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Future policy benefits (Rollforward) (Details) - USD ($)
$ in Millions
9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Dec. 31, 2024
Liability for Future Policy Benefit, Activity [Line Items]      
Deferred profit liability $ 2,353 $ 1,622  
Net liability for future policy benefits, before reinsurance recoverable 18,288 16,003 $ 16,121
Reinsurance recoverable on policy benefits [1] 302   $ 289
Segment Life [Member]      
Liability for Future Policy Benefit, Activity [Line Items]      
Balance – beginning of period 17,679 16,036  
Beginning balance at original discount rate 17,745 16,693  
Effect of changes in cash flow assumptions (503) 410  
Effect of actual variances from expected experience (196) (112)  
Adjusted beginning of period balance 17,046 16,991  
Issuances 3,356 2,873  
Interest accrual 571 563  
Net premiums collected (1) [2] (2,640) (2,167)  
Other (including foreign exchange) 554 (140)  
Ending balance at original discount rate 18,887 18,120  
Effect of changes in discount rate assumptions 69 (56)  
Balance – end of period 18,956 18,064  
Balance – beginning of period 30,635 27,462  
Beginning balance at original discount rate 30,142 28,303  
Effect of changes in cash flow assumptions (568) 387  
Effect of actual variances from expected experience (192) (93)  
Adjusted beginning of period balance 29,382 28,597  
Issuances 3,356 2,873  
Interest accrual 880 829  
Benefits payments (1,758) (1,633)  
Other (including foreign exchange) 923 (65)  
Ending balance at original discount rate 32,783 30,601  
Effect of changes in discount rate assumptions 572 455  
Balance – end of period 33,355 31,056  
Net liability for future policy benefits 14,399 12,992  
Deferred profit liability 2,353 1,622  
Net liability for future policy benefits, before reinsurance recoverable 16,752 14,614  
Reinsurance recoverable on policy benefits 273 266  
Net liability for future policy benefits, after reinsurance recoverable $ 16,479 $ 14,348  
Weighted average duration (years) 21 years 8 months 12 days 21 years 1 month 6 days  
Other Segments      
Liability for Future Policy Benefit, Activity [Line Items]      
Net liability for future policy benefits, before reinsurance recoverable $ 1,536 $ 1,389  
Term Life Insurance | Segment Life [Member]      
Liability for Future Policy Benefit, Activity [Line Items]      
Balance – beginning of period 1,523 1,590  
Beginning balance at original discount rate 1,819 1,992  
Effect of changes in cash flow assumptions (56) (140)  
Effect of actual variances from expected experience 5 6  
Adjusted beginning of period balance 1,768 1,858  
Issuances 166 161  
Interest accrual 43 45  
Net premiums collected (1) [2] (188) (183)  
Other (including foreign exchange) 47 (10)  
Ending balance at original discount rate 1,836 1,871  
Effect of changes in discount rate assumptions (253) (287)  
Balance – end of period 1,583 1,584  
Balance – beginning of period 2,238 2,254  
Beginning balance at original discount rate 2,647 2,749  
Effect of changes in cash flow assumptions (54) (137)  
Effect of actual variances from expected experience 9 13  
Adjusted beginning of period balance 2,602 2,625  
Issuances 166 161  
Interest accrual 58 59  
Benefits payments (170) (173)  
Other (including foreign exchange) 74 27  
Ending balance at original discount rate 2,730 2,699  
Effect of changes in discount rate assumptions (385) (390)  
Balance – end of period 2,345 2,309  
Net liability for future policy benefits 762 725  
Deferred profit liability 309 276  
Net liability for future policy benefits, before reinsurance recoverable 1,071 1,001  
Reinsurance recoverable on policy benefits 101 109  
Net liability for future policy benefits, after reinsurance recoverable $ 970 $ 892  
Weighted average duration (years) 10 years 8 months 12 days 10 years 2 months 12 days  
Whole Life Insurance | Segment Life [Member]      
Liability for Future Policy Benefit, Activity [Line Items]      
Balance – beginning of period $ 4,405 $ 3,950  
Beginning balance at original discount rate 4,303 3,945  
Effect of changes in cash flow assumptions (65) 160  
Effect of actual variances from expected experience 13 9  
Adjusted beginning of period balance 4,251 4,114  
Issuances 1,280 942  
Interest accrual 107 91  
Net premiums collected (1) [2] (1,192) (852)  
Other (including foreign exchange) 170 14  
Ending balance at original discount rate 4,616 4,309  
Effect of changes in discount rate assumptions 154 94  
Balance – end of period 4,770 4,403  
Balance – beginning of period 12,057 10,063  
Beginning balance at original discount rate 11,242 9,991  
Effect of changes in cash flow assumptions (93) 181  
Effect of actual variances from expected experience 11 21  
Adjusted beginning of period balance 11,160 10,193  
Issuances 1,280 942  
Interest accrual 291 240  
Benefits payments (243) (260)  
Other (including foreign exchange) 394 55  
Ending balance at original discount rate 12,882 11,170  
Effect of changes in discount rate assumptions 820 739  
Balance – end of period 13,702 11,909  
Net liability for future policy benefits 8,932 7,506  
Deferred profit liability 1,744 1,120  
Net liability for future policy benefits, before reinsurance recoverable 10,676 8,626  
Reinsurance recoverable on policy benefits 48 45  
Net liability for future policy benefits, after reinsurance recoverable $ 10,628 $ 8,581  
Weighted average duration (years) 27 years 27 years 9 months 18 days  
Accident and Health Insurance Product Line [Member] | Segment Life [Member]      
Liability for Future Policy Benefit, Activity [Line Items]      
Balance – beginning of period $ 11,626 $ 10,432  
Beginning balance at original discount rate 11,499 10,692  
Effect of changes in cash flow assumptions (389) 394  
Effect of actual variances from expected experience (213) (126)  
Adjusted beginning of period balance 10,897 10,960  
Issuances 1,542 1,717  
Interest accrual 413 424  
Net premiums collected (1) [2] (1,145) (1,105)  
Other (including foreign exchange) 330 (158)  
Ending balance at original discount rate 12,037 11,838  
Effect of changes in discount rate assumptions 164 136  
Balance – end of period 12,201 11,974  
Balance – beginning of period 15,693 14,650  
Beginning balance at original discount rate 15,652 15,071  
Effect of changes in cash flow assumptions (434) 348  
Effect of actual variances from expected experience (212) (127)  
Adjusted beginning of period balance 15,006 15,292  
Issuances 1,542 1,717  
Interest accrual 511 519  
Benefits payments (1,331) (1,186)  
Other (including foreign exchange) 430 (188)  
Ending balance at original discount rate 16,158 16,154  
Effect of changes in discount rate assumptions 101 65  
Balance – end of period 16,259 16,219  
Net liability for future policy benefits 4,058 4,245  
Deferred profit liability 231 194  
Net liability for future policy benefits, before reinsurance recoverable 4,289 4,439  
Reinsurance recoverable on policy benefits 123 112  
Net liability for future policy benefits, after reinsurance recoverable $ 4,166 $ 4,327  
Weighted average duration (years) 10 years 9 years 9 months 18 days  
Insurance, Other | Segment Life [Member]      
Liability for Future Policy Benefit, Activity [Line Items]      
Balance – beginning of period $ 125 $ 64  
Beginning balance at original discount rate 124 64  
Effect of changes in cash flow assumptions 7 (4)  
Effect of actual variances from expected experience (1) (1)  
Adjusted beginning of period balance 130 59  
Issuances 368 53  
Interest accrual 8 3  
Net premiums collected (1) [2] (115) (27)  
Other (including foreign exchange) 7 14  
Ending balance at original discount rate 398 102  
Effect of changes in discount rate assumptions 4 1  
Balance – end of period 402 103  
Balance – beginning of period 647 495  
Beginning balance at original discount rate 601 492  
Effect of changes in cash flow assumptions 13 (5)  
Effect of actual variances from expected experience 0 0  
Adjusted beginning of period balance 614 487  
Issuances 368 53  
Interest accrual 20 11  
Benefits payments (14) (14)  
Other (including foreign exchange) 25 41  
Ending balance at original discount rate 1,013 578  
Effect of changes in discount rate assumptions 36 41  
Balance – end of period 1,049 619  
Net liability for future policy benefits 647 516  
Deferred profit liability 69 32  
Net liability for future policy benefits, before reinsurance recoverable 716 548  
Reinsurance recoverable on policy benefits 1 0  
Net liability for future policy benefits, after reinsurance recoverable $ 715 $ 548  
Weighted average duration (years) 25 years 8 months 12 days 17 years 7 months 6 days  
[1] Net of valuation allowance for uncollectible reinsurance.
[2] Net premiums collected represent the portion of gross premiums collected from policyholders that is used to fund expected benefit.