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DEBT AND OTHER FINANCING ARRANGEMENTS - Revolving Credit Facility and Term Loan (Details) - USD ($)
3 Months Ended 9 Months Ended 12 Months Ended
Oct. 31, 2019
Sep. 30, 2019
Nov. 09, 2017
Sep. 30, 2019
Mar. 31, 2019
Apr. 30, 2021
Sep. 30, 2019
Oct. 09, 2019
Debt Instrument [Line Items]                
Extension fee             $ 200,000  
Repayments of debt         $ 20,000,000      
Periodic payment         $ 600,000      
Revolving Credit Facility                
Debt Instrument [Line Items]                
Maximum borrowing capacity   $ 10,000,000   $ 10,000,000     $ 10,000,000  
Term Loan                
Debt Instrument [Line Items]                
Repayments of debt   $ 1,500,000            
Revolving Credit Facility | Credit Agreement | LIBOR                
Debt Instrument [Line Items]                
Variable rate       4.00%        
Revolving Credit Facility | Jpmorgan Chase Bank N.a | Credit Agreement                
Debt Instrument [Line Items]                
Debt instrument, term     5 years          
Proceeds from revolving credit facility     $ 35,000,000.0          
Maximum borrowing capacity     12,500,000          
Revolving Credit Facility | Heritage Bank Of Commerce | Loan And Security Agreement                
Debt Instrument [Line Items]                
Repayment of line of credit, net     7,200,000          
Term Loan | Jpmorgan Chase Bank N.a | Credit Agreement                
Debt Instrument [Line Items]                
Proceeds from revolving credit facility     25,000,000          
Cantaloupe                
Debt Instrument [Line Items]                
Proceeds from revolving credit facility     $ 27,800,000          
Subsequent Event | Jpmorgan Chase Bank N.a                
Debt Instrument [Line Items]                
Repayment of line of credit, net $ 10,100,000              
Subsequent Event | Commitment Letter | Term Loan                
Debt Instrument [Line Items]                
First draw $ 15,000,000              
Interest rate 9.75%              
Forecast | Subsequent Event | Commitment Letter | Term Loan                
Debt Instrument [Line Items]                
Maximum borrowing capacity               $ 30,000,000
Second draw           $ 15,000,000