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Reserve for Property-Liability Insurance Claims and Claims Expense (Details) (Property-Liability, USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
Property-Liability
     
Activity in the reserve for property-liability insurance claims and claims expense:      
Balance at beginning of period $ 20,375 $ 19,468 $ 19,167
Less reinsurance recoverables 2,588 2,072 2,139
Net balance at beginning of period 17,787 17,396 17,028
Esurance acquisition (13) 425  
Incurred claims and claims expense related to:      
Current year 19,149 20,496 19,110
Prior years (665) (335) (159)
Total incurred 18,484 20,161 18,951
Claims and claims expense paid related to:      
Current year 12,545 13,893 12,012
Prior years 6,435 6,302 6,571
Total paid 18,980 20,195 18,583
Net balance at end of period 17,278 17,787 17,396
Plus reinsurance recoverables 4,010 2,588 2,072
Balance at end of period $ 21,288 $ 20,375 $ 19,468