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Unpaid losses and loss expenses Unpaid losses and loss expenses (Details) (Supplementary PPD Reconciliation) (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense [1] $ (981) $ (937) $ (1,204)
Prior Period Development, net Adjustments 85 108 69
Net Prior Period Development (896) (829) (1,135)
Alternative Risk Solutions [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (81)    
North America Workers' Compensation [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 42    
Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development (486) (423) (817)
Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development (410) (406) (318)
Segments included in loss triangles [Domain]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (886)    
Other PPD adjustments [2] (205)    
Prior Period Development, net Adjustments 55    
Net Prior Period Development (831)    
Segments included in loss triangles [Domain] | 2009 to 2017 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (495)    
Segments included in loss triangles [Domain] | prior to 2009 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (186)    
North America Commercial P&C Insurance      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (653)    
Other PPD adjustments [2],[3] (153)    
Prior Period Development, net Adjustments 43    
Net Prior Period Development (610) (746) (778)
North America Commercial P&C Insurance | 2009 to 2017 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (437)    
North America Commercial P&C Insurance | prior to 2009 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (63)    
North America Commercial P&C Insurance | Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (425)    
Other PPD adjustments [2] (149)    
Prior Period Development, net Adjustments 30    
Net Prior Period Development (395) (562) (693)
North America Commercial P&C Insurance | Long Tail [Member] | North America Workers' Compensation [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development (194) (123)  
North America Commercial P&C Insurance | Long Tail [Member] | 2009 to 2017 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (214)    
North America Commercial P&C Insurance | Long Tail [Member] | prior to 2009 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (62)    
North America Commercial P&C Insurance | Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (228)    
Other PPD adjustments [2] (4)    
Prior Period Development, net Adjustments 13    
Net Prior Period Development (215) (184) (85)
North America Commercial P&C Insurance | Short Tail [Member] | 2009 to 2017 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (223)    
North America Commercial P&C Insurance | Short Tail [Member] | prior to 2009 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (1)    
North America Personal P&C Insurance [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development 41 69 27
North America Personal P&C Insurance [Member] | Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development 0 0 0
North America Personal P&C Insurance [Member] | Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 40    
Other PPD adjustments [2] (7)    
Prior Period Development, net Adjustments 1    
Net Prior Period Development 41 69 27
North America Personal P&C Insurance [Member] | Short Tail [Member] | 2009 to 2017 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 54    
North America Personal P&C Insurance [Member] | Short Tail [Member] | prior to 2009 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (7)    
Overseas General Insurance      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (216)    
Other PPD adjustments [2],[4] (43)    
Prior Period Development, net Adjustments 4    
Net Prior Period Development (212) (252) (423)
Overseas General Insurance | International A&H [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (31)    
Overseas General Insurance | 2009 to 2017 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (107)    
Overseas General Insurance | prior to 2009 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (66)    
Overseas General Insurance | Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (67)    
Other PPD adjustments [2] (3)    
Prior Period Development, net Adjustments 0    
Net Prior Period Development (67) (71) (236)
Overseas General Insurance | Long Tail [Member] | 2009 to 2017 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (9)    
Overseas General Insurance | Long Tail [Member] | prior to 2009 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (55)    
Overseas General Insurance | Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (149)    
Other PPD adjustments [2] (40)    
Prior Period Development, net Adjustments 4    
Net Prior Period Development (145) (181) (187)
Overseas General Insurance | Short Tail [Member] | 2009 to 2017 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (98)    
Overseas General Insurance | Short Tail [Member] | prior to 2009 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (11)    
Segment Global Reinsurance [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (57)    
Other PPD adjustments [2] (2)    
Prior Period Development, net Adjustments 7    
Net Prior Period Development (50) (59) (78)
Segment Global Reinsurance [Member] | 2009 to 2017 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (5)    
Segment Global Reinsurance [Member] | prior to 2009 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (50)    
Segment Global Reinsurance [Member] | Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (74)    
Other PPD adjustments [2] (1)    
Prior Period Development, net Adjustments 5    
Net Prior Period Development (69) (68) (77)
Segment Global Reinsurance [Member] | Long Tail [Member] | 2009 to 2017 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (25)    
Segment Global Reinsurance [Member] | Long Tail [Member] | prior to 2009 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (48)    
Segment Global Reinsurance [Member] | Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 17    
Other PPD adjustments [2] (1)    
Prior Period Development, net Adjustments 2    
Net Prior Period Development 19 9 (1)
Segment Global Reinsurance [Member] | Short Tail [Member] | 2009 to 2017 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 20    
Segment Global Reinsurance [Member] | Short Tail [Member] | prior to 2009 [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (2)    
North America Agricultural Insurance      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development (110) (119) (72)
North America Agricultural Insurance | Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development 0 0 0
North America Agricultural Insurance | Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense (140)    
Prior Period Development, net Adjustments 30    
Net Prior Period Development (110) (119) (72)
Corporate Segment [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development 45 278 189
Corporate Segment [Member] | Long Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Prior Year Claims and Claims Adjustment Expense 45    
Prior Period Development, net Adjustments 0    
Net Prior Period Development 45 278 189
Corporate Segment [Member] | Short Tail [Member]      
Causes of Increase (Decrease) in Liability for Unpaid Claims and Claims Adjustment Expense [Line Items]      
Net Prior Period Development $ 0 $ 0 $ 0
[1] Relates to prior period loss reserve development only and excludes prior period development related to reinstatement premiums, expense adjustments and earned premiums totaling $85 million, $108 million and $69 million for 2018, 2017, and 2016, respectively.
[2] Other includes the impact of foreign exchange.
[3] Includes favorable development of $81 million related to our Alternative Risk Solutions business (U.S. and Bermuda) and an adjustment to exclude $42 million in unfavorable development in the workers' compensation line associated with an increase in exposure for which additional premiums were collected; the remaining difference relates to a number of other items, none of which are individually material.
[4] Includes favorable development of $31 million related to International A&H business; the remaining difference relates to a number of other items, none of which are individually material.