exposures(37)56 
Balance at end of period$160 $197 
(a)The cumulative effect from change in accounting principle relates to the January 1, 2020, adoption of ASU 2016-13.
(b)Excludes $4 million related to the provision for other financial assets.