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Segment Information - Results by Reportable Segment (Details) - USD ($)
$ in Millions
3 Months Ended
Oct. 31, 2020
Oct. 31, 2019
Financial results by reportable segment    
Net revenue: $ 1,323 $ 1,165
Total operating income 209 10
Unallocated corporate items:    
Share-based compensation expense (111) (111)
Amortization of acquired technology (7) (6)
Amortization of other acquired intangible assets (2) (2)
Operating Segments    
Financial results by reportable segment    
Total operating income 761 555
Segment Reconciling Items    
Unallocated corporate items:    
Share-based compensation expense (111) (111)
Other common expenses (432) (426)
Amortization of acquired technology (7) (6)
Amortization of other acquired intangible assets (2) (2)
Total unallocated corporate items (552) (545)
Small Business & Self-Employed    
Financial results by reportable segment    
Net revenue: 1,181 1,046
Small Business & Self-Employed | Operating Segments    
Financial results by reportable segment    
Total operating income 767 593
Consumer    
Financial results by reportable segment    
Net revenue: 119 100
Consumer | Operating Segments    
Financial results by reportable segment    
Total operating income 4 (20)
ProConnect    
Financial results by reportable segment    
Net revenue: 23 19
ProConnect | Operating Segments    
Financial results by reportable segment    
Total operating income $ (10) $ (18)