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Reportable Segments
12 Months Ended
Dec. 31, 2022
Segment Reporting [Abstract]  
Reportable Segments
Note 4Reportable Segments
The Company’s chief operating decision maker reviews financial performance and makes decisions about the allocation of resources for the five reportable segments. These segments are described below and align with the Company’s key product and service offerings.
Allstate Protection principally offers private passenger auto and homeowners insurance in the United States and Canada, with earned premiums accounting for 85.4% of Allstate’s 2022 consolidated revenues. Allstate Protection primarily operates in the U.S. (all 50 states and the District of Columbia (“D.C.”)) and Canada. For 2022, the top geographic locations for statutory direct premiums for the Allstate Protection segment were Texas, California, New York and Florida. No other jurisdiction accounted for more than 5% of statutory direct premiums for Allstate Protection. Revenues from external customers generated outside the United States were $1.94 billion, $1.86 billion and $1.57 billion in 2022, 2021 and 2020, respectively.
Run-off Property-Liability includes property and casualty insurance coverage that primarily relates to policies written during the 1960s through the mid-1980s. Our exposure to asbestos, environmental and other run-off lines claims arises principally from direct excess commercial insurance, assumed reinsurance coverage, direct primary commercial insurance and other businesses in run-off.
Protection Services comprise Allstate Protection Plans, Allstate Dealer Services, Allstate Roadside, Arity and Allstate Identity Protection. Protection Services offer consumer product protection plans, finance and insurance products (including vehicle service contracts, guaranteed asset protection waivers, road hazard tire and wheel and paintless dent repair protection), roadside assistance, device and mobile data collection services and analytic solutions using automotive telematics information and identity protection. Protection Services primarily operates in the U.S. and Canada, with Allstate Protection Plans also offering services in Europe, Australia and Asia. Revenues from external customers generated outside the United
States relate to consumer product protection plans sold primarily in the European Union and were $258 million, $232 million and $188 million in 2022, 2021 and 2020, respectively.
Allstate Health and Benefits offers employer voluntary benefits, group health and individual health products, including life, accident, critical illness, hospital, short-term disability and other health products. Allstate Health and Benefits primarily operates in the U.S. (all 50 states and D.C.) and Canada. For 2022, the top geographic locations for statutory direct accident, health and life insurance premiums were Florida, Texas, Georgia and Ohio. No other jurisdiction accounted for more than 5% of statutory direct accident, health and life insurance premiums. Revenues from external customers generated outside the United States relate to voluntary accident and health insurance sold in Canada and were not material.
Corporate and Other comprises holding company activities and certain non-insurance operations, including expenses associated with strategic initiatives.
Beginning in the first quarter of 2021, National General results are included in the following segments:
Property and casualty - Allstate Protection
Accident and health - Allstate Health and Benefits
Technology solutions - Protection Services
Allstate Protection and Run-off Property Liability segments comprise Property-Liability. The Company does not allocate investment income, net gains and losses on investments and derivatives, or assets to the Allstate Protection and Run-off Property Liability segments. Management reviews assets at the Property-Liability, Protection Services, Allstate Health and Benefits, and Corporate and Other levels for decision-making purposes.
The accounting policies of the reportable segments are the same as those described in Note 2. The effects of intersegment transactions are eliminated in the consolidated results. For segment results, services provided by Protection Services to Allstate Protection are not eliminated as management considers those transactions in assessing the results of the respective segments.
Measuring segment profit or loss
The measure of segment profit or loss used in evaluating performance is underwriting income for the Allstate Protection and Run-off Property-Liability and adjusted net income for the Protection Services, Allstate Health and Benefits and Corporate and Other segments.
Underwriting income is calculated as premiums earned and other revenue, less claims and claims expenses (“losses”), Shelter-in-Place Payback expense, amortization of DAC, operating costs and expenses, amortization or impairment of purchased intangibles and restructuring and related charges as determined using GAAP.
Adjusted net income is net income (loss) applicable to common shareholders, excluding:
Net gains and losses on investments and derivatives
Pension and other postretirement remeasurement gains and losses
Business combination expenses and the amortization or impairment of purchased intangibles
Income or loss from discontinued operations
Gain or loss on disposition
Adjustments for other significant non-recurring, infrequent or unusual items, when (a) the nature of the charge or gain is such that it is reasonably unlikely to recur within two years, or (b) there has been no similar charge or gain within the prior two years
Income tax expense or benefit on reconciling items
A reconciliation of these measures to net income (loss) applicable to common shareholders is provided below.
Reportable segments financial performance
For the years ended December 31,
($ in millions)202220212020
Underwriting income (loss) by segment
Allstate Protection$(2,782)$1,785 $4,569 
Run-off Property-Liability
(129)(120)(144)
Total Property-Liability(2,911)1,665 4,425 
Adjusted net income (loss) by segment, after-tax
Protection Services169 179 153 
Allstate Health and Benefits222 208 96 
Corporate and Other(422)(433)(428)
Reconciling items
Property-Liability net investment income2,190 3,118 1,421 
Net gains (losses) on investments and derivatives(1,072)1,084 1,087 
Pension and other postretirement remeasurement gains (losses)(116)644 51 
Curtailment gains (losses)— — 
Business combination expenses and amortization of purchased intangibles (1)
(113)(157)(106)
Business combination fair value adjustment— — 
Gain (loss) on disposition (2)
89 — — 
Income tax benefit (expense) on reconciling items and other496 (1,270)(1,393)
Total reconciling items1,474 3,425 1,068 
Income (loss) from discontinued operations— (3,612)157 
Income tax benefit (expense) from discontinued operations— 19 (10)
Total from discontinued operations$ $(3,593)$147 
Less: Net loss attributable to noncontrolling interest (3)
(52)(34)— 
Net (loss) income applicable to common shareholders$(1,416)$1,485 $5,461 
(1)Excludes amortization or impairment of purchased intangibles in Property-Liability, which is included above in underwriting income.
(2)Includes $83 million related to the gain on sale of headquarters in the fourth quarter of 2022 reported as other revenue in Corporate and Other segment.
(3)Reflects net loss attributable to noncontrolling interest in Property-Liability.
Reportable segments revenue information
For the years ended December 31,
($ in millions)202220212020
Property-Liability
Insurance premiums
Auto$29,715 $27,623 $24,640 
Homeowners10,912 9,927 8,254 
Other personal lines2,159 2,077 1,919 
Commercial lines1,123 827 767 
Allstate Protection43,909 40,454 35,580 
Run-off Property-Liability — — — 
Total Property-Liability insurance premiums43,909 40,454 35,580 
Other revenue1,416 1,437 857 
Net investment income2,190 3,118 1,421 
Net gains (losses) on investments and derivatives(877)1,021 990 
Total Property-Liability46,638 46,030 38,848 
Protection Services
Protection Plans 1,307 1,132 909 
Roadside assistance202 192 188 
Finance and insurance products486 440 396 
Intersegment premiums and service fees (1)
149 175 147 
Other revenue347 354 208 
Net investment income48 43 44 
Net gains (losses) on investments and derivatives(52)25 30 
Total Protection Services
2,487 2,361 1,922 
Allstate Health and Benefits
Employer voluntary benefits 1,036 1,031 1,094 
Group health 385 350 — 
Individual health 412 440 — 
Other revenue 402 359 — 
Net investment income69 74 78 
Net gains (losses) on investments and derivatives(44)
Total Allstate Health and Benefits2,260 2,261 1,180 
Corporate and Other
Other revenue179 22 — 
Net investment income96 58 47 
Net gains (losses) on investments and derivatives(99)31 59 
Total Corporate and Other176 111 106 
Intersegment eliminations (1)
(149)(175)(147)
Consolidated revenues$51,412 $50,588 $41,909 
(1)Intersegment insurance premiums and service fees are primarily related to Arity and Allstate Roadside and are eliminated in the consolidated financial statements.
Additional significant financial performance data
For the years ended December 31,
($ in millions)202220212020
Amortization of DAC
Property-Liability$5,570 $5,313 $4,642 
Protection Services
928 795 658 
Allstate Health and Benefits146 144 177 
Consolidated$6,644 $6,252 $5,477 
Income tax expense (benefit)
Property-Liability $(427)$1,151 $1,382 
Protection Services
39 26 
Allstate Health and Benefits39 50 28 
Corporate and Other(111)49 (63)
Consolidated$(494)$1,289 $1,373 
Interest expense is primarily incurred in the Corporate and Other segment. Capital expenditures for long-lived assets are generally made in Property-Liability as the Company does not allocate assets to the Allstate Protection and Run-off Property-Liability segments. A portion of these long-lived assets are used by entities included in the Protection Services, Allstate Health and Benefits and Corporate and Other segments and, accordingly, are charged to expenses in proportion to their use.
Reportable segment total assets, investments and deferred policy acquisition costs
As of December 31,
($ in millions)20222021
Assets
Property-Liability$82,744 $84,846 
Protection Services
6,922 6,909 
Allstate Health and Benefits3,720 4,015 
Corporate and Other4,571 3,670 
Consolidated$97,957 $99,440 
Investments (1)
Property-Liability$54,011 $57,258 
Protection Services
1,917 1,890 
Allstate Health and Benefits1,872 2,191 
Corporate and Other4,029 3,362 
Consolidated$61,829 $64,701 
Deferred policy acquisition costs
Property-Liability$2,146 $1,951 
Protection Services
2,768 2,294 
Allstate Health and Benefits504 477 
Consolidated$5,418 $4,722 
(1)The balances reflect the elimination of related party investments between segments.