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Significant Accounting Policies (Policies)
12 Months Ended
Dec. 31, 2019
Accounting Policies [Abstract]  
Basis of Accounting, Policy [Policy Text Block]
(a) Basis of presentation
 
These consolidated financial statements include the accounts of the Company and its subsidiaries. All significant intercompany balances and transactions have been eliminated on consolidation.
Use of Estimates, Policy [Policy Text Block]
(b) Use of estimates
 
The preparation of the consolidated financial statements in accordance with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. On an on-going basis, management evaluates its estimates, including those related to amounts recognized for carrying values of revenues, bad debts, inventory obsolescence which requires estimates of sales forecasts and other marketplace considerations, internal use software which requires estimates of whether the costs incurred meet the criteria for capitalization based on the stage of the projects, goodwill and intangible assets which require estimates of future cash flows and discount rates, lease liability which requires estimates of incremental borrowing rate and the expectation of exercising lease renewal periods, income taxes, contingencies and litigation, and estimates of credit spreads for determination of the fair value of derivative instruments. Management bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances at the time they are made. Under different assumptions or conditions, the actual results will differ, potentially materially, from those previously estimated. Many of the conditions impacting these assumptions and estimates are outside of the Company’s control.
Cash and Cash Equivalents, Policy [Policy Text Block]
(c) Cash and cash equivalents
 
All highly liquid investments, with an original term to maturity of
three
months or less are classified as cash and cash equivalents. Cash and cash equivalents are stated at cost which approximates market value.
Inventory, Policy [Policy Text Block]
(d) Inventory
 
Inventory primarily consists of mobile devices, mobile sim cards and related accessories, and Internet optical network terminals and are stated at the lower of cost or net realizable value. Cost is determined based on actual cost of the mobile device, accessory shipped or optical network terminals.
 
The net realizable value of inventory is analyzed on a regular basis. This analysis includes assessing obsolescence, sales forecasts, product life cycle, marketplace and other considerations. If assessments regarding the above factors adversely change, we
may
be required to write down the value of inventory.
Property, Plant and Equipment, Policy [Policy Text Block]
 
(e) Property and equipment
 
Property and equipment are stated at cost, net of accumulated depreciation. Depreciation is provided on a straight-line basis so as to depreciate the cost of depreciable assets over their estimated useful lives at the following rates:
 
 
Rate
 
Asset
 
 
 
 
 
 
Computer equipment
 
 
30%
 
 
 
Computer software
33
1/3
 
-
 
100%
 
Furniture and equipment
 
 
20%
 
 
 
Vehicles and tools
 
 
20%
 
 
 
Fiber network (years)
 
 
15
 
 
 
Customer equipment and installations (years)
 
 
3
 
 
 
Leasehold improvements
Over term of lease
 
Assets under construction
 
 
N/A
 
 
 
Capitalized internal use software (years)
3
-
7
 
 
The Company reviews the carrying values of its property and equipment for potential impairment whenever events or changes in circumstances indicate that the carrying amount of an asset
may
not
be recoverable. If the estimated undiscounted future cash flows expected to result from the use of the group of assets and their eventual disposition is less than their carrying amount, they are considered to be impaired. The amount of the impairment loss recognized is measured as the amount by which the carrying value of the asset exceeds the fair value of the asset, with fair value being determined based upon discounted cash flows or appraised values, depending on the nature of the assets.
 
Additions to the fiber network are recorded at cost, including all material, labor, vehicle and installation and construction costs and certain indirect costs associated with the construction of cable transmission and distribution facilities. While the Company’s capitalization is based on specific activities, once capitalized, costs are tracked by fixed asset category at the fiber network level and
not
on a specific asset basis. For assets that are retired, the estimated historical cost and related accumulated depreciation is removed.
 
Additions to land are recorded at cost, and include any direct costs associated with the purchase, as well as any direct costs incurred to bring it to the condition necessary for its intended use, such as legal fees associated with the acquisition and the cost of permanent improvements. Land is
not
depreciated.
 
We capitalize costs for software to be used internally when we enter the application development stage. This occurs when we complete the preliminary project stage, management authorizes and commits to funding the project, and it is feasible that the project will be completed and the software will perform the intended function. We cease to capitalize costs related to a software project when it enters the post implementation and operation stage.
 
Costs capitalized during the application development stage consist of payroll and related costs for employees who are directly associated with, and who devote time directly to, a project to develop software for internal use. We do
not
capitalize any general and administrative or overhead costs or costs incurred during the application development stage related to training or data conversion costs. Costs related to upgrades and enhancements to internal-use software, if those upgrades and enhancements result in additional functionality, are capitalized. If upgrades and enhancements do
not
result in additional functionality, those costs are expensed as incurred.
 
The capitalized software development costs are generally to be amortized using the straight-line method over a
3
to
7
-year period. In determining and reassessing the estimated useful life over which the cost incurred for the software should be amortized, we consider the effects of obsolescence, technology, competition and other economic factors.
Derivatives, Policy [Policy Text Block]
(f) Derivative Financial Instruments
 
The Company uses derivative financial instruments to manage foreign currency exchange risk. The Company accounts for these instruments in accordance with Financial Accounting Standards Board ("FASB") Accounting Standards Codification ("ASC") Topic
815,
“Derivatives and Hedging” ("Topic
815"
), which requires that every derivative instrument be recorded on the balance sheet as either an asset or liability measured at its fair value as of the reporting date. Topic
815
also requires that changes in our derivative financial instruments’ fair values be recognized in earnings, unless specific hedge accounting and documentation criteria are met (i.e. the instruments are accounted for as hedges). The Company recorded the effective portions of the gain or loss on derivative financial instruments that were designated as cash flow hedges in accumulated other comprehensive income in our accompanying Consolidated Balance Sheets. 
 
For certain contracts, the Company has
not
complied with the documentation standards required for its forward foreign exchange contracts to be accounted for as hedges and has, therefore, accounted for such forward foreign exchange contracts at their fair values with the changes in fair value recorded in net income.
 
The fair value of the forward exchange contracts is determined using an estimated credit adjusted mark-to-market valuation which takes into consideration the Company's and the counterparty's credit risk. The valuation technique used to measure the fair values of the derivative instruments is a discounted cash flow technique, with all significant inputs derived from or corroborated by observable market data, as
no
quoted market prices exist for the derivative instruments. The discounted cash flow techniques use observable market inputs, such as foreign currency spot and forward rates.
Goodwill and Intangible Assets, Goodwill, Policy [Policy Text Block]
(g) Goodwill and Other Intangible assets
 
Goodwill
 
Goodwill represents the excess of purchase price over the fair values assigned to the net assets acquired in business combinations. The Company does
not
amortize goodwill. Impairment testing for goodwill is performed annually in the
fourth
quarter of each year or more frequently if impairment indicators are present. Impairment testing is performed at the operating segment level. The Company has determined that it has
two
operating segments, Domain Services and Network Access services.
 
The Company performs a qualitative assessment to determine whether there are events or circumstances which would lead to a determination that it is more likely than
not
that goodwill has been impaired. If, after this qualitative assessment, the Company determines that it is
not
more likely than
not
that goodwill has been impaired, then
no
further quantitative testing is necessary. In performance of the qualitative test, an evaluation is made of the impact of various factors to the expected future cash flows attributable to its operating segments and to the assumed discount rate which would be used to present value those cash flows. Consideration is given to factors such as, macro-economic and industry and market conditions including the capital markets and the competitive environment amongst others. In the event that the qualitative tests indicate that there
may
be impairment, quantitative impairment testing is required.
 
If required to perform the quantitative test, the Company uses a discounted cash flow or income approach in which future expected cash flows at the operating segment level are converted to present value using factors that consider the timing and risk of the future cash flows. The estimate of cash flows used is prepared on an unleveraged debt-free basis. The discount rate reflects a market-derived weighted average cost of capital. The Company believes that this approach is appropriate because it provides a fair value estimate based upon the Company’s expected long-term operating and cash flow performance for its operating segment. The projections are based upon the Company’s best estimates of projected economic and market conditions over the related period including growth rates, estimates of future expected changes in operating margins and cash expenditures.
 
Other significant estimates and assumptions include terminal value growth rates, terminal value margin rates, future capital expenditures and changes in future working capital. If assumptions and estimates used to allocate the purchase price or used to assess impairment prove to be inaccurate, future asset impairment charges could be required.
 
Intangibles Assets
Not
Subject to Amortization
 
Intangible assets
not
subject to amortization consist of surname domain names and direct navigation domain names. While the domain names are renewed annually, through payment of a renewal fee to the applicable registry, the Company has the exclusive right to renew these names at its option. Renewals occur routinely and at a nominal cost. Moreover, the Company has determined that there are currently
no
legal, regulatory, contractual, economic or other factors that limit the useful life of these domain names on an aggregate basis and accordingly treat the portfolio of domain names as indefinite life intangible assets. The Company re-evaluates the useful life determination for domain names in the portfolio each year to determine whether events and circumstances continue to support an indefinite useful life.
 
The Company reviews individual domain names in the portfolio for potential impairment throughout the fiscal year in determining whether a particular name should be renewed. Impairment is recognized for names that are
not
renewed.
 
Intangible Assets Subject to Amortization
 
Intangible assets subject to amortization, consist of brand, customer relationships, technology and network rights and are amortized on a straight-line basis over their estimated useful lives as follows:
 
 
(in years)
 
 
 
 
Technology
 
2
 
 
 
 
 
Brand
 
7
 
 
 
 
 
Customer relationships
3
-
7
 
 
 
 
Network rights
 
15
 
 
The Company continually evaluates whether events or circumstances have occurred that indicate the remaining estimated useful lives of its intangible assets subject to amortization
may
warrant revision or that the remaining balance of such assets
may
not
be recoverable. The Company uses an estimate of the related undiscounted cash flows over the remaining life of the asset in measuring whether the asset is recoverable.
Revenue [Policy Text Block]
(h) Revenue recognition
 
See “Note
10
– Revenue” for a description of the Company’s Revenue recognition policy and a further description of the principal activities – separated by reportable segments – from which the Company generates its revenue.
Revenue from Contract with Customer [Policy Text Block]
(i) Deferred revenue
 
Deferred revenue primarily relates to the unearned portion of revenues received in advance related to the unexpired term of registration fees from domain name registrations and other domain related Internet services, on both a wholesale and retail basis, net of external commissions.
Insurance, Long-Duration Contract [Policy Text Block]
(j) Contract Costs
 
See “Note
11
– Costs to obtain and fulfill a contract” for a description of the Company’s Contract Cost recognition policy.
Lessee, Leases [Policy Text Block]
(k) Leases
 
See note
2
(v) for the Company’s adoption of ASC
842
on
January 1, 2019.
 
Under ASC
842,
we determine if an arrangement is a lease at inception. Our lease agreements generally contain lease and non-lease components. Payments under our lease arrangements are primarily fixed. Non-lease components primarily include payments for maintenance and utilities. We combine fixed payments for non-lease components with lease payments and account for them together as a single lease component which increases the amount of our lease assets and liabilities.
 
Certain lease agreements contain variable payments, which are expensed as incurred and
not
included in the lease assets and liabilities. These amounts include payments affected by payments contingent the number of Ting internet subscribers connected to a leased fiber network, and payments for maintenance and utilities.
 
We have elected to consider leases with a term of
12
months or less as short-term, and as such have
not
been recognized on the balance sheet. We recognize lease expense for short-term leases on a straight-line basis over the lease term.
 
Lease assets and liabilities are recognized at the present value of the future lease payments at the lease commencement date. The interest rate used to determine the present value of the future lease payments is our incremental borrowing rate, because the interest rate implicit in our leases is
not
readily determinable. Our incremental borrowing rate is estimated to approximate the interest rate on a collateralized basis with similar terms and payments, and in economic environments where the leased asset is located. Our lease terms include periods under options to extend or terminate the lease when it is reasonably certain that we will exercise that option. We generally use the base, non-cancelable, lease term when determining the lease assets and liabilities. Lease assets also include any prepaid lease payments.
 
Operating lease assets and liabilities are included on our Consolidated Balance Sheet beginning
January 1, 2019. 
 
Operating lease expense is recognized on a straight-line basis over the lease term.
Accreditation Fees Payable [Policy Text Block]
(l) Accreditation fees payable
 
In accordance with ICANN rules, the Company has elected to pay ICANN fees incurred on the registration of Generic Top-Level Domains on an annual basis. Accordingly, accreditation fees that relate to registrations completed prior to ICANN rendering a bill are accrued and reflected as accreditation fees payable.
Prepaid Domain Name Registry Fees [Policy Text Block]
(m) Prepaid domain name registry fees
 
Prepaid domain name registry and other Internet services fees represent amounts paid to registries, and country code domain name operators for updating and maintaining the registries, as well as to suppliers of other Internet services. Domain name registry and other Internet services fees are recognized on a straight-line basis over the life of the contracted registration term.
Foreign Currency Transactions and Translations Policy [Policy Text Block]
(n) Translation of foreign currency transactions
 
The Company’s functional currency is the United States dollar. Monetary assets and liabilities of the Company and of its wholly owned subsidiaries that are denominated in foreign currencies are translated into United States dollars at the exchange rates prevailing at the balance sheet dates. Non-monetary assets and liabilities are translated at the historical exchange rates. Transactions included in operations are translated at the rate at the date of the transactions.
Income Tax, Policy [Policy Text Block]
(o) Income taxes
 
Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss carry forwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in net income in the year that includes the enactment date. A valuation allowance is recorded if it is
not
“more likely than
not”
that some portion of or all of a deferred tax asset will be realized.
 
The Company recognizes the impact of an uncertain income tax position at the largest amount that is more-likely-than-
not
to be sustained upon audit by the relevant taxing authority and includes consideration of interest and penalties. An uncertain income tax position will
not
be recognized if it has less than a
50%
likelihood of being sustained. The liability for unrecognized tax benefits is classified as non-current unless the liability is expected to be settled in cash within
12
 months of the reporting date.
Compensation Related Costs, Policy [Policy Text Block]
(p) Stock-based compensation
 
Stock-based compensation expense recognized during the period is based on the value of the portion of stock-based payment awards that is ultimately expected to vest, reduced for estimated forfeitures.
Earnings Per Share, Policy [Policy Text Block]
(q) Earnings per common share
 
Basic earnings per common share has been calculated on the basis of net income for the year divided by the weighted average number of common shares outstanding during each year. Diluted earnings per share gives effect to all dilutive potential common shares outstanding at the end of the year assuming that they had been issued, converted or exercised at the later of the beginning of the year or their date of issuance. In computing diluted earnings per share, the treasury stock method is used to determine the number of shares assumed to be purchased from the conversion of common share equivalents or the proceeds of the exercise of options.
Concentration Risk, Credit Risk, Policy [Policy Text Block]
(r) Concentration of credit risk
 
Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash equivalents, accounts receivable and forward foreign exchange contracts. Cash equivalents consist of deposits with major commercial banks, the maturities of which are
three
months or less from the date of purchase. With respect to accounts receivable, the Company performs periodic credit evaluations of the financial condition of its customers and typically does
not
require collateral from them. The counterparty to any forward foreign exchange contracts is a major commercial bank which management believes does
not
represent a significant credit risk. Management assesses the need for allowances for potential credit losses by considering the credit risk of specific customers, historical trends and other information.
Fair Value Measurement, Policy [Policy Text Block]
(s) Fair value measurement
 
Fair value of financial assets and liabilities is defined as an exit price, representing the amount that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants. The
three
-tier hierarchy for inputs used in measuring fair value, which prioritizes the inputs used in the methodologies of measuring fair value for assets and liabilities, is as follows:
 
Level
1—Quoted
prices in active markets for identical assets or liabilities
Level
2—Observable
inputs other than quoted prices in active markets for identical assets and liabilities
Level
3—No
observable pricing inputs in the market
 
Financial assets and financial liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurements. Our assessment of the significance of a particular input to the fair value measurements requires judgment, and
may
affect the valuation of the assets and liabilities being measured and their placement within the fair value hierarchy.
 
The fair value of cash and cash equivalents, accounts receivable, accounts payable, accreditation fees payable, customer deposits and accrued liabilities (level
2
measurements) approximate their carrying values due to the relatively short periods to maturity of the instruments.
  
The fair value of the derivative financial instruments is determined using an estimated credit-adjusted mark-to-market valuation (a level
2
measurement) which takes into consideration the Company and the counterparty credit risk.
Investment, Policy [Policy Text Block]
(t) Investments
 
The Company accounts for investment in entities over which it has the ability to exert significant influence, but does
not
control and is
not
the primary beneficiary of, using the equity method of accounting. The Company includes the proportionate share of earnings (loss) of the equity method investees in Other Income in the Consolidated Statements of Comprehensive Income. The proportional shares of affiliate earnings or losses accounted for under the equity method of accounting were
not
material for all periods presented.
Segment Reporting, Policy [Policy Text Block]
(u) Segment reporting
 
The Company operates in
two
operating segments, Domain Services and Network Access Services.
 
The Company’s Domain Services revenues are attributed to the country in which the contract originates. Revenues from domain names issued under the OpenSRS brand from the Ontario, Canada location are attributed to Canada because it is impracticable to determine the country of the customer. Revenues from domain names issued under the eNom brand from the Washington state location are attributable to the United States because it is impracticable to determine the country of the customer. The Company’s Network Access Services which consist primarily of mobile telephony services, and the provisioning of high speed Internet access and consulting services, are generated primarily through its business operations in the United States.
 
The Company’s assets are primarily located in Canada, the United States and Europe.
New Accounting Pronouncements, Policy [Policy Text Block]
(v)     Recent Accounting Pronouncements
 
Recent Accounting Pronouncements Adopted
 
ASU 
2016
-
02:
 Adoption of Leases (Topic 
842
)
 
The Company adopted ASU
No.
2016
-
02,
 
Leases
 (Topic
842
) (“ASU
2016
-
02”
) as of
January 1, 2019.
 
The Company has elected to apply ASU
2016
-
02
using the modified retrospective approach with the transition relief provided by ASC
2018
-
11,
which allows the Company to use
January 1, 2019
as the date of initial application. As a result, all comparative periods have
not
been restated and continue to be reported under Topic
840.
 
The Company elected the practical expedient to use hindsight when considering the likelihood that lessee options to extend or terminate a lease or purchase the underlying asset will be exercised, and in assessing the impairment of right-of-use assets.
 
The Company elected the practical expedient to separate non-lease components from the associated lease components for its existing datacenter, corporate offices and fiber-optic cable leases at transition.
 
As a result of adopting ASU
2016
-
02,
the most significant effects were the recognition of a right-of-use (“ROU”) asset and lease liability related to operating leases of approximately
$8.8
million and approximately
$8.3
million, respectively at
January 1, 2019.
The difference between the ROU asset and lease liability of
$0.5
million was due to the net reclassification of previously deferred rent and prepaid expenses of approximately
$0.1
million and approximately
$0.6
million, respectively to the ROU asset. There was
no
impact on opening retained earnings on adoption. The adoption of ASU
2016
-
02
did
not
have a significant impact on our consolidated statements of comprehensive income or our consolidated statements of cash flows.
 
ASU
2014
-
09:
Adoption of Revenue from Contracts with Customers (Topic
606
)
 
On
January 
1,
2018,
the Company adopted ASU
2014
-
09
using the modified retrospective method by recognizing the cumulative effect of initially applying ASU
2014
-
09
as an adjustment to the opening balance of equity as at
January 1, 2018.
The results for reporting periods beginning after
January 
1,
2018
 are presented under ASU
2014
-
09,
while prior period amounts are
not
adjusted and continue to be reported in accordance with our historic accounting policy, under Accounting Standards Codification (“ASC”) Topic
605,
Revenue Recognition (ASC Topic
605
).  The adoption of ASU
2014
-
09
did
not
affect the Company’s cash flows from operating, investing, or financing activities. Furthermore, the impact on timing of revenue recognition was
not
material as the treatment of revenue for services rendered over time is consistent under ASU
2014
-
09
and ASC Topic
605.
The details of the significant changes and quantitative impact of the changes are set out below. For a more comprehensive description of how the Company recognizes revenue under the new revenue standard in accordance with its performance obligations, see Note
10
– Revenue for more information.
 
The Company previously recognized commission fees related to Ting Mobile, Ting Internet, eNom domain registration and eNom domain related value-added service contracts as selling expenses when they were incurred. Under ASU
2014
-
09,
when these commission fees are deemed incremental and are expected to be recovered, the Company capitalizes as an asset such commission fees as costs of obtaining a contract. These commission fees are amortized into income consistently with the pattern of transfer of the good or service to which the asset relates. The amortization of deferred costs of acquisition are amortized into Sales and marketing expense. The estimation of the amortization period for the costs to obtain a contract requires judgement.
 
Under ASU
2014
-
09,
the Company has applied the following practical expedients: 
 
a)
When the amortization period for costs incurred to obtain a contract with a customer is less than
one
year, the Company has elected to apply a practical expedient to expense the costs as incurred; and
 
b)
For mobile and internet access services, where the performance obligation is part of contracts that have an original expected duration of
one
year or less (typically
one
month), the Company has elected to apply a practical expedient to
not
disclose revenues expected to be recognized in the future related performance obligations that are unsatisfied (or partially unsatisfied).
 
On
January 1, 2018
as a result of adopting ASU
2014
-
09,
the Company recorded a contract cost asset of
$1.4
million with a corresponding increase to opening retained earnings and deferred tax liability of
$1.1
million and
$0.3
million, respectively, due to the deferral of costs of obtaining contracts.
 
ASU 
2017
-
12
:
 Derivatives and Hedging (Topic 
815
)
 
In
August 2017,
the Financial Accounting Standards Board (“FASB”) issued ASU
No.
2017
-
12,
 
Derivatives and Hedging (Topic 
815
): Targeted Improvements to Accounting for Hedging Activities 
("ASU
2017
-
12”
), which better aligns an entity’s risk management activities and financial reporting for hedging relationship through changes to both the designation and measurement guidance for qualifying hedging relationships and presentation of hedge results. The new standard expands and refines hedge accounting for both nonfinancial and financial risk components and aligns the recognition and presentation of the effects of the hedging instrument and hedged item in the financial statements. The Company adopted the targeted improvements to ASU
2017
-
12
on
January 1, 2019
using a modified retrospective approach to existing hedging relationships. The new guidance did
not
have a material impact on our consolidated financial statements.
 
Recent Accounting Pronouncements
Not
Yet Adopted
 
In
August 2018,
the FASB issued ASU
No.
2018
-
15,
 
Intangibles—Goodwill and Other—Internal-Use Software
 (Subtopic
350
-
40
): Customer’s Accounting for Fees Paid in a Cloud Computing Arrangement (“ASU
2018
-
15”
). ASU
2018
-
15
helps entities evaluate the accounting for fees paid by a customer in a cloud computing arrangement (hosting arrangement) by providing guidance on accounting for implementation costs when the cloud computing arrangement does
not
include a license and is accounted for as a service contract. The amendments in ASU
2018
-
15
require an entity (customer) in a hosting arrangement to assess which implementation costs to capitalize vs expense as it relates to a service contract.  The amendments also require the entity (customer) to expense the capitalized implementation costs of a hosting arrangement that is a service contract over the term of the hosting arrangement. ASU
2018
-
15
will be effective for the Company for fiscal years beginning after
December 15, 2019,
and interim periods within those fiscal years. The Company does
not
believe there will be a material impact as a result of adopting this standard.