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Liability for Unpaid Claims and Claim Adjustment Expenses
12 Months Ended
Dec. 31, 2019
Insurance [Abstract]  
Liability for Unpaid Claims and Claim Adjustment Expenses
The liability for unpaid claims and claim adjustment expenses (“claims”) for health and property and casualty insurance is included in “Policy and contract claims” in the consolidated statements of financial position and is the amount estimated for incurred but not reported (“IBNR”) claims and claims that have been reported but not settled. The liability for unpaid claims is estimated based upon American National’s historical experience and actuarial assumptions that consider the effects of current developments, anticipated trends and risk management programs, less anticipated salvage and subrogation. The effects of the changes are included in the consolidated results of operations in the period in which the changes occur. The time value of money is not taken into account for the purposes of calculating the liability for unpaid claims. There have been no significant changes in methodologies or assumptions used to calculate the liability for unpaid claims and claim adjustment expenses.
Information regarding the liability for unpaid claims is shown below (in thousands):
 
 
Years ended December 31,
 
 
2019
 
2018
 
2017
Unpaid claims balance, beginning
 
$
1,305,225

 
$
1,218,652

 
$
1,156,681

Less reinsurance recoverables
 
254,466

 
241,301

 
219,832

Net beginning balance
 
1,050,759

 
977,351

 
936,849

Incurred related to
 
 
 
 
 
 
Current
 
1,207,796

 
1,193,216

 
1,107,381

Prior years
 
(57,979
)
 
(19,852
)
 
(75,632
)
Total incurred claims
 
1,149,817

 
1,173,364

 
1,031,749

Paid claims related to
 
 
 
 
 
 
Current
 
688,544

 
688,493

 
653,136

Prior years
 
435,642

 
411,463

 
338,111

Total paid claims
 
1,124,186

 
1,099,956

 
991,247

Net balance
 
1,076,390

 
1,050,759

 
977,351

Plus reinsurance recoverables
 
246,447

 
254,466

 
241,301

Unpaid claims balance, ending
 
$
1,322,837

 
$
1,305,225

 
$
1,218,652


The net and gross reserve calculations have shown favorable development as a result of favorable loss emergence compared to what was implied by the loss development patterns used in the original estimation of losses in prior years. Estimates for ultimate incurred claims attributable to insured events of prior years decreased by approximately $57,979,000, $19,852,000, $75,632,000 in 2019, 2018, and 2017, respectively. The favorable development in 2019 was a reflection of lower-than-anticipated losses in the workers compensation, business owner and commercial package policy, agribusiness, and private passenger automobile lines of business. The decrease during 2018 and 2017 reflects lower-than-anticipated losses in other commercial and automobile lines of business respectively as well as workers compensation and business owner and commercial package policy lines of business.
For short-duration health insurance claims, the total of IBNR plus expected development on reported claims included in the liability for unpaid claims and claim adjustment expenses at December 31, 2019 was $21,379,000.

The reconciliation of the net incurred and paid claims development tables to the liability for claims and claim adjustment expenses in the consolidated statement of financial position is as follows (in thousands):
 
December 31, 2019
Net outstanding liabilities
 
Auto Liability
$
466,481

         Non-Auto Liability
266,892

Commercial Multi-Peril
94,515

Homeowners
79,903

Short Tail Property
33,097

Credit Property and Casualty
21,089

Credit Life
1,192

Health
25,860

Credit Health
5,126

Other
1,831

Liabilities for unpaid claims and claim adjustment expenses, net of reinsurance
995,986

Reinsurance recoverable on unpaid claims
 
Auto Liability
11,979

         Non-Auto Liability
44,709

Commercial Multi-Peril
2,326

Homeowners
2,512

Short Tail Property
3,907

Credit Property and Casualty
14,110

Credit Life
768

Health
157,714

Credit Health
2,113

Other
6,943

Total reinsurance recoverable on unpaid claims
247,081

Insurance lines other than short-duration
191,123

Unallocated claim adjustment expenses
55,789

 
246,912

Total gross liability for unpaid claims and claim adjustment expense
$
1,489,979


Property and Casualty Reserving Methodology—The following methods are utilized:
Initial Expected Loss Ratio—This method calculates an estimate of ultimate losses by applying an estimated loss ratio to actual earned premium for each calendar/accident year.
Bornhuetter-Ferguson—This method uses an assumed initial expected loss ratio method as a starting point and blends in the loss ratio implied by the claims experience to date by using loss development patterns based on our historical experience.
Loss or Expense Development (Chain Ladder)—This method uses actual loss or defense and cost containment expense data and the historical development profiles on older accident periods to project more recent, less developed periods to their ultimate total.
Ratio of Paid Defense and Cost Containment Expense to Paid Loss Development—This method uses the ratio of paid defense and cost containment expense to paid loss data and the historical development profiles on older accident periods to project more recent, less developed periods to their ultimate total. In this method, an ultimate ratio of paid defense and cost containment expense to paid loss is selected for each accident period. The selected paid defense and cost containment expense to paid loss ratio is then applied to the selected ultimate loss for each accident period to estimate the ultimate defense and cost containment expense. Paid defense and cost containment expense is then subtracted from the ultimate defense and cost containment expense to calculate the unpaid defense and cost containment expense for that accident period.
Calendar Year Paid Adjusting and Other Expense to Paid Loss—This method uses a selected prior calendar years’ paid expense to paid loss ratio to project ultimate loss adjustment expenses for adjusting and other expense. A percentage of the selected ratio is applied to the case reserves (depending on the line of insurance) and 100% to the indicated IBNR reserves. These ratios assume that a percentage of the expense is incurred when a claim is opened and the remaining percentage is paid throughout the claim’s life.
Pegged Frequency and Severity—Uses actual claims count data and emergence patterns of older accident periods to project the ultimate number of reported claims for a given accident year. A similar process projects the ultimate average severity per claim so that the product of the two projections results in a projection of ultimate loss for a given accident year.
For most credit property and casualty products, IBNR liability is calculated as a percentage of pro rata unearned premium, with the specific percentage for a given product line determined by a completion factor method. For a large subset of GAP waiver and collateral protection insurance business, IBNR liability is the average monthly paid loss over the preceding 12 months.
The expected development on reported claims is the sum of a pay-to-current reserve and a future reserve. The pay-to-current reserve is calculated for each open claim having a monthly indemnity and contains the monies required to pay the open claim from the last payment date to the current valuation date. The future reserve is calculated by assigning to each open claim a fixed reserve amount based on the historical average severity. For debt cancellation products and involuntary unemployment insurance, this reserve is calculated using published valuation tables.
Cumulative claim frequency information is calculated on a per claim basis. Claims that do not result in a liability are not considered in the determination of unpaid liabilities.
For any given line of business, none of these methods are relied on exclusively. With minor exception, we will typically run all of these methods for most lines. While we may not ultimately utilize a given method for a given line, we will review as a check for reasonableness of our selected result.
The following contains information about incurred and paid claims development as of December 31, 2019, net of reinsurance, as well as cumulative claim frequency and the total of IBNR liabilities plus expected development on reported claims included within the net incurred claims amounts. The information about incurred and paid claims development for the years ended December 31, 2010 to 2018 is presented as supplementary information.
Auto Liability—Consists of personal and commercial auto. Claims and claim adjustment expenses are shown below (in thousands):
 
 
 
 
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
 
As of December 31, 2019
 
 
 
 
For the Years Ended December 31,
 
IBNR Plus 
Expected
Development
 
Cumulative  Number of
Reported Claims
Accident Year
 
2010*
 
2011*
 
2012*
 
2013*
 
2014*
 
2015*
 
2016*
 
2017*
 
2018*
 
2019
 
2010
 
$
288,166

 
$
270,935

 
$
266,223

 
$
265,949

 
$
264,104

 
$
263,040

 
$
261,930

 
$
261,092

 
$
261,207

 
$
261,042

 
$
24

 
47,101

2011
 
 
 
263,411

 
250,659

 
248,865

 
244,519

 
244,436

 
242,619

 
241,711

 
240,997

 
240,650

 
109

 
47,074

2012
 
 
 
 
 
251,593

 
242,255

 
231,312

 
228,013

 
229,426

 
228,559

 
228,864

 
228,486

 
178

 
44,686

2013
 
 
 
 
 
 
 
242,364

 
236,432

 
233,068

 
231,301

 
228,285

 
226,608

 
227,234

 
448

 
38,841

2014
 
 
 
 
 
 
 
 
 
232,146

 
223,386

 
217,819

 
215,419

 
214,870

 
214,557

 
1,049

 
35,986

2015
 
 
 
 
 
 
 
 
 
 
 
237,578

 
240,697

 
239,421

 
245,775

 
244,798

 
2,614

 
36,066

2016
 
 
 
 
 
 
 
 
 
 
 
 
 
259,177

 
256,080

 
261,400

 
259,128

 
6,330

 
37,050

2017
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
269,803

 
280,012

 
275,850

 
17,886

 
38,417

2018
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
314,467

 
299,512

 
44,542

 
37,354

2019
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
330,988

 
95,556

 
33,442

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total

 
$
2,582,245

 
 
 
 
 
 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
 
 
For the Years Ended December 31,
Accident Year
 
2010*
 
2011*
 
2012*
 
2013*
 
2014*
 
2015*
 
2016*
 
2017*
 
2018*
 
2019
2010
 
$
92,589

 
$
164,298

 
$
208,531

 
$
237,540

 
$
250,647

 
$
257,021

 
$
259,173

 
$
259,966

 
$
260,404

 
$
260,693

2011
 
 
 
93,245

 
161,387

 
197,326

 
217,640

 
230,585

 
236,187

 
238,510

 
239,409

 
240,085

2012
 
 
 
 
 
82,531

 
150,323

 
183,448

 
204,980

 
214,467

 
219,170

 
222,117

 
222,865

2013
 
 
 
 
 
 
 
79,358

 
143,709

 
181,535

 
204,480

 
215,280

 
219,303

 
223,739

2014
 
 
 
 
 
 
 
 
 
72,838

 
134,376

 
166,947

 
187,375

 
204,057

 
209,401

2015
 
 
 
 
 
 
 
 
 
 
 
78,861

 
149,366

 
186,281

 
211,908

 
231,530

2016
 
 
 
 
 
 
 
 
 
 
 
 
 
86,492

 
153,911

 
198,326

 
225,869

2017
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
88,357

 
175,175

 
218,435

2018
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
95,777

 
185,317

2019
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
98,545

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total

 
$
2,116,479

 
 
 
 
 
 
 
 
All outstanding liabilities before 2010, net of reinsurance*
 
 
715

 
 
 
 
 
 
Liabilities for claims and claim adjustment expenses, net of reinsurance
 
 
$
466,481

*
Unaudited supplemental information

Non-Auto Liability—Consists of workers’ compensation and other liability occurrence. Claims and claim adjustment expenses are shown below (in thousands):
 
 
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
 
As of December 31, 2019
 
 
For the Years Ended December 31,
 
IBNR Plus 
Expected
Development
 
Cumulative  Number of
Reported 
Claims
Accident Year
 
2010*
 
2011*
 
2012*
 
2013*
 
2014*
 
2015*
 
2016*
 
2017*
 
2018*
 
2019
 
2010
 
$
91,191

 
$
85,498

 
$
83,724

 
$
82,287

 
$
82,145

 
$
82,087

 
$
80,920

 
$
78,279

 
$
77,985

 
$
77,215

 
$
1,196

 
7,873

2011
 
 
 
86,409

 
76,038

 
75,390

 
74,372

 
73,647

 
71,423

 
68,248

 
67,979

 
67,307

 
1,611

 
5,708

2012
 
 
 
 
 
83,146

 
80,470

 
78,644

 
75,226

 
68,017

 
63,630

 
64,118

 
63,336

 
2,380

 
4,858

2013
 
 
 
 
 
 
 
74,183

 
75,815

 
70,772

 
67,841

 
65,096

 
64,564

 
63,284

 
2,722

 
4,542

2014
 
 
 
 
 
 
 
 
 
83,084

 
75,550

 
72,624

 
67,339

 
67,865

 
67,267

 
3,904

 
6,047

2015
 
 
 
 
 
 
 
 
 
 
 
83,897

 
78,968

 
76,724

 
67,548

 
64,189

 
6,682

 
5,542

2016
 
 
 
 
 
 
 
 
 
 
 
 
 
86,935

 
83,179

 
73,764

 
73,195

 
12,700

 
4,385

2017
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
102,616

 
88,902

 
81,240

 
16,401

 
8,021

2018
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
88,986

 
85,910

 
36,008

 
13,327

2019
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
96,064

 
57,352

 
10,158

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total

 
$
739,007

 
 
 
 

 
 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
 
 
For the Years Ended December 31,
Accident Year
 
2010*
 
2011*
 
2012*
 
2013*
 
2014*
 
2015*
 
2016*
 
2017*
 
2018*
 
2019
2010
 
$
16,473

 
$
31,819

 
$
46,746

 
$
57,354

 
$
65,557

 
$
69,091

 
$
70,369

 
$
71,509

 
$
72,261

 
$
72,941

2011
 
 
 
13,848

 
31,943

 
41,814

 
52,003

 
56,791

 
60,706

 
62,414

 
63,121

 
63,706

2012
 
 
 
 
 
13,862

 
27,574

 
38,826

 
49,585

 
55,194

 
57,863

 
59,528

 
60,900

2013
 
 
 
 
 
 
 
12,794

 
22,743

 
32,474

 
42,504

 
47,987

 
51,672

 
54,323

2014
 
 
 
 
 
 
 
 
 
11,201

 
26,587

 
36,220

 
45,206

 
51,853

 
55,307

2015
 
 
 
 
 
 
 
 
 
 
 
11,979

 
23,488

 
37,059

 
46,285

 
51,303

2016
 
 
 
 
 
 
 
 
 
 
 
 
 
12,733

 
24,633

 
35,502

 
45,820

2017
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
14,865

 
37,139

 
48,654

2018
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
13,156

 
26,115

2019
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
12,204

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total

 
$
491,273

 
 
 
 
All outstanding liabilities before 2010, net of reinsurance*
 
 
19,158

 
 
 
 
 
 
Liabilities for claims and claim adjustment expenses, net of reinsurance
 
 
$
266,892

*
Unaudited supplemental information

Commercial Multi-Peril—Consists of business owners insurance and mortgage fire business. Claims and claim adjustment expenses are shown below (in thousands):
 
 
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
 
As of December 31, 2019
 
 
For the Years Ended December 31,
 
IBNR Plus  Expected
Development
 
Cumulative  Number of
Reported Claims
Accident Year
 
2010*
 
2011*
 
2012*
 
2013*
 
2014*
 
2015*
 
2016*
 
2017*
 
2018*
 
2019
 
2010
 
$
41,116

 
$
37,736

 
$
40,243

 
$
37,520

 
$
35,914

 
$
37,839

 
$
37,215

 
$
36,367

 
$
35,923

 
$
35,999

 
$
9

 
3,592

2011
 
 
 
42,185

 
40,825

 
39,037

 
38,160

 
38,456

 
36,945

 
37,014

 
36,638

 
35,964

 
35

 
3,563

2012
 
 
 
 
 
35,169

 
28,548

 
26,805

 
23,258

 
23,385

 
23,090

 
22,481

 
22,045

 
67

 
2,717

2013
 
 
 
 
 
 
 
33,979

 
27,592

 
27,867

 
26,970

 
25,948

 
26,028

 
24,790

 
315

 
2,226

2014
 
 
 
 
 
 
 
 
 
36,852

 
31,220

 
34,911

 
33,962

 
36,132

 
34,279

 
580

 
2,308

2015
 
 
 
 
 
 
 
 
 
 
 
33,997

 
31,488

 
29,023

 
32,282

 
31,285

 
751

 
2,226

2016
 
 
 
 
 
 
 
 
 
 
 
 
 
38,115

 
33,475

 
33,080

 
31,615

 
2,302

 
4,775

2017
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
42,411

 
37,079

 
40,611

 
6,851

 
6,737

2018
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
50,784

 
50,182

 
12,923

 
5,455

2019
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
56,062

 
25,359

 
2,928

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total

 
$
362,832

 
 
 
 
 
 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
 
 
For the Years Ended December 31,
Accident Year
 
2010*
 
2011*
 
2012*
 
2013*
 
2014*
 
2015*
 
2016*
 
2017*
 
2018*
 
2019
2010
 
$
12,511

 
$
17,490

 
$
22,135

 
$
27,152

 
$
31,378

 
$
33,384

 
$
34,888

 
$
34,764

 
$
34,903

 
$
35,881

2011
 
 
 
13,092

 
18,390

 
22,616

 
28,291

 
30,458

 
32,692

 
34,177

 
34,782

 
34,939

2012
 
 
 
 
 
11,525

 
14,454

 
16,263

 
18,670

 
20,716

 
21,026

 
21,352

 
21,415

2013
 
 
 
 
 
 
 
9,374

 
12,723

 
15,426

 
18,406

 
20,816

 
21,718

 
23,210

2014
 
 
 
 
 
 
 
 
 
12,001

 
16,484

 
20,199

 
24,602

 
27,339

 
31,448

2015
 
 
 
 
 
 
 
 
 
 
 
9,820

 
12,956

 
16,402

 
21,680

 
25,188

2016
 
 
 
 
 
 
 
 
 
 
 
 
 
11,327

 
17,193

 
19,085

 
22,339

2017
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
12,458

 
20,828

 
23,294

2018
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
18,027

 
30,078

2019
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
22,098

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total

 
$
269,890

 
 
 
 
 
 
All outstanding liabilities before 2010, net of reinsurance*
 
 
1,573

 
 
 
 
 
 
Liabilities for claims and claim adjustment expenses, net of reinsurance
 
 
$
94,515

*
Unaudited supplemental information

Homeowners—Consists of homeowners and renters business. Claims and claim adjustment expenses are shown below (in thousands):
 
 
 
 
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
 
As of December 31, 2019
 
 
 
 
For the Years Ended December 31,
 
IBNR Plus  Expected
Development
 
Cumulative  Number of
Reported  Claims
Accident Year
 
2010*
 
2011*
 
2012*
 
2013*
 
2014*
 
2015*
 
2016*
 
2017*
 
2018*
 
2019
 
2010
 
$
206,606

 
$
200,318

 
$
198,111

 
$
198,029

 
$
197,443

 
$
197,675

 
$
197,465

 
$
197,067

 
$
196,639

 
$
196,574

 
$
2

 
37,075

2011
 
 
 
203,301

 
200,356

 
198,757

 
197,581

 
197,381

 
197,451

 
197,239

 
197,070

 
197,020

 
6

 
38,761

2012
 
 
 
 
 
181,284

 
177,664

 
175,523

 
175,509

 
175,178

 
175,032

 
174,611

 
174,276

 
9

 
30,997

2013
 
 
 
 
 
 
 
152,208

 
149,080

 
149,272

 
148,231

 
147,927

 
147,444

 
147,359

 
72

 
20,038

2014
 
 
 
 
 
 
 
 
 
132,651

 
131,634

 
130,287

 
131,546

 
130,895

 
130,747

 
116

 
18,176

2015
 
 
 
 
 
 
 
 
 
 
 
125,430

 
124,199

 
123,619

 
123,824

 
123,731

 
271

 
17,744

2016
 
 
 
 
 
 
 
 
 
 
 
 
 
147,264

 
145,373

 
144,376

 
145,019

 
217

 
21,535

2017
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
164,284

 
172,274

 
172,491

 
906

 
23,504

2018
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
174,495

 
179,561

 
4,623

 
22,382

2019
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
177,854

 
22,957

 
18,757

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total

 
$
1,644,632

 
 
 
 

 
 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
 
 
For the Years Ended December 31,
Accident Year
 
2010*
 
2011*
 
2012*
 
2013*
 
2014*
 
2015*
 
2016*
 
2017*
 
2018*
 
2019
2010
 
$
149,755

 
$
189,046

 
$
193,006

 
$
195,365

 
$
195,714

 
$
196,281

 
$
196,419

 
$
196,504

 
$
196,480

 
$
196,501

2011
 
 
 
160,625

 
190,946

 
194,237

 
195,327

 
196,575

 
196,628

 
196,717

 
196,757

 
196,787

2012
 
 
 
 
 
143,797

 
169,415

 
171,842

 
173,170

 
173,676

 
174,139

 
174,247

 
174,256

2013
 
 
 
 
 
 
 
115,605

 
140,309

 
145,152

 
146,650

 
146,920

 
147,145

 
147,233

2014
 
 
 
 
 
 
 
 
 
96,300

 
122,601

 
126,245

 
129,467

 
130,059

 
130,305

2015
 
 
 
 
 
 
 
 
 
 
 
86,617

 
114,696

 
119,331

 
122,585

 
122,955

2016
 
 
 
 
 
 
 
 
 
 
 
 
 
105,415

 
136,796

 
140,972

 
144,000

2017
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
116,075

 
159,107

 
166,009

2018
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
121,631

 
165,203

2019
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
122,530

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total

 
$
1,565,779

 
 
 
 
 
 
 
 
All outstanding liabilities before 2010, net of reinsurance*
 
 
1,050

 
 
 
 
 
 
Liabilities for claims and claim adjustment expenses, net of reinsurance
 
 
$
79,903

*
Unaudited supplemental information

Short Tail Property—Consists of auto physical damage, fire, rental owners, standard fire policy, country estates, inland marine and watercraft. This line of business has substantially all claims settled and paid in less than two years. Claims and claim adjustment expenses are shown below (in thousands):
 
 
Incurred Claims and Allocated Claim Adjustment
Expenses, Net of Reinsurance
 
As of December 31, 2019
 
 
For the Years Ended December 31,
 
IBNR Plus Expected
Development
 
Cumulative Number of
Reported Claims
Accident Year
 
2018*
 
2019
 
2018
 
$
248,182

 
$
243,813

 
$
208

 
66,743

2019
 

 
247,229

 
(2,442
)
 
62,401

 
 
Total

 
$
491,042

 
 
 
 
 
 
Cumulative Paid Claims and Allocated Claim
Adjustment Expenses, Net of Reinsurance
 
 
For the Years Ended December 31,
Accident Year
 
2018*
 
2019
2018
 
$
218,095

 
$
241,718

2019
 

 
218,333

 
 
Total

 
$
460,051

All outstanding liabilities before 2018, net of reinsurance*
 
 
2,106

Liabilities for claims and claim adjustment expenses, net of reinsurance
 
 
$
33,097

*
Unaudited supplemental information


Credit Property and Casualty—Consists of credit property insurance, vendor’s or lender’s single interest insurance, GAP insurance, GAP waiver, debt cancellation products, involuntary unemployment insurance and collateral protection insurance. This line of business has substantially all claims settled and paid in less than two years. Claims and claim adjustment expenses are shown below (in thousands):
 
 
Incurred Claims and Allocated Claim Adjustment
Expenses, Net of Reinsurance
 
As of December 31, 2019
 
 
For the Years Ended December 31,
 
IBNR Plus Expected
Development
 
Cumulative Number of
Reported Claims
Accident Year
 
2018*
 
2019
 
2018
 
$
89,308

 
$
89,308

 
$

 
31,246

2019
 

 
82,391

 
11,897

 
23,400

 
 
Total

 
$
171,699

 
 
 
 
 
 
Cumulative Paid Claims and Allocated Claim
Adjustment Expenses, Net of Reinsurance
 
 
For the Years Ended December 31,
Accident Year
 
2018*
 
2019
2018
 
$
72,693

 
$
89,308

2019
 

 
61,302

 
 
Total

 
$
150,610

All outstanding liabilities before 2018, net of reinsurance*
 
 

Liabilities for claims and claim adjustment expenses, net of reinsurance
 
 
$
21,089

*
Unaudited supplemental information





Credit Life—For credit life products, IBNR is calculated as a percentage of life insurance in force. This line of business has substantially all claims settled and paid in less than two years. Claims and claim adjustment expenses are shown below (in thousands):
 
 
Incurred Claims and Allocated Claim Adjustment
Expenses, Net of Reinsurance
 
As of December 31, 2019
 
 
For the Years Ended December 31,
 
IBNR Plus Expected
Development
 
Cumulative Number of
Reported Claims
Accident Year
 
2018*
 
2019
 
2018
 
$
5,849

 
$
6,198

 
$
8

 
8

2019
 

 
5,956

 
1,155

 
16

 
 
Total

 
$
12,154

 
 
 
 

 
 
Cumulative Paid Claims and Allocated Claim
Adjustment Expenses, Net of Reinsurance
 
 
For the Years Ended December 31,
Accident Year
 
2018*
 
2019
2018
 
$
4,795

 
$
6,190

2019
 

 
4,772

 
 
Total

 
$
10,962

All outstanding liabilities before 2018, net of reinsurance*
 
 

Liabilities for claims and claim adjustment expenses, net of reinsurance
 
 
$
1,192

*
Unaudited supplemental information


Health Reserving Methodology—The following methods are utilized:
Completion Factor Approach—This method assumes that the historical claim patterns will be an accurate representation of unpaid claim liabilities. An estimate of the unpaid claims is calculated by subtracting period-to-date paid claims from an estimate of the ultimate “complete” payment for all incurred claims in the period. Completion factors are calculated which “complete” the current period-to-date payment totals for each incurred month to estimate the ultimate expected payout.
Tabular Claims Reserves—This method is used to calculate the reserves for disability income blocks of business. These reserves rely on published valuation continuance tables created using industry experience regarding assumptions of continued morbidity and subsequent recovery. Reserves are calculated by applying these continuance tables, along with appropriate company experience adjustments, to the stream of contractual benefit payments. These expected benefit payments are discounted at the required interest rate.
Future Policy Benefits—Reserves are equal to the aggregate of the present value of expected future benefit payments, less the present value of expected future premiums. Morbidity and termination assumptions are based on our experience or published valuation tables when available and appropriate.
Premium Deficiency Reserves—Deficiency reserves are established when the expected future claim payments and expenses for a classification of policies are in excess of the expected premiums for these policies. The determination of a deficiency reserve takes into consideration the likelihood of premium rate increases, the timing of these increases, and the expected benefit utilization patterns. We have established premium deficiency reserves for portions of the major medical business and the long-term care business that are in run-off. The assumptions and methods used to determine the deficiency reserves are reviewed periodically for reasonableness, and the reserve amount is monitored against emerging losses.
There is no expected development on reported claims in the health blocks. Claim frequency is determined by totaling the number of unique claim numbers during the period as each unique claim number represents a claim event for an individual claimant.
Health—Consists of stop-loss and other supplemental health products. This line of business has substantially all claims settled and paid in less than five years. Claims and claim adjustment expenses are shown below (in thousands):
 
 
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
 
As of December 31, 2019
 
 
For the Years Ended December 31,
 
IBNR Plus 
Expected
Development
 
Cumulative 
Number of
Reported Claims
Accident Year
 
2015*
 
2016*
 
2017*
 
2018*
 
2019
 
2015
 
$
34,069

 
$
45,167

 
$
41,513

 
$
41,514

 
$
41,595

 
$

 
32,535

2016
 
 
 
36,198

 
41,236

 
37,164

 
37,233

 

 
28,721

2017
 
 
 
 
 
41,544

 
39,930

 
35,466

 
1

 
31,389

2018
 
 
 
 
 
 
 
64,686

 
63,729

 
6,005

 
31,713

2019
 
 
 
 
 
 
 
 
 
48,175

 
14,212

 
28,826

 
 
 
 
 
 
 
 
Total

 
$
226,198

 
 
 
 
 
 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
 
 
For the Years Ended December 31,
Accident Year
 
2015*
 
2016*
 
2017*
 
2018*
 
2019
2015
 
$
23,574

 
$
41,491

 
$
41,436

 
$
41,462

 
$
41,542

2016
 
 
 
24,357

 
37,040

 
37,115

 
37,191

2017
 
 
 
 
 
25,358

 
35,392

 
35,420

2018
 
 
 
 
 
 
 
34,894

 
57,759

2019
 
 
 
 
 
 
 
 
 
33,353

 
 
 
 
 
 
 
 
Total

 
$
205,265

All outstanding liabilities before 2015, net of reinsurance*
 
 
4,927

Liabilities for claims and claim adjustment expenses, net of reinsurance
 
 
$
25,860

*
Unaudited supplemental information




Credit Health Reserving Methodology—The following methods are utilized:

Tabular Claims Reserves—These reserves rely on published valuation continuance tables. The insureds age at disablement, the duration of the claim and the remaining term of the policy are used to provide a factor which is applied to the remaining exposure to calculate the present value of future benefits for insureds on claim.
The claim liability consists of IBNR and Due/Unpaid. The IBNR utilizes an inventory type method based on historical patterns of claim payments incurred but not reported within the last six months of the valuation date.
The Due/Unpaid reserves are the amount needed to pay an open claim from the last date of payment to the reserve valuation date.
Credit Health—The claim liability consists of credit disability. This line of business has substantially all claims settled and paid in less than five years. Claims and claim adjustment expenses are shown below (in thousands):
 
 
Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
 
As of December 31, 2019
 
 
For the Years Ended December 31,
 
IBNR Plus 
Expected
Development
 
Cumulative 
Number of
Reported Claims
Accident Year
 
2015*
 
2016*
 
2017*
 
2018*
 
2019
 
2015
 
$
3,162

 
$
3,089

 
$
3,072

 
$
3,036

 
$
3,028

 
$
19

 
3,259

2016
 
 
 
4,323

 
3,975

 
3,914

 
4,029

 
90

 
3,593

2017
 
 
 
 
 
4,555

 
4,852

 
4,773

 
162

 
3,771

2018
 
 
 
 
 
 
 
4,631

 
4,163

 
280

 
3,520

2019
 
 
 
 
 
 
 
 
 
3,902

 
610

 
2,268

 
 
 
 
 
 
 
 
Total
 
$
19,895

 
 
 
 
 
 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
 
 
For the Years Ended December 31,
Accident Year
 
2015*
 
2016*
 
2017*
 
2018*
 
2019
2015
 
$
1,082

 
$
2,254

 
$
2,669

 
$
2,864

 
$
2,943

2016
 
 
 
1,300

 
2,745

 
3,330

 
3,630

2017
 
 
 
 
 
1,389

 
3,328

 
4,058

2018
 
 
 
 
 
 
 
1,473

 
2,930

2019
 
 
 
 
 
 
 
 
 
1,208

 
 
 
 
 
 
 
 
Total

 
$
14,769

All outstanding liabilities before 2015, net of reinsurance*
 
 

Liabilities for claims and claim adjustment expenses, net of reinsurance
 
 
$
5,126

*
Unaudited supplemental information


     
The following table is supplementary information. A10-year average annual percentage payout of incurred claims is shown below:
Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
Years
 
1
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10
Auto Liability
 
33.9
%
 
28.7
%
 
15.8
%
 
10.0
%
 
5.8
%
 
2.2
%
 
1.3
%
 
0.3
%
 
0.2
%
 
1.8
%
Non-Auto Liability
 
18.3
%
 
20.4
%
 
16.5
%
 
14.8
%
 
8.8
%
 
5.1
%
 
2.8
%
 
1.6
%
 
0.9
%
 
10.8
%
Commercial Multi-Peril
 
37.0
%
 
15.7
%
 
9.7
%
 
13.2
%
 
9.3
%
 
5.8
%
 
4.0
%
 
0.5
%
 
0.4
%
 
4.4
%
Homeowners
 
73.9
%
 
20.1
%
 
2.7
%
 
1.5
%
 
0.3
%
 
0.2
%
 
0.1
%
 
%
 
%
 
1.2
%
Short Tail Property
 
88.9
%
 
11.1
%
 
%
 
%
 
%
 
%
 
%
 
%
 
%
 
%
Credit Property and Casualty
 
77.9
%
 
22.1
%
 
%
 
%
 
%
 
%
 
%
 
%
 
%
 
%
Credit Life
 
78.7
%
 
21.3
%
 
%
 
%
 
%
 
%
 
%
 
%
 
%
 
%