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Description of Business and Summary of Significant Accounting Policies - Additional information (Details) - USD ($)
12 Months Ended
Jul. 31, 2021
Jul. 31, 2020
Jul. 31, 2019
Property, Plant and Equipment [Line Items]      
Operating income reclassified $ (2,500,000,000) $ (2,176,000,000) $ (1,854,000,000)
Deferred revenue, revenue recognized $ 652,000,000 619,000,000  
Revenue, performance obligation, description of timing 12 months    
Long-term deferred revenue $ 8,000,000 13,000,000  
Advertising expense 1,100,000,000 778,000,000 800,000,000
Notes receivable $ 139,000,000 $ 40,000,000  
Business combination measurement period 1 year    
Acquired intangible assets, useful life 14 years 4 years  
Goodwill, impairment loss $ 0 $ 0 0
Minimum      
Property, Plant and Equipment [Line Items]      
Property and equipment, useful life 2 years    
Acquired intangible assets, useful life 2 years    
Capitalized contract cost, amortization period 3 years    
Maximum      
Property, Plant and Equipment [Line Items]      
Property and equipment, useful life 30 years    
Acquired intangible assets, useful life 15 years    
Capitalized contract cost, amortization period 4 years    
Operating Segments      
Property, Plant and Equipment [Line Items]      
Operating income reclassified $ (5,381,000,000) (4,500,000,000) (3,872,000,000)
Small Business & Self-Employed | Operating Segments      
Property, Plant and Equipment [Line Items]      
Operating income reclassified (2,590,000,000) (2,091,000,000) (1,722,000,000)
Consumer | Operating Segments      
Property, Plant and Equipment [Line Items]      
Operating income reclassified (2,237,000,000) (2,063,000,000) (1,820,000,000)
ProConnect | Operating Segments      
Property, Plant and Equipment [Line Items]      
Operating income reclassified $ (372,000,000) (346,000,000) (330,000,000)
Segment Reclass | Small Business & Self-Employed | Operating Segments      
Property, Plant and Equipment [Line Items]      
Operating income reclassified   180,000,000 172,000,000
Segment Reclass | Consumer | Operating Segments      
Property, Plant and Equipment [Line Items]      
Operating income reclassified   121,000,000 78,000,000
Segment Reclass | ProConnect | Operating Segments      
Property, Plant and Equipment [Line Items]      
Operating income reclassified   $ 13,000,000 $ 12,000,000
Software Development | Minimum      
Property, Plant and Equipment [Line Items]      
Property and equipment, useful life 3 years    
Software Development | Maximum      
Property, Plant and Equipment [Line Items]      
Property and equipment, useful life 6 years