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Segment Information - Results by Reportable Segment (Details)
$ in Millions
3 Months Ended 6 Months Ended
Jan. 31, 2019
USD ($)
Jan. 31, 2018
USD ($)
Jan. 31, 2019
USD ($)
segment
Jan. 31, 2018
USD ($)
Segment Reporting Information [Line Items]        
Number of reportable segments | segment     3  
International total net revenue as a percentage of total (less than)     5.00% 5.00%
Financial results by reportable segment        
Revenues $ 1,502 $ 1,339 $ 2,518 $ 2,249
Total operating income 233 194 223 159
Unallocated corporate items:        
Share-based compensation expense (100) (94) (205) (191)
Amortization of acquired technology (5) (3) (10) (5)
Amortization of other acquired intangible assets (1) (1) (3) (2)
Operating Segments        
Financial results by reportable segment        
Total operating income 650 573 1,049 913
Segment Reconciling Items        
Unallocated corporate items:        
Share-based compensation expense (100) (94) (205) (191)
Other common expenses (311) (281) (608) (556)
Amortization of acquired technology (5) (3) (10) (5)
Amortization of other acquired intangible assets (1) (1) (3) (2)
Total unallocated corporate items (417) (379) (826) (754)
Small Business & Self-Employed        
Financial results by reportable segment        
Revenues 833 713 1,741 1,532
Small Business & Self-Employed | Operating Segments        
Financial results by reportable segment        
Total operating income 320 258 780 682
Consumer        
Financial results by reportable segment        
Revenues 461 416 551 490
Consumer | Operating Segments        
Financial results by reportable segment        
Total operating income 164 151 123 92
Strategic Partner        
Financial results by reportable segment        
Revenues 208 210 226 227
Strategic Partner | Operating Segments        
Financial results by reportable segment        
Total operating income $ 166 $ 164 $ 146 $ 139