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Company Restructuring - Restructuring Programs (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Dec. 31, 2020
Restructuring Cost and Reserve [Line Items]          
Restructuring and related charges $ 23 $ 196 $ 145 $ 213  
Future work environment          
Restructuring Cost and Reserve [Line Items]          
Expected program charges 110   110    
Restructuring and related charges     (108)   $ 0
Change in estimated program costs in 2021 30   30    
Remaining program charges 32   32    
Transformative Growth          
Restructuring Cost and Reserve [Line Items]          
Expected program charges 290   290    
Restructuring and related charges     7   $ (238)
Change in estimated program costs in 2021 (52)   (52)    
Remaining program charges $ 7   $ 7