Asset Quality (Tables)

9 Months Ended

Sep. 30, 2016

Receivables [Abstract]

Nonperforming Assets and Past Due Loans

Our nonperforming assets and past due loans were as follows:

in millions	September 30, 2016		December 31, 2015		September 30, 2015
Total nonperforming loans (a), (b)	$	723	$	387	$	400
OREO (c)	35		14		17
Other nonperforming assets	2		2		—
Total nonperforming assets (a)	$	760	$	403	$	417
Nonperforming assets from discontinued operations—education lending (d)	$	5	$	7	$	8
Restructured loans included in nonperforming loans (a)	$	149	$	159	$	159
Restructured loans with an allocated specific allowance (e)	68		69		71
Specifically allocated allowance for restructured loans (f)	38		30		29
Accruing loans past due 90 days or more	$	49	$	72	$	54
Accruing loans past due 30 through 89 days	317		208		271

(a) Nonperforming loan balances exclude $959 million, $11 million, and $12 million of PCI loans at September 30, 2016, December 31, 2015, and September 30, 2015, respectively.

(b) Includes carrying value of consumer residential mortgage loans in the process of foreclosure of approximately $175 million, $114 million, and $114 million at September 30, 2016, December 31, 2015, and September 30, 2015, respectively.

(c) Includes carrying value of foreclosed residential real estate of approximately $27 million, $11 million, and $13 million at September 30, 2016, December 31, 2015, and September 30, 2015, respectively.

(d) Restructured loans of approximately $22 million, $21 million, and $20 million are included in discontinued operations at September 30, 2016, December 31, 2015, and September 30, 2015, respectively. See Note 12 (“Acquisition, Divestiture, and Discontinued Operations”) for further discussion.

(e) Included in individually impaired loans allocated a specific allowance.

(f) Included in allowance for individually evaluated impaired loans.

PCI and Non-Impaired Loans Receivable

The following table presents the PCI loans receivable balance at the First Niagara Acquisition Date:

August 1, 2016	PCI
in millions
Contractual required payments receivable	$	1,132
Nonaccretable difference	109
Expected cash flows	1,023
Accretable yield	29
Fair Value	$	994

Schedule of Changes in Outstanding Unpaid Principal Balance, Carrying Amount, and Accretable Yield for PCI Loans

The following tables present the rollforward of the accretable yield and the beginning and ending outstanding unpaid principal balance and carrying amount of PCI loans for the three and nine months ended September 30, 2016, and September 30, 2015, and the twelve months ended December 31, 2015.

PCI Loans

	Three Months Ended September 30,
	2016						2015
in millions	Accretable Yield		Carrying Amount		Outstanding Unpaid Principal Balance		Accretable Yield		Carrying Amount		Outstanding Unpaid Principal Balance
Balance at beginning of period	$	5	$	11	$	16	$	5	$	12	$	18
Additions	29						—
Accretion	—						—
Net reclassifications from non-accretable to accretable	—						—
Payments received, net	—						—
Disposals	—						—
Balance at end of period	$	34	$	959	$	1,103	$	5	$	12	$	18

	Nine Months Ended September 30,
	2016							2015
in millions	Accretable Yield			Carrying Amount		Outstanding Unpaid Principal Balance		Accretable Yield			Carrying Amount		Outstanding Unpaid Principal Balance
Balance at beginning of period	$	5		$	11	$	17	$	5		$	13	$	20
Additions	29							—
Accretion	(1		)					(1		)
Net reclassifications from non-accretable to accretable	1							1
Payments received, net	—							—
Disposals	—							—
Balance at end of period	$	34		$	959	$	1,103	$	5		$	12	$	18

	Twelve Months Ended December 31,
	2015
in millions	Accretable Yield			Carrying Amount		Outstanding Unpaid Principal Balance
Balance at beginning of period	$	5		$	13	$	20
Additions	—
Accretion	(1		)
Net reclassifications from non-accretable to accretable	1
Payments received, net	—
Disposals	—
Balance at end of period	$	5		$	11	$	17

Breakdown of Individually Impaired Loans

The following tables set forth a further breakdown of individually impaired loans as of September 30, 2016, December 31, 2015, and September 30, 2015:

September 30, 2016	Recorded Investment(a)		Unpaid Principal Balance (b)		Specific Allowance
in millions
With no related allowance recorded:
Commercial, financial and agricultural	$	280	$	326	—
Commercial real estate:
Commercial mortgage	8		9		—
Construction	13		22		—
Total commercial real estate loans	21		31		—
Total commercial loans	301		357		—
Real estate — residential mortgage	21		21		—
Home equity loans	64		64		—
Consumer indirect loans	2		2		—
Total consumer loans	87		87		—
Total loans with no related allowance recorded	388		444		—
With an allowance recorded:
Commercial, financial and agricultural	$	37	38		$	16
Total commercial loans	37		38		16
Real estate — residential mortgage	31		31		3
Home equity loans	64		64		19
Consumer direct loans	2		3		—
Credit cards	3		3		—
Consumer indirect loans	31		31		1
Total consumer loans	131		132		23
Total loans with an allowance recorded	168		170		39
Total	$	556	$	614	$	39

(a) The Recorded Investment represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs. This amount is a component of total loans on our consolidated balance sheet.

(b) The Unpaid Principal Balance represents the customer’s legal obligation to us.

December 31, 2015	Recorded Investment(a)		Unpaid Principal Balance(b)		Specific Allowance
in millions
With no related allowance recorded:
Commercial, financial and agricultural	$	40	$	74	—
Commercial real estate:
Commercial mortgage	5		8		—
Construction	5		5		—
Total commercial real estate loans	10		13		—
Total commercial loans	50		87		—
Real estate — residential mortgage	23		23		—
Home equity loans	61		61		—
Consumer indirect loans	1		1		—
Total consumer loans	85		85		—
Total loans with no related allowance recorded	135		172		—
With an allowance recorded:
Commercial, financial and agricultural	$	28	43		$	7
Commercial real estate:
Commercial mortgage	5		6		1
Construction	—		—		—
Total commercial real estate loans	5		6		1
Total commercial loans	33		49		8
Real estate — residential mortgage	33		33		4
Home equity loans	64		64		20
Consumer direct loans	3		3		—
Credit cards	3		3		—
Consumer indirect loans	37		37		3
Total consumer loans	140		140		27
Total loans with an allowance recorded	173		189		35
Total	$	308	$	361	$	35

(a) The Recorded Investment represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs. This amount is a component of total loans on our consolidated balance sheet.

(b) The Unpaid Principal Balance represents the customer’s legal obligation to us.

September 30, 2015	Recorded Investment(a)		Unpaid Principal Balance(b)		Specific Allowance
in millions
With no related allowance recorded:
Commercial, financial and agricultural	$	30	$	54	—
Commercial real estate:
Commercial mortgage	9		12		—
Construction	5		5		—
Total commercial real estate loans	14		17		—
Total commercial loans	44		71		—
Real estate — residential mortgage	22		22		—
Home equity loans	60		60		—
Consumer indirect loans	1		1		—
Total consumer loans	83		83		—
Total loans with no related allowance recorded	127		154		—
With an allowance recorded:
Commercial, financial and agricultural	$	43	56		$	9
Commercial real estate:
Commercial mortgage	5		6		1
Total commercial real estate loans	5		6		1
Total commercial loans	48		62		10
Real estate — residential mortgage	33		33		5
Home equity loans	64		64		18
Consumer direct loans	3		3		—
Credit cards	3		3		1
Consumer indirect loans	40		40		2
Total consumer loans	143		143		26
Total loans with an allowance recorded	191		205		36
Total	$	318	$	359	$	36

(a) The Recorded Investment represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs. This amount is a component of total loans on our consolidated balance sheet.

(b) The Unpaid Principal Balance represents the customer’s legal obligation to us.

The following tables set forth a further breakdown of average individually impaired loans reported by Key:

Average Recorded Investment (a)	Three Months Ended September 30,				Nine Months Ended September 30,
in millions	2016		2015		2016		2015
Commercial, financial and agricultural	$	319	$	78	$	193	$	58
Commercial real estate:
Commercial mortgage	7		15		9		18
Construction	17		6		9		6
Total commercial real estate loans	24		21		18		24
Total commercial loans	343		99		211		82
Real estate — residential mortgage	53		55		54		55
Home equity loans	129		124		126		122
Consumer direct loans	3		3		3		4
Credit cards	3		3		3		3
Consumer indirect loans	33		42		35		44
Total consumer loans	221		227		221		228
Total	$	564	$	326	$	432	$	310

(a) The Recorded Investment represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs. This amount is a component of total loans on our consolidated balance sheet.

Breakdown of Nonperforming TDRs by Loans Category

A further breakdown of TDRs included in nonperforming loans by loan category as of September 30, 2016, follows:

September 30, 2016	Number of Loans	Pre-modification Outstanding Recorded Investment		Post-modification Outstanding Recorded Investment
dollars in millions
LOAN TYPE
Nonperforming:
Commercial, financial and agricultural	18	$	86	$	65
Commercial real estate:
Real estate — commercial mortgage	8	2		2
Total commercial real estate loans	8	2		2
Total commercial loans	26	88		67
Real estate — residential mortgage	274	17		17
Home equity loans	991	67		60
Consumer direct loans	22	1		—
Credit cards	310	2		2
Consumer indirect loans	139	4		3
Total consumer loans	1,736	91		82
Total nonperforming TDRs	1,762	179		149
Prior-year accruing:(a)
Commercial, financial and agricultural	6	30		18
Total commercial loans	6	30		18
Real estate — residential mortgage	537	35		35
Home equity loans	1,430	83		69
Consumer direct loans	43	2		2
Credit cards	458	3		1
Consumer indirect loans	407	58		30
Total consumer loans	2,875	181		137
Total prior-year accruing TDRs	2,881	211		155
Total TDRs	4,643	$	390	$	304

(a) All TDRs that were restructured prior to January 1, 2016, and are fully accruing.

A further breakdown of TDRs included in nonperforming loans by loan category as of December 31, 2015, follows:

December 31, 2015	Number of Loans	Pre-modification Outstanding Recorded Investment		Post-modification Outstanding Recorded Investment
dollars in millions
LOAN TYPE
Nonperforming:
Commercial, financial and agricultural	12	$	56	$	45
Commercial real estate:
Real estate — commercial mortgage	12	30		7
Total commercial real estate loans	12	30		7
Total commercial loans	24	86		52
Real estate — residential mortgage	366	23		23
Home equity loans	1,262	85		76
Consumer direct loans	28	1		1
Credit cards	339	2		2
Consumer indirect loans	103	6		5
Total consumer loans	2,098	117		107
Total nonperforming TDRs	2,122	203		159
Prior-year accruing: (a)
Commercial, financial and agricultural	7	5		2
Commercial real estate:
Real estate — commercial mortgage	—	—		—
Total commercial real estate loans	—	—		—
Total commercial loans	7	5		2
Real estate — residential mortgage	489	34		34
Home equity loans	1,071	57		49
Consumer direct loans	42	2		2
Credit cards	461	4		2
Consumer indirect loans	430	59		32
Total consumer loans	2,493	156		119
Total prior-year accruing TDRs	2,500	161		121
Total TDRs	4,622	$	364	$	280

(a) All TDRs that were restructured prior to January 1, 2015, and are fully accruing.

A further breakdown of TDRs included in nonperforming loans by loan category as of September 30, 2015, follows:

September 30, 2015	Number of Loans	Pre-modification Outstanding Recorded Investment		Post-modification Outstanding Recorded Investment
dollars in millions
LOAN TYPE
Nonperforming:
Commercial, financial and agricultural	12	$	56	$	50
Commercial real estate:
Real estate — commercial mortgage	11	30		7
Total commercial real estate loans	11	30		7
Total commercial loans	23	86		57
Real estate — residential mortgage	356	21		21
Home equity loans	1,215	82		73
Consumer direct loans	26	1		1
Credit cards	314	2		2
Consumer indirect loans	108	6		5
Total consumer loans	2,019	112		102
Total nonperforming TDRs	2,042	198		159
Prior-year accruing: (a)
Commercial, financial and agricultural	12	6		3
Commercial real estate:
Real estate — commercial mortgage	1	2		1
Total commercial real estate loans	1	2		1
Total commercial loans	13	8		4
Real estate — residential mortgage	499	36		36
Home equity loans	1,121	59		50
Consumer direct loans	45	2		1
Credit cards	473	2		2
Consumer indirect loans	466	61		35
Total consumer loans	2,604	160		124
Total prior-year accruing TDRs	2,617	168		128
Total TDRs	4,659	$	366	$	287

(a) All TDRs that were restructured prior to January 1, 2015, and are fully accruing.

Post-Modification Outstanding Recorded Investment by Concession Type for Our Commercial Accruing and Nonaccruing TDRs

The following table shows the post-modification outstanding recorded investment by concession type for our commercial and consumer accruing and nonaccruing TDRs that occurred during the year and other selected financial data.

	Three Months Ended September 30,				Nine Months Ended September 30,
in millions	2016		2015		2016		2015
Commercial loans:
Interest rate reduction	$	9	$	1	$	28	$	48
Forgiveness of principal	—		—		—		—
Other	24		—		24		—
Total	$	33	$	1	$	52	$	48
Consumer loans:
Interest rate reduction	$	3	$	6	$	9	$	21
Forgiveness of principal	—		—		—		—
Other	5		5		20		12
Total	$	8	$	11	$	29	$	33
Total commercial and consumer TDRs	$	41	$	12	$	81	$	81
Total loans	85,528		60,085		85,528		60,085

Past Due Loans Including Current Loans

The following aging analysis of past due and current loans as of September 30, 2016, December 31, 2015, and September 30, 2015, provides further information regarding Key’s credit exposure.

Aging Analysis of Loan Portfolio ^(a) 

September 30, 2016	Current		30-59 Days Past Due (b)		60-89 Days Past Due (b)		90 and Greater Days Past Due (b)		Non-performing Loans		Total Past Due and Non-performing Loans		Purchased Credit Impaired		Total Loans (c), (d)
in millions
LOAN TYPE
Commercial, financial and agricultural	$	38,874	$	42	$	13	$	11	$	335	$	401	$	158	$	39,433
Commercial real estate:
Commercial mortgage	14,531		33		18		6		32		89		359		14,979
Construction	2,101		13		19		2		17		51		37		2,189
Total commercial real estate loans	16,632		46		37		8		49		140		396		17,168
Commercial lease financing	4,751		17		1		1		13		32		—		4,783
Total commercial loans	$	60,257	$	105	$	51	$	20	$	397	$	573	$	554	$	61,384
Real estate — residential mortgage	$	5,042	$	19	$	5	$	2	$	72	$	98	$	369	$	5,509
Home equity loans	12,425		47		23		10		225		305		27		12,757
Consumer direct loans	1,743		7		3		5		2		17		4		1,764
Credit cards	1,054		12		5		10		3		30		—		1,084
Consumer indirect loans	2,959		32		8		2		24		66		5		3,030
Total consumer loans	$	23,223	$	117	$	44	$	29	$	326	$	516	$	405	$	24,144
Total loans	$	83,480	$	222	$	95	$	49	$	723	$	1,089	$	959	$	85,528

(a) Amounts in table represent recorded investment and exclude loans held for sale. Recorded investment represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs.

(b) Past due loan amounts exclude purchased impaired loans, even if contractually past due (or if we do not expect to collect principal or interest in full based on the original contractual terms), as we are currently accreting income over the remaining term of the loans.

(c) Net of unearned income, net deferred loan fees and costs, and unamortized discounts and premiums.

(d) Future accretable yield related to purchased credit impaired loans is not included in the analysis of the loan portfolio.

December 31, 2015	Current		30-59 Days Past Due (b)		60-89 Days Past Due (b)		90 and Greater Days Past Due (b)		Non-performing Loans		Total Past Due and Non-performing Loans		Purchased Credit Impaired		Total Loans (c), (d)
in millions
LOAN TYPE
Commercial, financial and agricultural	$	31,116	$	11	$	11	$	20	$	82	$	124	—		$	31,240
Commercial real estate:
Commercial mortgage	7,917		8		5		10		19		42		—		7,959
Construction	1,042		1		1		—		9		11		—		1,053
Total commercial real estate loans	8,959		9		6		10		28		53		—		9,012
Commercial lease financing	3,952		33		11		11		13		68		—		4,020
Total commercial loans	$	44,027	$	53	$	28	$	41	$	123	$	245	—		$	44,272
Real estate — residential mortgage	$	2,149	$	14	$	3	$	2	$	64	$	83	$	10	$	2,242
Home equity loans	10,056		50		24		14		190		278		1		10,335
Consumer direct loans	1,580		10		3		5		2		20		—		1,600
Credit cards	785		6		4		9		2		21		—		806
Consumer indirect loans	601		9		4		1		6		20		—		621
Total consumer loans	$	15,171	$	89	$	38	$	31	$	264	$	422	$	11	$	15,604
Total loans	$	59,198	$	142	$	66	$	72	$	387	$	667	$	11	$	59,876

(a) Amounts in table represent recorded investment and exclude loans held for sale. Recorded investment represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs.

(b) Past due loan amounts exclude purchased impaired loans, even if contractually past due (or if we do not expect to collect principal or interest in full based on the original contractual terms), as we are currently accreting income over the remaining term of the loans.

(c) Net of unearned income, net deferred loan fees and costs, and unamortized discounts and premiums.

(d) Future accretable yield related to purchased credit impaired loans is not included in the analysis of the loan portfolio.

September 30, 2015	Current		30-59 Days Past Due (b)		60-89 Days Past Due (b)		90 and Greater Days Past Due (b)		Non-performing Loans		Total Past Due and Non-performing Loans		Purchased Credit Impaired		Total Loans (c), (d)
in millions
LOAN TYPE
Commercial, financial and agricultural	$	30,901	$	58	$	30	$	17	$	89	$	194	—		$	31,095
Commercial real estate:
Commercial mortgage	8,127		18		7		5		23		53		—		8,180
Construction	1,060		1		—		—		9		10		—		1,070
Total commercial real estate loans	9,187		19		7		5		32		63		—		9,250
Commercial lease financing	3,875		29		3		1		21		54		—		3,929
Total commercial loans	$	43,963	$	106	$	40	$	23	$	142	$	311	—		$	44,274
Real estate — residential mortgage	$	2,171	$	11	$	4	$	3	$	67	$	85	$	11	$	2,267
Home equity loans	10,235		53		22		12		181		268		1		10,504
Consumer direct loans	1,595		7		4		5		1		17		—		1,612
Credit cards	750		6		4		8		2		20		—		770
Consumer indirect loans	635		11		3		2		7		23		—		658
Total consumer loans	$	15,386	$	88	$	37	$	30	$	258	$	413	$	12	$	15,811
Total loans	$	59,349	$	194	$	77	$	53	$	400	$	724	$	12	$	60,085

(a) Amounts in table represent recorded investment and exclude loans held for sale. Recorded investment represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs.

(b) Past due loan amounts exclude purchased impaired loans, even if contractually past due (or if we do not expect to collect principal or interest in full based on the original contractual terms), as we are currently accreting income over the remaining term of the loans.

(c) Net of unearned income, net deferred loan fees and costs, and unamortized discounts and premiums.

(d) Future accretable yield related to purchased credit impaired loans is not included in the analysis of the loan portfolio.

Financing Receivable Credit Quality Indicators

Commercial Credit Exposure — Excluding PCI

Credit Risk Profile by Creditworthiness Category ^{(a), (b)} 

in millions
	Commercial, financial and agricultural						RE — Commercial						RE — Construction
	September 30,		December 31,		September 30,		September 30,		December 31,		September 30,		September 30,		December 31,		September 30,
RATING	2016		2015		2015		2016		2015		2015		2016		2015		2015
Pass	$	37,279	$	29,921	$	29,901	$	14,205	$	7,800	$	7,970	$	2,071	$	1,007	$	1,025
Criticized (Accruing)	1,661		1,236		1,105		383		139		187		66		37		37
Criticized (Nonaccruing)	335		83		89		32		20		23		15		9		8
Total	$	39,275	$	31,240	$	31,095	$	14,620	$	7,959	$	8,180	$	2,152	$	1,053	$	1,070

	Commercial Lease						Total
	September 30,		December 31,		September 30,		September 30,		December 31,		September 30,
RATING	2016		2015		2015		2016		2015		2015
Pass	$	4,726	$	3,967	$	3,875	$	58,281	$	42,695	$	42,771
Criticized (Accruing)	44		38		33		2,154		1,450		1,362
Criticized (Nonaccruing)	13		15		21		395		127		141
Total	$	4,783	$	4,020	$	3,929	$	60,830	$	44,272	$	44,274

(a) Credit quality indicators are updated on an ongoing basis and reflect credit quality information as of the dates indicated.

(b) The term criticized refers to those loans that are internally classified by Key as special mention or worse, which are asset quality categories defined by regulatory authorities. These assets have an elevated level of risk and may have a high probability of default or total loss. Pass rated refers to all loans not classified as criticized.

Consumer Credit Exposure — Excluding PCI

Non-PCI Loans by Refreshed FICO Score ^(a) 

in millions	Residential — Prime						Consumer direct loans						Credit cards
	September 30,		December 31,		September 30,		September 30,		December 31,		September 30,		September 30,		December 31,		September 30,
	2016		2015		2015		2016		2015		2015		2016		2015		2015
750 and above	$	10,120	$	6,378	$	6,481	$	495	$	445	$	444	$	435	$	322	$	300
660 to 749	5,010		3,822		3,891		707		619		629		516		389		377
Less than 660	1,469		1,291		1,309		215		203		208		123		94		92
No Score	1,271		1,075		1,078		343		333		331		10		1		1
Total	$	17,870	$	12,566	$	12,759	$	1,760	$	1,600	$	1,612	$	1,084	$	806	$	770
	Consumer indirect loans						Total
	September 30,		December 31,		September 30,		September 30,		December 31,		September 30,
	2016		2015		2015		2016		2015		2015
750 and above	$	1,413	$	233	$	246	$	12,463	$	7,378	$	7,471
660 to 749	1,158		265		281		7,391		5,095		5,178
Less than 660	436		120		131		2,243		1,708		1,740
No Score	18		3		—		1,642		1,412		1,410
Total	$	3,025	$	621	$	658	$	23,739	$	15,593	$	15,799

(a) Borrower FICO scores provide information about the credit quality of our consumer loan portfolio as they provide an indication as to the likelihood that a debtor will repay their debts. The scores are obtained from a nationally recognized consumer rating agency and are presented in the above table at the dates indicated.

Commercial Credit Exposure — PCI

Credit Risk Profile by Creditworthiness Category ^{(a), (b)} 

in millions
	Commercial, financial and agricultural				RE — Commercial				RE — Construction
	September 30,		December 31,	September 30,	September 30,		December 31,	September 30,	September 30,		December 31,	September 30,
RATING	2016		2015	2015	2016		2015	2015	2016		2015	2015
Pass	$	6	—	—	$	126	—	—	$	29	—	—
Criticized	152		—	—	233		—	—	8		—	—
Total	$	158	—	—	$	359	—	—	$	37	—	—

	Commercial Lease			Total
	September 30,	December 31,	September 30,	September 30,		December 31,	September 30,
RATING	2016	2015	2015	2016		2015	2015
Pass	—	—	—	$	161	—	—
Criticized	—	—	—	$	393	—	—
Total	—	—	—	$	554	—	—

(a) Credit quality indicators are updated on an ongoing basis and reflect credit quality information as of the dates indicated.

(b) The term criticized refers to those loans that are internally classified by Key as special mention or worse, which are asset quality categories defined by regulatory authorities. These assets have an elevated level of risk and may have a high probability of default or total loss. Pass rated refers to all loans not classified as criticized.

Consumer Credit Exposure — PCI

PCI Loans by Refreshed FICO Score ^(a) 

in millions	Residential — Prime						Consumer direct loans						Credit cards
	September 30,		December 31,		September 30,		September 30,		December 31,		September 30,		September 30,	December 31,	September 30,
	2016		2015		2015		2016		2015		2015		2016	2015	2015
750 and above	$	134	$	2	$	2	—		—		—		—	—	—
660 to 749	126		3		3		$	1	—		—		—	—	—
Less than 660	134		5		6		3		—		—		—	—	—
No Score	2		1		1		—		—		—		—	—	—
Total	$	396	$	11	$	12	$	4	—		—		—	—	—
	Consumer indirect loans						Total
	September 30,		December 31,		September 30,		September 30,		December 31,		September 30,
	2016		2015		2015		2016		2015		2015
750 and above	—		—		—		$	134	$	2	$	2
660 to 749	$	2	—		—		129		3		3
Less than 660	3		—		—		140		5		6
No Score	—		—		—		2		1		1
Total	$	5	—		—		$	405	$	11	$	12

(a) Borrower FICO scores provide information about the credit quality of our consumer loan portfolio as they provide an indication as to the likelihood that a debtor will repay their debts. The scores are obtained from a nationally recognized consumer rating agency and are presented in the above table at the dates indicated.

Summary of Allowance for Loan and Lease Losses

A summary of the changes in the ALLL for the periods indicated is presented in the table below:

	Three months ended September 30,						Nine months ended September 30,
in millions	2016			2015			2016			2015
Balance at beginning of period — continuing operations	$	854		$	796		$	796		$	794
Charge-offs	(55		)	(53		)	(179		)	(152		)
Recoveries	11			12			46			47
Net loans and leases charged off	(44		)	(41		)	(133		)	(105		)
Provision for loan and lease losses from continuing operations	56			36			203			102
Foreign currency translation adjustment	(1		)	(1		)	(1		)	(1		)
Balance at end of period — continuing operations	$	865		$	790		$	865		$	790

Changes in Allowance for Loan and Lease Losses by Loan Category

The changes in the ALLL by loan category for the three and nine months ended September 30, 2016, and September 30, 2015, are as follows:

Three months ended September 30, 2016:

in millions	June 30, 2016		Provision				Charge-offs			Recoveries		September 30, 2016
Commercial, financial and agricultural	$	513	$	19			$	(17	)	$	2	$	517
Real estate — commercial mortgage	135		3				—			1		139
Real estate — construction	17		8				(9		)	1		17
Commercial lease financing	45		5				(5		)	—		45
Total commercial loans	710		35				(31		)	4		718
Real estate — residential mortgage	18		(3		)		(1		)	1		15
Home equity loans	65		1				(5		)	3		64
Consumer direct loans	19		4				(6		)	1		18
Credit cards	30		17				(9		)	1		39
Consumer indirect loans	12		1				(3		)	1		11
Total consumer loans	144		20				(24		)	7		147
Total ALLL — continuing operations	854		55			(a)	(55		)	11		865
Discontinued operations	20		1				(6		)	3		18
Total ALLL — including discontinued operations	$	874	$	56			$	(61	)	$	14	$	883

(a)     Includes a $1 million foreign currency translation adjustment. Excludes a provision for losses on lending-related commitments of $3 million.

Three months ended September 30, 2015:

in millions	June 30, 2015		Provision				Charge-offs			Recoveries		September 30, 2015
Commercial, financial and agricultural	$	418	$	44			$	(26	)	$	2	$	438
Real estate — commercial mortgage	144		(5		)		—			—		139
Real estate — construction	31		(6		)		—			—		$	25
Commercial lease financing	53		(8		)		(2		)	2		45
Total commercial loans	646		25				(28		)	4		647
Real estate — residential mortgage	20		—				(1		)	—		19
Home equity loans	61		—				(7		)	4		58
Consumer direct loans	21		4				(6		)	1		20
Credit cards	31		7				(7		)	1		32
Consumer indirect loans	17		(1		)		(4		)	2		14
Total consumer loans	150		10				(25		)	8		143
Total ALLL — continuing operations	796		35			(a)	(53		)	12		790
Discontinued operations	22		8				(9		)	2		23
Total ALLL — including discontinued operations	$	818	$	43			$	(62	)	$	14	$	813

(a)     Includes a $1 million foreign currency translation adjustment. Excludes a credit for losses on lending-related commitments of $9 million

Nine months ended September 30, 2016:

in millions	December 31, 2015		Provision				Charge-offs			Recoveries		September 30, 2016
Commercial, financial and agricultural	$	450	$	137			$	(78	)	$	8	$	517
Real estate — commercial mortgage	134		(1		)		(3		)	9		139
Real estate — construction	25		(1		)		(9		)	2		17
Commercial lease financing	47		7				(11		)	2		45
Total commercial loans	656		142				(101		)	21		718
Real estate — residential mortgage	18		(2		)		(4		)	3		15
Home equity loans	57		19				(22		)	10		64
Consumer direct loans	20		12				(18		)	4		18
Credit cards	32		29				(25		)	3		39
Consumer indirect loans	13		2				(9		)	5		11
Total consumer loans	140		60				(78		)	25		147
Total ALLL — continuing operations	796		202			(a)	(179		)	46		865
Discontinued operations	28		3				(21		)	8		18
Total ALLL — including discontinued operations	$	824	$	205			$	(200	)	$	54	$	883

(a)Includes a $1 million foreign currency translation adjustment. Excludes a credit for losses on lending-related commitments of $3 million.

Nine months ended September 30, 2015:

in millions	December 31, 2014		Provision				Charge-offs			Recoveries		September 30, 2015
Commercial, financial and agricultural	$	391	$	93			$	(59	)	$	13	$	438
Real estate — commercial mortgage	148		(9		)		(2		)	2		139
Real estate — construction	28		(3		)		(1		)	1		25
Commercial lease financing	56		(13		)		(5		)	7		45
Total commercial loans	623		68				(67		)	23		647
Real estate — residential mortgage	23		(1		)		(4		)	1		19
Home equity loans	71		3				(25		)	9		58
Consumer direct loans	22		11				(18		)	5		20
Credit cards	33		20				(23		)	2		32
Consumer indirect loans	22		—				(15		)	7		14
Total consumer loans	171		33				(85		)	24		143
Total ALLL — continuing operations	794		101			(a)	(152		)	47		790
Discontinued operations	29		9				(25		)	10		23
Total ALLL — including discontinued operations	$	823	$	110			$	(177	)	$	57	$	813

(a) Includes a $1 million foreign currency translation adjustment. Excludes provision for losses on lending-related commitments of $19 million.

Allowance for Loan and Lease Losses and Corresponding Loan Balances

A breakdown of the individual and collective ALLL and the corresponding loan balances as of September 30, 2016 follows:

	Allowance					Outstanding
September 30, 2016	Individually Evaluated  for Impairment		Collectively Evaluated  for Impairment		Purchased Credit Impaired	Loans			Individually Evaluated  for Impairment		Collectively Evaluated  for Impairment			Purchased Credit Impaired
in millions
Commercial, financial and agricultural	$	16	$	501	—	$	39,433		$	317	$	38,958		$	158
Commercial real estate:
Commercial mortgage	—		139		—	14,979			7		14,613			359
Construction	—		17		—	2,189			13		2,139			37
Total commercial real estate loans	—		156		—	17,168			20		16,752			396
Commercial lease financing	—		45		—	4,783			—		4,783			—
Total commercial loans	16		702		—	61,384			337		60,493			554
Real estate — residential mortgage	3		12		—	5,509			52		5,088			369
Home equity loans	19		45		—	12,757			128		12,602			27
Consumer direct loans	—		18		—	1,764			3		1,757			4
Credit cards	—		39		—	1,084			3		1,081			—
Consumer indirect loans	1		10		—	3,030			33		2,992			5
Total consumer loans	23		124		—	24,144			219		23,520			405
Total ALLL — continuing operations	39		826		—	85,528			556		84,013			959
Discontinued operations	2		16		—	1,628		(a)	22		1,606		(a)	—
Total ALLL — including discontinued operations	$	41	$	842	—	$	87,156		$	578	$	85,619		$	959

(a) Amount includes $3 million of loans carried at fair value that are excluded from ALLL consideration.

A breakdown of the individual and collective ALLL and the corresponding loan balances as of December 31, 2015, follows:

	Allowance						Outstanding
December 31, 2015	Individually Evaluated  for Impairment		Collectively Evaluated  for Impairment		Purchased Credit Impaired		Loans			Individually Evaluated  for Impairment		Collectively Evaluated  for Impairment			Purchased Credit Impaired
in millions
Commercial, financial and agricultural	$	7	$	443	—		$	31,240		$	68	$	31,172		—
Commercial real estate:
Commercial mortgage	1		133		—		7,959			10		7,949			—
Construction	—		25		—		1,053			5		1,048			—
Total commercial real estate loans	1		158		—		9,012			15		8,997			—
Commercial lease financing	—		47		—		4,020			—		4,020			—
Total commercial loans	8		648		—		44,272			83		44,189			—
Real estate — residential mortgage	4		13		$	1	2,242			56		2,176			$	10
Home equity loans	20		37		—		10,335			125		10,209			1
Consumer direct loans	—		20		—		1,600			3		1,597			—
Credit cards	—		32		—		806			3		803			—
Consumer indirect loans	3		10		—		621			38		583			—
Total consumer loans	27		112		1		15,604			225		15,368			11
Total ALLL — continuing operations	35		760		1		59,876			308		59,557			11
Discontinued operations	2		26		—		1,828		(a)	21		1,807		(a)	—
Total ALLL — including discontinued operations	$	37	$	786	$	1	$	61,704		$	329	$	61,364		$	11

(a) Amount includes $4 million of loans carried at fair value that are excluded from ALLL consideration.

A breakdown of the individual and collective ALLL and the corresponding loan balances as of September 30, 2015, follows:

	Allowance						Outstanding
September 30, 2015	Individually Evaluated for Impairment		Collectively Evaluated for Impairment		Purchased Credit Impaired		Loans		Individually Evaluated for Impairment		Collectively Evaluated for Impairment		Purchased Credit Impaired
in millions
Commercial, financial and agricultural	$	9	$	429	—		$	31,095	$	72	$	31,023	—
Commercial real estate:
Commercial mortgage	1		138		—		8,180		15		8,165		—
Construction	—		25		—		1,070		5		1,065		—
Total commercial real estate loans	1		163		—		9,250		20		9,230		—
Commercial lease financing	—		45		—		3,929		—		3,929		—
Total commercial loans	10		637		—		44,274		92		44,182		—
Real estate — residential mortgage	5		13		$	1	2,267		56		2,200		$	11
Home equity loans	19		39		—		10,504		124		10,379		1
Consumer direct loans	—		20		—		1,612		3		1,609		—
Credit cards	—		32		—		770		3		767		—
Consumer indirect loans	2		12		—		658		40		618		—
Total consumer loans	26		116		1		15,811		226		15,573		12
Total ALLL — continuing operations	36		753		1		60,085		318		59,755		12
Discontinued operations	2		21		—		1,891		20		1,871		—
Total ALLL — including discontinued operations	$	38	$	774	$	1	$	61,976	$	338	$	61,626	$	12

Changes in Liability for Credit Losses on Lending Related Commitments

Changes in the liability for credit losses on unfunded lending-related commitments are summarized as follows:

	Three months ended September 30,				Nine months ended September 30,
in millions	2016		2015		2016			2015
Balance at beginning of period	$	50	$	45	$	56		$	35
Provision (credit) for losses on lending-related commitments	3		9		(3		)	19
Balance at end of period	$	53	$	54	$	53		$	54