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Segment Information (Details)
$ in Millions
3 Months Ended 12 Months Ended
Jul. 31, 2016
USD ($)
Apr. 30, 2016
USD ($)
Jan. 31, 2016
USD ($)
Oct. 31, 2015
USD ($)
Jul. 31, 2015
USD ($)
Apr. 30, 2015
USD ($)
Jan. 31, 2015
USD ($)
Oct. 31, 2014
USD ($)
Jul. 31, 2016
USD ($)
segment
Jul. 31, 2015
USD ($)
Jul. 31, 2014
USD ($)
Net revenue:                      
Total net revenue $ 754 $ 2,304 $ 923 $ 713 $ 696 $ 2,135 $ 749 $ 612 $ 4,694 $ 4,192 $ 4,243
Operating income from continuing operations:                      
Total operating income from continuing operations $ (56) $ 1,285 $ 42 $ (29) $ (130) $ 1,066 $ (89) $ (109) 1,242 738 1,300
Unallocated corporate items:                      
Amortization of acquired technology                 (22) (30) (18)
Amortization of other acquired intangible assets                 (12) (12) (7)
Goodwill and intangible asset impairment charges                 $ 0 (148) 0
Segment Information (Textuals)                      
Number of Reportable Segments | segment                 3    
Small Business                      
Net revenue:                      
Total net revenue                 $ 2,293 2,108 2,158
Operating income from continuing operations:                      
Total operating income from continuing operations                 874 696 852
Consumer Tax                      
Net revenue:                      
Total net revenue                 1,973 1,800 1,663
Operating income from continuing operations:                      
Total operating income from continuing operations                 1,287 1,131 1,075
ProConnect                      
Net revenue:                      
Total net revenue                 428 284 422
Operating income from continuing operations:                      
Total operating income from continuing operations                 268 108 268
Operating Segments                      
Operating income from continuing operations:                      
Total operating income from continuing operations                 2,429 1,935 2,195
Segment Reconciling Items                      
Unallocated corporate items:                      
Share-based compensation expense                 (278) (242) (186)
Other common expenses                 (875) (765) (684)
Amortization of acquired technology                 (22) (30) (18)
Amortization of other acquired intangible assets                 (12) (12) (7)
Goodwill and intangible asset impairment charges                 0 (148) 0
Total unallocated corporate items                 $ (1,187) $ (1,197) $ (895)
International | Maximum                      
Segment Information (Textuals)                      
International Total Net Revenue As A Percentage Of Total                 5.00% 5.00% 5.00%