EX-1.01 2 d933605dex101.htm EX-1.01 EX-1.01

Exhibit 1.01

A. O. Smith Corporation

Conflict Minerals Report

for the Year Ended December 31, 2014

This Report has been prepared by A. O. Smith Corporation (“A. O. Smith,” “we,” “us” or “our”) to comply with Rule 13p-1 under the Securities Exchange Act of 1934 (the “Rule”), which was adopted by the Securities and Exchange Commission (“SEC”) to implement reporting and disclosure requirements related to certain minerals. The Rule imposes reporting obligations on SEC registrants (a “Covered Company” or “Covered Companies”) who manufacture products containing certain minerals, including tin, tantalum, tungsten, and gold (“3TG” or “conflict minerals”). These reporting requirements apply to Covered Companies regardless of the geographic origin of the 3TG and regardless of whether or not sales of 3TG fund armed groups in the Democratic Republic of the Congo or an adjoining country (the “DRC” or “Covered Countries”).

This Rule requires a Covered Company to conduct a “Reasonable Country of Origin Inquiry” that is designed to determine whether any of the 3TG in its products either originated in Covered Countries or were from recycled or scrap sources and, under certain circumstances, whether due diligence is required on the source and chain of custody of the 3TG. Pursuant to the Rule, if, based upon a reasonable country of origin inquiry, a Covered Company has reason to believe that any of the 3TG in its supply chain may have originated in one of the Covered Countries, or if a Covered Company is unable to determine the country of origin of 3TG, then it must file a Conflict Minerals Report with the SEC describing the due diligence measures it has undertaken or will undertake regarding the source and chain of custody of the 3TG. Due to our limited ability to determine the origin and chain of custody of 3TG necessary to the functionality or production of our products as described herein, we are filing this Conflict Minerals Report.



A. O. Smith is a manufacturer of residential and commercial water heaters and boilers, as well as water treatment products for residential and light commercial applications, with manufacturing operations in the U.S., Canada, China, India, Mexico, the Netherlands and Turkey. Our compliance process covered the supply chain for all of our operations. Specifically, we conducted an analysis of each of our products to identify those containing 3TG. This included reviewing our products’ bill of materials and consulting with procurement and engineering personnel. We believe there are, at a minimum, miniscule amounts of 3TG in virtually all of our products, which is necessary for product functionality.

Our Conflict Minerals Policy

We have adopted a statement on conflict minerals, which is publicly available on our website at http://www.aosmith.com. Click on “Investors,” then “Governance” and “Conflict Minerals Statement” in the column on the lower portion of the webpage.

Our Supply Chain

The products we manufacture are complex, typically containing hundreds of parts from suppliers worldwide. We reviewed our supplier list for all manufacturing locations and eliminated service providers, equipment vendors, other non-manufacturing suppliers and redundant listings for our multiple plants. Excluding service and non-manufacturing suppliers, we identified approximately 800 direct suppliers of materials and components worldwide in 2014. This was a reduction of approximately 100 suppliers from the previous year, due to our efforts to consolidate suppliers and to better identify those suppliers functional to our products. In each case, there are multiple tiers between our suppliers and the 3TG smelter for a particular component, which makes it difficult for us to ascertain the ultimate source of 3TG in the products we manufacture. We must rely on our direct suppliers to work with their upstream suppliers to provide accurate information on the origin of the 3TG contained in the components and materials we purchase.

We surveyed all direct suppliers identified through this process. For consistency, we sent the same letter, translated as appropriate, to all identified suppliers globally, requesting that they provide us information regarding 3TG and smelters using the current template developed by the Electronic Industry Citizenship Coalition (“EICC”) and the Global e-Sustainability Initiative (“GeSI”), known as the EICC-GeSI Conflict Minerals Reporting Template (the “Template”). The EICC and GeSI are widely regarded as industry leaders in conflict minerals reporting. They jointly developed the Template to facilitate disclosure and communication of sourcing information regarding smelters and refiners that provide material to a manufacturer’s supply chain by providing a consistent framework for survey responses. The Template was updated in 2014 to provide more detailed information, and includes questions

regarding a direct supplier’s conflict-free policy, its due diligence process, information about its supply chain such as the names and locations of smelters and refiners, as well as the origin of 3TG used by those facilities. The Template also has foreign language capability for many of our worldwide locations. However, at present, the Template is not translated into Turkish. Accordingly, to facilitate our survey process, we translated the Template for use with our suppliers in Turkey.

Efforts to Determine Mine or Location of Origin

We have determined that requesting our suppliers to complete the Template and making follow-up inquiries represents our reasonable best opportunity to determine the countries and, in some cases, mines or locations of origin of 3TG in our supply chain. We reached this conclusion, in part, because of the EICC-GeSI Conflict-Free Smelter Program which operates in conjunction with the Template. This program is one of the industry leaders in the efforts to certify conflict-free smelters and provides a list of such smelters for manufacturers’ use. To ensure that we have access to the most up to date smelter information, A. O. Smith became a member of the Conflict Free Smelter Initiative (“CFSI”), which was created by the EICC-GeSI Conflict Free Smelter Program to develop tools and processes to improve conflict minerals due diligence. As outlined in the Organization for Economic Co-operation and Development (“OECD”) Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas (“OECD Guidance”), which is the internationally recognized standard on which our company’s system is based, we support CFSI as an industry initiative that audits smelters’ and refiners’ due diligence activities. The data on which we relied for certain statements in this Conflict Minerals Report was obtained through our membership in the CFSI, using the Reasonable Country of Origin Inquiry Report for member AOSW. In addition to our active participation in CFSI, we currently are a member of a key CFSI Committee, the Conflict Minerals Reporting Template Improvement Committee, which is dedicated to improving the Template format and information available from its use.

Smelters or Refiners and Country of Origin of 3TG

Of the direct suppliers who responded to our survey, the majority indicated that the information they provided in their responses was at a supplier company level or a divisional level relative to the supplier, rather than at a level directly relating to a part number that the supplier provides to us. We specifically directed suppliers to designate smelters on the Template form, and more than 900 smelters were identified. The CFSI’s certification efforts are on-going and we review each smelter against its list. Of these, 27 of our suppliers identified a smelter facility that is certified as Conflict-Free Smelter by the CFSI. Significantly, those smelters identified as being in Covered Countries have been CFSI conflict free. The CFSI’s smelter certification efforts are on-going, as is our review of the updated lists.




  A. Design of Our Compliance Program

Our conflict minerals compliance program has been designed to conform, in all material respects, with the OECD Guidance. The OECD Guidance is an internationally recognized due diligence framework. Our specific due diligence efforts are discussed below.


  B. Management Systems

(i) Conflict Mineral Statement

We have adopted a conflict minerals statement related to 3TG sourcing which we posted on our website.

(ii) Our Internal Team

A. O. Smith established a multi-functional conflict minerals team in 2012 to support our supply chain due diligence related to 3TG and it remains in place as part of our conflict minerals compliance efforts. Our North American conflict minerals team includes subject matter experts from relevant functions, including legal, finance, procurement and supply chain, trade compliance, engineering and information systems, who met bi-weekly. We also have similar teams in China, India, the Netherlands and Turkey.

Our conflict minerals team is responsible for implementing our overall conflict minerals compliance program, led by our Vice President-North American Supply Chain. Our corporate compliance committee and senior management are regularly briefed about the results of our compliance efforts, as is the Audit Committee of our Board of Directors.



As part of our compliance efforts, we have identified supplier personnel whose primary responsibility relates to conflict minerals. Specifically, such personnel gather and review supplier information related to use of conflict minerals; track supplier responses in a centralized database, and follow up, as needed, with unresponsive suppliers, and coordinate our compliance efforts with the conflict minerals team in each of the foreign countries outside North America where A. O. Smith has manufacturing operations. For consistency, one employee serves as the point of contact for all supplier and customer inquiries on 3TG, coordinating with the conflict minerals team, as necessary.

(iii) Training for Our Employees and Suppliers

We developed an internal training program to educate our employees who interface with suppliers and other external parties regarding A. O. Smith’s conflict minerals compliance efforts. For consistency, we have utilized the same training program with our employees worldwide, and translated it into local languages, as necessary. We felt this was important because these employees would be the first point of contact for our suppliers who had questions as to the Rule.

With respect to our suppliers, we recognized that most are not SEC registrants subject to the Rule, and therefore are not familiar with its requirements. To follow-up on the in-person training we provided to these suppliers last year, we made training available on our dedicated supplier web portal. On this website, we also posted our supplier letter, frequently asked questions and responses, and the Template. We grouped all conflict minerals-related documents in a single electronic site for the convenience of our suppliers. We intend to review our training programs regularly to ensure they are continuously aligned with current regulations, our initiatives, and the tools we use.

We also sent detailed communications to all of our direct suppliers of materials and components worldwide (excluding service and non-manufacturing suppliers), outlining our expectations concerning supply chain due diligence, and directing suppliers to utilize the Template to provide information. Specifically, we sent a letter to all of our global manufacturing suppliers, followed up with at least two letters and then we personally contacted each supplier that had not responded. We also made follow-up calls as necessary to these suppliers. We translated these communications into eight foreign languages and completed mailings to suppliers of our foreign manufacturing facilities, using a similar follow-up approach to ensure suppliers to our foreign manufacturing locations responded.


  C. Control Systems

As a manufacturer of water heaters, boilers and water treatment equipment, A. O. Smith is multiple layers removed from the actual mining of 3TG minerals. We are, however, engaged and actively cooperate with other manufacturers in industry-wide supply chain initiatives, particularly the CFSI which reviews smelters and certifies compliant smelters as being conflict-free. As noted, we play an active role in CFSI, both as a member of this organization and on one of its key committees. We are utilizing this program as part of our due diligence efforts.

Our internal controls include our Code of Conduct, called the A. O. Smith Guiding Principles, which specifically refers to the conflict minerals Rule and outlines expected behaviors for all our employees; our Supplier Quality Manual, which contains a regulatory compliance section on conflict minerals and enumerates our requirements from each supplier; our Supplier Expectations Manual; our supplier contracts, which typically contain language requiring suppliers cooperation with our conflict minerals reporting requirements, and our dedicated supplier web portal, on which we have posted our conflict minerals-related materials, including our training program, supplier communications and the Template.


  D. Grievance Mechanism

We have longstanding grievance mechanisms available to employees, suppliers and customers to report violations of our policies, including our conflict minerals policy. This includes the Integrity Helpline, which is referenced in our A. O. Smith Guiding Principles and is available on our corporate website, http://www.aosmith.com. Click on “Investors,” then “Governance” and then either our “Guiding Principles” or “A. O. Smith Integrity Helpline.”


  E. Records Maintenance

We have retained all relevant documentation we have received in connection with our Reasonable Country of Origin Inquiry and due diligence, in compliance with the A. O. Smith Records Management Policy.




Our Reasonable Country of Origin Inquiry entailed surveying all direct suppliers of materials and components worldwide, which is approximately 800 suppliers. This year, with few exceptions, we required suppliers to use the detailed EICC Template, which requires substantially more effort, but provides substantially more information, particularly on smelters. Despite the additional effort required, particularly on smelters, we again received responses from more than 80% of our worldwide suppliers, based on our total supplier spending. Most of these suppliers provided data at a supplier company level or divisional level relative to the supplier, rather than based on the part number that the supplier provides to us.

We rely on our direct suppliers to provide us with information about the source of 3TG contained in their materials or components. Our direct suppliers similarly rely upon information provided by their suppliers. We reviewed the supplier responses against criteria developed by our conflict minerals team to determine which required further investigation. The criteria included incomplete responses, inconsistencies within the data reported by suppliers, and responses inconsistent with the 3TG analysis of our engineers. In such instances, we have worked directly with the suppliers in an effort to secure revised responses.

None of our direct suppliers reported that their products contain 3TG originating from a smelter that supports armed groups in a Covered Country. Twenty seven of our suppliers identified a smelter facility that is certified as Conflict Free by the CFSI, a significant increase from three last year. The remainder of our direct suppliers either indicated that they did not source minerals from Covered Countries or that their parts and components are DRC conflict undeterminable, as defined in the Rule. Since it appears that a portion of our components are DRC conflict undeterminable, we are voluntarily reporting that our products are “DRC conflict undeterminable” for calendar year 2014.



We implemented the following steps to respond to potential risks we have identified in our supply chain:


    Our senior management, corporate compliance committee and the Audit Committee of our Board of Directors have been briefed on our compliance efforts on a regular basis.


    We adopted a statement on conflict minerals; stated our commitment to comply with conflict minerals Rules in the A. O. Smith Guiding Principles and enumerated our specific supplier expectations in our Supplier Quality Manual.


    We implemented a risk management plan that outlines our responses to any identified risks. As part of our risk management plan, we have contacted each direct supplier that we surveyed by letter, and followed up by telephone, email or other means.


    We required all suppliers to utilize the EICC Template with few exceptions, so we could better track supplier information, particularly with respect to smelters.


    We translated all supplier communications (letters and training materials) to appropriate languages for use by our foreign operations and to facilitate their education of foreign suppliers on the Rule’s requirements and our expectations.


    We made conflict minerals compliance training available on our supplier web portal at no cost, utilizing the conflict mineral training program we prepared, to ensure they understood the Rule’s requirements and responded appropriately to our requests. We also made our employees available to answer suppliers’ questions.


    We implemented a system to attempt to provide the conflict minerals information and the Template to every new supplier and to each existing supplier when a component is modified.


    We incorporated 3TG provisions in our standard contracts.


    We joined the CFSI to afford us access to the latest information and input on conflict mineral matters and, to evidence our commitment, one of our employees became an active participant in a CFSI key committee. We also actively participate in the CFSI annual conference with other major manufacturers.


    In our 2014 review, we found no instance where it was necessary to implement risk mitigation efforts, temporarily suspend trade or disengage with a supplier. We engage in regular on-going risk assessment through our annual conflict minerals survey of suppliers.




We do not have a direct relationship with 3TG smelters and refiners and do not perform or direct such audits of these entities within our supply chain. We support smelter audits through our active participation in the CFSI. We have not conducted an independent private sector audit of this Report, and none is required at this time under the Rules.



This conflict minerals report is being filed with the SEC as an exhibit to our specialized disclosure report on Form SD. Following its filing with the SEC, it will be available on our website at http://www.aosmith.com. Click on “Investors,” then “Governance” and “Conflict Minerals Report” in the column on the lower portion of the webpage.



We continue to develop methods, implement tools and adopt procedures that are designed to be both auditable and conform to the OECD Guidance in all material respects. In the next compliance period, we intend to make a good faith effort to further improve our conflict minerals program and further mitigate any risk that the necessary 3TG in our products could benefit armed groups in a Covered Country by taking the following steps:


    Encourage suppliers to provide us with names of smelters and refiners, utilizing the EICC Template.


    Continue our active member role in the CFSI and support its efforts to certify conflict free smelters.


    Continue our efforts to partner with trade and manufacturer organizations to encourage suppliers to implement responsible sourcing practices with a “conflict free” supply chain.


    Continue to engage with suppliers and direct them to training resources as part of our efforts to increase the response rate and improve the content of the supplier survey responses.


    Expand access to our supplier web portal, particularly on an international level.


    Engage any of our suppliers found to be providing us with 3TG from sources that support armed groups in the Covered Countries to establish an alternative source that does not support armed groups.


    Work with the OECD, CFSI, our trade associations and other groups to define and improve reporting practices and encourage responsible sourcing of 3TG in accordance with the OECD Guidance.



After completing a Reasonable Country of Origin Inquiry and exercising due diligence as described in this Conflict Minerals Report, A. O. Smith has determined in good faith that our products are “DRC conflict undeterminable,” as defined in the Rule for calendar year 2014.

Caution Concerning Forward-Looking Statements

Certain statements in this report may be “forward-looking” within the meaning of the Private Securities Litigation Reform Act of 1995. Words such as “expects,” “intends,” “plans,” “projects,” “believes,” and “estimates,” “targets,” “anticipates,” and similar expressions are used to identify these forward-looking statements. These forward-looking statements are subject to risks and uncertainties that could cause our expectations and assumptions to not be accurate. Important factors that could cause actual results to differ materially from these expectations include, among other things, the following: the challenges associated with understanding our entire supply chain to reach the source of conflict minerals; changes in law, regulations and the implementation of such laws and regulations concerning conflict minerals; and evolving practices that may influence our future actions.

Forward-looking statements included in this filing are made only as of the date of this filing, and the company is under no obligation to update these statements to reflect subsequent events or circumstances. All subsequent written and oral forward-looking statements attributed to the company, or persons acting on its behalf, are qualified entirely by these cautionary statements.