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Unpaid losses and loss expenses Unpaid losses and loss expenses (Details) (Supplementary PPD Reconciliation) (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense [1] $ (845) $ (981) $ (937)
Prior Period Development, net Adjustments 53 85 108
Net Prior Period Development (792) (896) (829)
Alternative Risk Solutions [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (82)    
North America Workers' Compensation [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 22    
Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development (642) (486) (423)
Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development (150) (410) (406)
Segments included in loss triangles [Domain]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (895)    
Other PPD adjustments [2] (156)    
Prior Period Development, net Adjustments 30    
Net Prior Period Development (865)    
Segments included in loss triangles [Domain] | prior to 2010 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (215)    
Segments included in loss triangles [Domain] | 2010 to 2018 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (524)    
North America Commercial P&C Insurance      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (683)    
Other PPD adjustments [2],[3] (118)    
Prior Period Development, net Adjustments 34    
Net Prior Period Development (649) (610) (746)
North America Commercial P&C Insurance | prior to 2010 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (143)    
North America Commercial P&C Insurance | 2010 to 2018 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (422)    
North America Commercial P&C Insurance | Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (707)    
Other PPD adjustments [2] (110)    
Prior Period Development, net Adjustments 39    
Net Prior Period Development (668) (395) (562)
North America Commercial P&C Insurance | Long Tail [Member] | North America Workers' Compensation [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development (303) (194)  
North America Commercial P&C Insurance | Long Tail [Member] | prior to 2010 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (137)    
North America Commercial P&C Insurance | Long Tail [Member] | 2010 to 2018 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (460)    
North America Commercial P&C Insurance | Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 24    
Other PPD adjustments [2] (8)    
Prior Period Development, net Adjustments (5)    
Net Prior Period Development 19 (215) (184)
North America Commercial P&C Insurance | Short Tail [Member] | prior to 2010 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (6)    
North America Commercial P&C Insurance | Short Tail [Member] | 2010 to 2018 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 38    
North America Personal P&C Insurance [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development (95) 41 69
North America Personal P&C Insurance [Member] | Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development 0 0 0
North America Personal P&C Insurance [Member] | Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (91)    
Other PPD adjustments [2] (5)    
Prior Period Development, net Adjustments (4)    
Net Prior Period Development (95) 41 69
North America Personal P&C Insurance [Member] | Short Tail [Member] | prior to 2010 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (1)    
North America Personal P&C Insurance [Member] | Short Tail [Member] | 2010 to 2018 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (85)    
Overseas General Insurance      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (93)    
Other PPD adjustments [2],[4] (33)    
Prior Period Development, net Adjustments 1    
Net Prior Period Development (92) (212) (252)
Overseas General Insurance | International A&H [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (37)    
Overseas General Insurance | prior to 2010 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (17)    
Overseas General Insurance | 2010 to 2018 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (43)    
Overseas General Insurance | Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (68)    
Other PPD adjustments [2] (7)    
Prior Period Development, net Adjustments 0    
Net Prior Period Development (68) (67) (71)
Overseas General Insurance | Long Tail [Member] | prior to 2010 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (18)    
Overseas General Insurance | Long Tail [Member] | 2010 to 2018 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (43)    
Overseas General Insurance | Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (25)    
Other PPD adjustments [2] (26)    
Prior Period Development, net Adjustments 1    
Net Prior Period Development (24) (145) (181)
Overseas General Insurance | Short Tail [Member] | prior to 2010 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 1    
Overseas General Insurance | Short Tail [Member] | 2010 to 2018 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 0    
Segment Global Reinsurance [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (28)    
Other PPD adjustments [2] 0    
Prior Period Development, net Adjustments (1)    
Net Prior Period Development (29) (50) (59)
Segment Global Reinsurance [Member] | prior to 2010 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (54)    
Segment Global Reinsurance [Member] | 2010 to 2018 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 26    
Segment Global Reinsurance [Member] | Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (59)    
Other PPD adjustments [2] (1)    
Prior Period Development, net Adjustments 0    
Net Prior Period Development (59) (69) (68)
Segment Global Reinsurance [Member] | Long Tail [Member] | prior to 2010 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (50)    
Segment Global Reinsurance [Member] | Long Tail [Member] | 2010 to 2018 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (8)    
Segment Global Reinsurance [Member] | Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 31    
Other PPD adjustments [2] 1    
Prior Period Development, net Adjustments (1)    
Net Prior Period Development 30 19 9
Segment Global Reinsurance [Member] | Short Tail [Member] | prior to 2010 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (4)    
Segment Global Reinsurance [Member] | Short Tail [Member] | 2010 to 2018 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 34    
North America Agricultural Insurance      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development (80) (110) (119)
North America Agricultural Insurance | Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development 0 0 0
North America Agricultural Insurance | Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (103)    
Prior Period Development, net Adjustments 23    
Net Prior Period Development (80) (110) (119)
Corporate Segment [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development 153 45 278
Corporate Segment [Member] | Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 153    
Prior Period Development, net Adjustments 0    
Net Prior Period Development 153 45 278
Corporate Segment [Member] | Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development $ 0 $ 0 $ 0
[1]
Relates to prior period loss reserve development only and excludes prior period development related to reinstatement premiums, expense adjustments and earned premiums totaling $53 million, $85 million and $108 million for 2019, 2018, and 2017, respectively.

[2]
Other includes the impact of foreign exchange.
[3]
Includes favorable development of $82 million related to our Alternative Risk Solutions business (U.S. and Bermuda) and an adjustment to exclude $22 million in unfavorable development in the workers' compensation line, associated with an increase in exposure for which additional premiums were collected; the remaining difference relates to a number of other items, none of which are individually material.
[4]
Includes favorable development of $37 million related to International A&H business; the remaining difference relates to a number of other items, none of which are individually material.