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Description of Business and Summary of Significant Accounting Policies - Additional information (Details)
12 Months Ended
Jul. 31, 2024
USD ($)
vendor
Jul. 31, 2023
USD ($)
Jul. 31, 2022
USD ($)
Property, Plant and Equipment [Line Items]      
Deferred revenue, revenue recognized $ 920,000,000 $ 808,000,000  
Revenue, performance obligation, description of timing 12 months    
Deferred revenue $ 4,000,000 5,000,000  
Advertising expense $ 1,700,000,000 1,500,000,000 $ 1,600,000,000
Business combination measurement period 1 year    
Goodwill, impairment loss $ 0 $ 0 0
Acquired intangible assets, useful life 13 years 13 years  
Operating Segments | Reorganization of Certain Workplace and Real Estate Functions | Small Business & Self-Employed      
Property, Plant and Equipment [Line Items]      
Other expenses   $ 49,000,000 21,000,000
Operating Segments | Reorganization One of Certain Technology Functions | Consumer      
Property, Plant and Equipment [Line Items]      
Other expenses   168,000,000 150,000,000
Operating Segments | Reorganization Two of Certain Technology Functions | ProTax      
Property, Plant and Equipment [Line Items]      
Other expenses   60,000,000  
Segment Reconciling Items      
Property, Plant and Equipment [Line Items]      
Other expenses $ 3,172,000,000 2,840,000,000 2,696,000,000
Share-Based Payment Arrangement, Expense (1,915,000,000) (1,712,000,000) (1,308,000,000)
Segment Reconciling Items | July 2024 Restructuring Plan      
Property, Plant and Equipment [Line Items]      
Share-Based Payment Arrangement, Expense $ 25,000,000    
Segment Reconciling Items | Reorganization of Certain Workplace and Real Estate Functions      
Property, Plant and Equipment [Line Items]      
Other expenses   49,000,000 21,000,000
Segment Reconciling Items | Reorganization One of Certain Technology Functions      
Property, Plant and Equipment [Line Items]      
Other expenses   168,000,000 150,000,000
Segment Reconciling Items | Reorganization Two of Certain Technology Functions      
Property, Plant and Equipment [Line Items]      
Other expenses   $ 60,000,000 $ 64,000,000
Cost of Goods and Service Benchmark | Supplier Concentration Risk      
Property, Plant and Equipment [Line Items]      
Number of vendors | vendor 1    
Minimum      
Property, Plant and Equipment [Line Items]      
Capitalized contract cost, amortization period 3 years    
Property and equipment, useful life 2 years    
Acquired intangible assets, useful life 3 years    
Maximum      
Property, Plant and Equipment [Line Items]      
Capitalized contract cost, amortization period 4 years    
Property and equipment, useful life 30 years    
Acquired intangible assets, useful life 15 years    
Software Development | Minimum      
Property, Plant and Equipment [Line Items]      
Property and equipment, useful life 3 years    
Software Development | Maximum      
Property, Plant and Equipment [Line Items]      
Property and equipment, useful life 6 years