Fee and Commission Income

12 Months Ended

Dec. 31, 2019

Fee and commission income [abstract]

Fee and Commission Income

29. Fee and commission income

Fee and commission income is disaggregated below by fee types that reflect the nature of the services offered across the Group, in accordance with IFRS 15. It includes a total for fees within the scope of IFRS 15. Refer to Note 41 for more detailed information about operating segments.

	2019		2018		2017
Linked to deposits		11,477,646		11,253,785		7,794,302
Linked to credit cards		3,791,572		5,613,274		6,177,446
Insurance agent fee		1,134,979		1,335,199		1,654,212
From foreign currency transactions		1,082,784		896,889		726,044
Linked to securities		122,348		240,046		216,771
From guarantees granted		2,003		4,767		2,523
TOTAL		17,611,332		19,343,960		16,571,298