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Segment Information
 9 Months Ended
Apr. 30, 2024
Segment Reporting [Abstract]  
Segment Information
12. Segment Information
We have defined our four reportable segments, described below, based on factors such as how we manage our operations and how our chief operating decision maker views results. We define the chief operating decision maker as our Chief Executive Officer and our Chief Financial Officer. Our chief operating decision maker organizes and manages our business primarily on the basis of service and product offerings.
On August 1, 2023, we reorganized certain technology functions in our Consumer and ProTax segments that support and benefit our overall platform. Additionally, certain workplace and real estate functions in our Small Business & Self-Employed segment are now managed at the corporate level. As a result of these reorganizations, costs associated with these functions are no longer included in segment operating income and are now included in other corporate expenses. For the three and nine months ended April 30, 2023, we reclassified expenses totaling $18 million and $37 million from Small Business & Self-Employed, $43 million and $126 million from Consumer, and $14 million and $45 million from ProTax to other corporate expenses, respectively.
 
Small Business & Self-Employed: This segment serves small businesses and the self-employed around the world, and the accounting professionals who assist and advise them. Our QuickBooks offerings include financial and business management online services and desktop software, payroll solutions, time tracking, merchant payment processing and bill pay solutions, checking accounts through an FDIC member bank partner, and financing for small businesses. Our Mailchimp offerings include marketing automation and customer relationship management.
Consumer: This segment serves consumers and includes do-it-yourself and assisted TurboTax income tax preparation products and services sold in the U.S. and Canada.
 Credit Karma: This segment serves consumers with a personal finance platform that provides personalized recommendations of credit card, home, auto, and personal loan, and insurance products; online savings and checking accounts through an FDIC member bank partner; and access to their credit scores and reports, credit and identity monitoring, credit report dispute, credit building tools, and tools to help understand net worth and make financial progress.
ProTax: This segment serves professional accountants in the U.S. and Canada, who are essential to both small business success and tax preparation and filing. Our professional tax offerings include Lacerte, ProSeries, and ProConnect Tax Online in the U.S., and ProFile and ProTax Online in Canada.
 
All of our segments operate primarily in the United States and sell primarily to customers in the United States. Total international net revenue was approximately 6% and 8% of consolidated net revenue for the three and nine months ended April 30, 2024, respectively. Total international net revenue was approximately 6% and 8% of consolidated net revenue for the three and nine months ended April 30, 2023, respectively.
We include expenses such as corporate selling and marketing, product development, general and administrative, and non-employment related legal and litigation settlement costs, which are not allocated to specific segments, in unallocated corporate items as part of other corporate expenses. For our Credit Karma reportable segment, segment expenses include certain direct expenses related to selling and marketing, product development, and general and administrative. Unallocated corporate items for all segments include share-based compensation, amortization of acquired technology, amortization of other acquired intangible assets, goodwill and intangible asset impairment charges, and professional fees and transaction charges related to business combinations.
The accounting policies of our reportable segments are the same as those described in the summary of significant accounting policies in Note 1 to the financial statements in Part II, Item 8 of our Annual Report on Form 10-K for the fiscal year ended July 31, 2023 and in Note 1, "Description of Business and Summary of Significant Accounting Policies – Significant Accounting Policies" in this Quarterly Report on Form 10-Q. Except for goodwill and acquired intangible assets, we do not generally track assets by reportable segment and, consequently, we do not disclose total assets by reportable segment.
The following table shows our financial results by reportable segment for the periods indicated.
 Three Months EndedNine Months Ended
(In millions)April 30,
2024		April 30,
2023		April 30,
2024		April 30,
2023
Net revenue:    
Small Business & Self-Employed$2,387 $2,021 $6,976 $5,906 
Consumer3,653 3,341 4,332 4,007 
Credit Karma443 410 1,223 1,210 
ProTax254 246 570 533 
Total net revenue$6,737 $6,018 $13,101 $11,656 
Operating income:  
Small Business & Self-Employed$1,451 $1,140 $4,266 $3,359 
Consumer 2,728 2,574 2,929 2,845 
Credit Karma110 111 280 301 
ProTax225 217 486 453 
Total segment operating income4,514 4,042 7,961 6,958 
Unallocated corporate items:  
Share-based compensation expense(451)(419)(1,421)(1,264)
Other corporate expenses(802)(685)(2,289)(2,086)
Amortization of acquired technology(36)(40)(110)(122)
Amortization of other acquired intangible assets(120)(120)(360)(362)
Total unallocated corporate items(1,409)(1,264)(4,180)(3,834)
Total operating income$3,105 $2,778 $3,781 $3,124 
Revenue classified by significant service and product offerings was as follows:
 Three Months EndedNine Months Ended
(In millions)April 30,
2024		April 30,
2023		April 30,
2024		April 30,
2023
Net revenue:  
QuickBooks Online Accounting$860 $723 $2,484 $2,087 
Online Services894 745 2,576 2,121 
Total Online Ecosystem1,754 1,468 5,060 4,208 
QuickBooks Desktop Accounting337 280 969 807 
Desktop Services and Supplies296 273 947 891 
Total Desktop Ecosystem633 553 1,916 1,698 
Small Business & Self-Employed2,387 2,021 6,976 5,906 
Consumer3,653 3,341 4,332 4,007 
Credit Karma443 410 1,223 1,210 
ProTax254 246 570 533 
Total net revenue$6,737 $6,018 $13,101 $11,656