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Expenses
12 Months Ended
Dec. 31, 2019
Analysis of income and expense [abstract]  
Expenses
Expenses
Losses on claims, net, operating expenses and other expenses for the years ended December 31 were comprised as follows:
 
2019
 
2018
 
Insurance and reinsurance companies(1)

 
Non-insurance companies(2)

 
Total

 
Insurance and reinsurance companies(1)

 
Non-insurance companies(2)

 
Total

Losses and loss adjustment expenses
8,401.5

 

 
8,401.5

 
7,545.9

 

 
7,545.9

Non-insurance companies' cost of sales

 
3,474.1

 
3,474.1

 

 
2,653.2

 
2,653.2

Wages and salaries
1,263.2

 
801.4

 
2,064.6

 
1,241.2

 
688.5

 
1,929.7

Depreciation, amortization and impairment charges(3)
233.8

 
377.7

 
611.5

 
184.6

 
166.3

 
350.9

Employee benefits
326.7

 
121.8

 
448.5

 
309.5

 
103.3

 
412.8

Premium taxes
223.9

 

 
223.9

 
210.9

 

 
210.9

Information technology costs
163.1

 
29.9

 
193.0

 
155.9

 
24.5

 
180.4

Audit, legal and tax professional fees
137.0

 
52.3

 
189.3

 
136.4

 
40.2

 
176.6

Non-insurance companies' marketing costs

 
108.5

 
108.5

 

 
102.7

 
102.7

Share-based payments to directors and employees
89.1

 
13.4

 
102.5

 
78.4

 
11.2

 
89.6

Short-term and low value lease costs(3)
17.5

 
60.5

 
78.0

 

 

 

Loss on repurchase of long term debt (note 15)(2)

 
23.7

 
23.7

 

 
58.9

 
58.9

Restructuring costs
3.8

 
3.2

 
7.0

 
25.9

 
9.5

 
35.4

Operating lease costs(3)

 

 

 
93.5

 
159.6

 
253.1

Administrative expense and other
304.8

 
390.4

 
695.2

 
285.9

 
211.5

 
497.4

 
11,164.4

 
5,456.9

 
16,621.3

 
10,268.1

 
4,229.4

 
14,497.5

(1)
Total expense of the insurance and reinsurance companies is comprised of losses on claims, net and operating expenses as presented in the consolidated statement of earnings.
(2)
Other expenses as presented in the consolidated statement of earnings is comprised of cost of sales and operating expenses of the non-insurance companies, and loss on repurchase of long term debt of the holding company.
(3)
Reflects the adoption of IFRS 16 as described in note 3. Leases are presented in note 22.