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Investments (Details 11) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Other details of unrealized loss      
Unrealized losses related to securities with unrealized loss position less than 20% of cost or amortized cost $ 504    
Unrealized losses related to securities with unrealized loss position greater than or equal to 20% of cost or amortized cost 103    
Limited partnership impairment      
Limited partnership interests 4,967 4,922  
Write-downs of limited partnership 207 239 563
Investment grade fixed income securities
     
Other details of unrealized loss      
Unrealized losses related to securities with unrealized loss position less than 20% of cost or amortized cost 383    
Unrealized losses related to securities with unrealized loss position greater than or equal to 20% of cost or amortized cost 73    
Below investment grade fixed income securities
     
Other details of unrealized loss      
Unrealized losses related to securities with unrealized loss position greater than or equal to 20% of cost or amortized cost 25    
Unrealized losses related to securities with unrealized loss position greater than 20% of cost or amortized cost, unrealized loss position of 12 or more consecutive months 17    
Equity securities
     
Other details of unrealized loss      
Unrealized losses related to securities with unrealized loss position greater than or equal to 20% of cost or amortized cost 5    
Limited partnership impairment      
Write-downs of limited partnership 137 75 139
Equity-method limited partnerships
     
Limited partnership impairment      
Limited partnership interests 3,520 3,520  
Write-downs of limited partnership 1 0 2
Cost-method limited partnership interests
     
Limited partnership impairment      
Limited partnership interests 1,440 1,410  
Write-downs of limited partnership $ 17 $ 8 $ 4