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Segment Information (Details)
$ in Millions
3 Months Ended 12 Months Ended
Jul. 31, 2017
USD ($)
Apr. 30, 2017
USD ($)
Jan. 31, 2017
USD ($)
Oct. 31, 2016
USD ($)
Jul. 31, 2016
USD ($)
Apr. 30, 2016
USD ($)
Jan. 31, 2016
USD ($)
Oct. 31, 2015
USD ($)
Jul. 31, 2017
USD ($)
segment
Jul. 31, 2016
USD ($)
Jul. 31, 2015
USD ($)
Segment Information (Textuals)                      
Number of Reportable Segments | segment                 3    
Net revenue:                      
Total net revenue $ 842 $ 2,541 $ 1,016 $ 778 $ 754 $ 2,304 $ 923 $ 713 $ 5,177 $ 4,694 $ 4,192
Operating income from continuing operations:                      
Total segment operating income $ (10) $ 1,444 $ 22 $ (61) $ (56) $ 1,285 $ 42 $ (29) 1,395 1,242 738
Unallocated corporate items:                      
Amortization of acquired technology                 (12) (22) (30)
Amortization of other acquired intangible assets                 (2) (12) (12)
Goodwill and intangible asset impairment charges                 0 0 (148)
Small Business                      
Net revenue:                      
Total net revenue                 2,597 2,293 2,108
Consumer Tax                      
Net revenue:                      
Total net revenue                 2,143 1,973 1,800
ProConnect                      
Net revenue:                      
Total net revenue                 437 428 284
Operating Segments                      
Operating income from continuing operations:                      
Total segment operating income                 2,730 2,451 1,952
Operating Segments | Small Business                      
Operating income from continuing operations:                      
Total segment operating income                 1,075 894 709
Operating Segments | Consumer Tax                      
Operating income from continuing operations:                      
Total segment operating income                 1,392 1,289 1,134
Operating Segments | ProConnect                      
Operating income from continuing operations:                      
Total segment operating income                 263 268 109
Segment Reconciling Items                      
Unallocated corporate items:                      
Share-based compensation expense                 (326) (278) (242)
Other common expenses                 (995) (897) (782)
Amortization of acquired technology                 (12) (22) (30)
Amortization of other acquired intangible assets                 (2) (12) (12)
Goodwill and intangible asset impairment charges                 0 0 (148)
Total unallocated corporate items                 $ (1,335) $ (1,209) $ (1,214)
International | Maximum                      
Segment Information (Textuals)                      
International total net revenue, as a percentage of total                 5.00% 5.00% 5.00%