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Description of Business and Summary of Significant Accounting Policies - Schedule of Impact of ASU 2016-18 and ASU 2014-09 (Details) - USD ($)
$ / shares in Units, $ in Millions
3 Months Ended
Oct. 31, 2018
Oct. 31, 2017
Jul. 31, 2018
Jul. 31, 2017
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Operating activities $ (143) $ (78)    
Investing activities 20 (128)    
Financing activities (182) 158    
Effect of exchange rates on cash, cash equivalents, restricted cash, and restricted cash equivalents (4) (5)    
Net decrease in cash, cash equivalents, restricted cash, and restricted cash equivalents (309) (53)    
Prepaid expenses and other current assets 269   $ 202  
Long-term deferred income taxes     2  
Other assets     213  
Deferred revenue 513   581  
Other current liabilities 202   198  
Long-term deferred revenue 2   3  
Other long-term obligations     184  
Stockholders’ equity 2,782 1,562 2,816 $ 1,699
Net revenue 1,016 910    
Selling and marketing 346 308    
Operating loss (10) (35)    
Income tax provision (benefit) $ (48) (35)    
Net loss   $ (2)    
Diluted net loss per share (in dollars per share) $ 0.13 $ (0.01)    
Previously Reported        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Operating activities   $ (78)    
Investing activities   (75)    
Financing activities   158    
Effect of exchange rates on cash, cash equivalents, restricted cash, and restricted cash equivalents   (5)    
Net decrease in cash, cash equivalents, restricted cash, and restricted cash equivalents   0    
Prepaid expenses and other current assets     184  
Long-term deferred income taxes     87  
Other assets     190  
Deferred revenue     961  
Other current liabilities     191  
Long-term deferred revenue     197  
Other long-term obligations     123  
Stockholders’ equity     2,354  
Net revenue   886    
Selling and marketing   308    
Operating loss   (57)    
Income tax provision (benefit)   (42)    
Net loss   $ (17)    
Diluted net loss per share (in dollars per share)   $ (0.07)    
Restatement Adjustment | Accounting Standards Update 2016-18        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Operating activities   $ 0    
Investing activities   (53)    
Financing activities   0    
Effect of exchange rates on cash, cash equivalents, restricted cash, and restricted cash equivalents   0    
Net decrease in cash, cash equivalents, restricted cash, and restricted cash equivalents   (53)    
Restatement Adjustment | Accounting Standards Update 2014-09        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Prepaid expenses and other current assets     18  
Long-term deferred income taxes     (85)  
Other assets     23  
Deferred revenue     (380)  
Other current liabilities     7  
Long-term deferred revenue     (194)  
Other long-term obligations     61  
Stockholders’ equity     $ 462  
Net revenue   24    
Selling and marketing   0    
Operating loss   22    
Income tax provision (benefit)   7    
Net loss   $ 15    
Diluted net loss per share (in dollars per share)   $ 0.06