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Segment Information - Results by Reportable Segment (Details)
$ in Millions
3 Months Ended 6 Months Ended
Jan. 31, 2020
USD ($)
Jan. 31, 2019
USD ($)
Jan. 31, 2020
USD ($)
segment
Jan. 31, 2019
USD ($)
Segment Reporting Information [Line Items]        
Number of reportable segments | segment     3  
International total net revenue as a percentage of total (less than)   5.00% 5.00% 5.00%
Financial results by reportable segment        
Revenues $ 1,696 $ 1,502 $ 2,861 $ 2,518
Total operating income 270 233 280 223
Unallocated corporate items:        
Share-based compensation expense (107) (100) (218) (205)
Amortization of acquired technology (6) (5) (12) (10)
Amortization of other acquired intangible assets (1) (1) (3) (3)
Operating Segments        
Financial results by reportable segment        
Total operating income 747 650 1,231 1,049
Segment Reconciling Items        
Unallocated corporate items:        
Share-based compensation expense (107) (100) (218) (205)
Other common expenses (363) (311) (718) (608)
Amortization of acquired technology (6) (5) (12) (10)
Amortization of other acquired intangible assets (1) (1) (3) (3)
Total unallocated corporate items (477) (417) (951) (826)
Small Business & Self-Employed        
Financial results by reportable segment        
Revenues 973 833 2,019 1,741
Small Business & Self-Employed | Operating Segments        
Financial results by reportable segment        
Total operating income 402 320 952 780
Consumer        
Financial results by reportable segment        
Revenues 499 461 599 551
Consumer | Operating Segments        
Financial results by reportable segment        
Total operating income 163 164 118 123
Strategic Partner        
Financial results by reportable segment        
Revenues 224 208 243 226
Strategic Partner | Operating Segments        
Financial results by reportable segment        
Total operating income $ 182 $ 166 $ 161 $ 146