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Company Restructuring
12 Months Ended
Dec. 31, 2021
Restructuring and Related Activities [Abstract]  
Company Restructuring
Note 14Company Restructuring
The Company undertakes various programs to reduce expenses. These programs generally involve a reduction in staffing levels, and in certain cases, office closures. Restructuring and related charges primarily include the following costs related to these programs:
Employee - severance and relocation benefits
Exit - contract termination penalties
The expenses related to these activities are included in the Consolidated Statements of Operations as restructuring and related charges and totaled $170 million, $253 million and $39 million in 2021, 2020 and 2019, respectively.
Restructuring expenses in 2021 are primarily due to the future of work environment as we reevaluate our facilities footprint. The Company continues to identify ways to improve operating efficiency and reduce cost which may result in additional restructuring charges in the future.
Restructuring programs
($ in millions)Future work environmentTransformative Growth
Expected program charges $110 $290 
2020 expenses— (238)
2021 expenses(131)
Change in estimated program costs in 202137 (52)
Remaining program charges$16 $6 

These charges are primarily in the Allstate Protection segment. The actions related to the Transformative Growth program are substantially complete as of December 31, 2021. The future work environment program will be substantially complete in the first half of 2022 based on decisions made through December 31, 2021.
Employee costs include severance and employee benefits primarily impacting claims, sales, service and support functions. Exit costs, primarily related to future work environment, reflect real estate costs primarily related to accelerated amortization of right of use assets and related leasehold improvements at facilities to be vacated.
Restructuring activity during the period
($ in millions)Employee costsExit costsTotal liability
Restructuring liability as of December 31, 2020$72 $— $72 
Expense incurred51 144 195 
Adjustments to liability(25)— (25)
Payments and non-cash charges(84)(137)(221)
Restructuring liability as of December 31, 2021$14 $7 $21 
As of December 31, 2021, the cumulative amount incurred to date for active programs related to employee severance, relocation benefits and exit expenses totaled $247 million for employee costs and $157 million for exit costs.