CONSOLIDATED STATEMENTS OF FINANCIAL POSITION (USD $) In Millions, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012
Investments
Fixed income securities, at fair value (amortized cost $59,008 and $71,915)	$ 60,910	$ 77,017
Equity securities, at fair value (cost $4,473 and $3,577)	5,097	4,037
Mortgage loans	4,721	6,570
Limited partnership interests	4,967	4,922
Short-term, at fair value (amortized cost $2,393 and $2,336)	2,393	2,336
Other	3,067	2,396
Total investments	81,155	97,278
Cash	675	806
Premium installment receivables, net	5,237	5,051
Deferred policy acquisition costs	3,372	3,621
Reinsurance recoverables, net	7,621	8,767
Accrued investment income	624	781
Property and equipment, net	1,024	989
Goodwill	1,243	1,240
Other assets	1,937	1,804
Separate Accounts	5,039	6,610
Assets held for sale	15,593
Total assets	123,520	126,947
Liabilities
Reserve for property-liability insurance claims and claims expense	21,857	21,288
Reserve for life-contingent contract benefits	12,386	14,895
Contractholder funds	24,304	39,319
Unearned premiums	10,932	10,375
Claim payments outstanding	631	797
Deferred income taxes	635	597
Other liabilities and accrued expenses	5,156	6,429
Long-term debt	6,201	6,057
Separate Accounts	5,039	6,610
Liabilities held for sale	14,899
Total liabilities	102,040	106,367
Commitments and Contingent Liabilities (Note 8, 9 and 15)
Equity
Preferred stock and additional capital paid-in, $1 par value, 25 million shares authorized, 32.3 thousand shares issued and outstanding as of December 31, 2013 and none issued and outstanding as of December 31, 2012, $807.5 aggregate liquidation preference	780
Common stock, $.01 par value, 2.0 billion shares authorized and 900 million issued, 449 million and 479 million shares outstanding	9	9
Additional capital paid-in	3,143	3,162
Retained income	35,580	33,783
Deferred ESOP expense	(31)	(41)
Treasury stock, at cost (451 million and 421 million shares)	(19,047)	(17,508)
Unrealized net capital gains and losses:
Unrealized net capital gains and losses on fixed income securities with OTTI	50	(11)
Other unrealized net capital gains and losses	1,698	3,614
Unrealized adjustment to DAC, DSI and insurance reserves	(102)	(769)
Total unrealized net capital gains and losses	1,646	2,834
Unrealized foreign currency translation adjustments	38	70
Unrecognized pension and other postretirement benefit cost	(638)	(1,729)
Total accumulated other comprehensive income	1,046	1,175
Total shareholders' equity	21,480	20,580
Total liabilities and shareholders' equity	$ 123,520	$ 126,947