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Commitments, contingencies, and guarantees (Narrative) (Detail) (USD $)
2 Months Ended 12 Months Ended
Feb. 27, 2014
Dec. 31, 2013
derivative
Dec. 31, 2012
Dec. 31, 2011
Commitments Contingencies And Guarantees [Line Items]        
Derivative Asset, Fair Value, Amount Offset Against Collateral   $ (41,000,000)    
Derivative Liability, Fair Value, Amount Offset Against Collateral     35,000,000  
Securities Sold under Agreements to Repurchase   1,401,000,000 1,401,000,000  
Obligation to Return Securities Received as Collateral   1,633,000,000 1,795,000,000  
Securities Held as Collateral, at Fair Value   1,632,000,000 1,791,000,000  
Repurchase of outstanding common shares, shares 3,437,082 3,266,531 100,000 2,058,860
Number of in-force interest rate swaps   0    
Number of in-force credit default swaps   0    
Approximate percentage of gross premiums written that were generated from or placed by Marsh   11.00% 11.00% 12.00%
Approximate percentage of gross premiums written that were generated from or placed by Aon       10.00%
Carrying value of limited partnerships and partially-owned investment companies included in other investments   1,900,000,000    
Funding commitments relating to limited partnerships and partially-owned investment companies   1,200,000,000    
Total rental expense related to operating leases   128,000,000 112,000,000 114,000,000
Cost of shares acquired 326,000,000 290,000,000 7,000,000 132,000,000
Letter of Credit [Member]
       
Commitments Contingencies And Guarantees [Line Items]        
Line of Credit Facility, Current Borrowing Capacity   1,000,000,000    
Letter Of Credit Unsecured Expiring November 2017 | Letter of Credit [Member]
       
Commitments Contingencies And Guarantees [Line Items]        
Borrowing capacity on unsecured revolving line of credit   1,500,000,000    
Line of Credit Facility, Capacity Available for Specific Purpose Other than for Trade Purchases   300,000,000    
Line of Credit Facility, Amount Outstanding   376,000,000    
Letter Of Credit Unsecured Expiring September 2014 | Letter of Credit [Member]
       
Commitments Contingencies And Guarantees [Line Items]        
Borrowing capacity on unsecured revolving line of credit   500,000,000    
Letter Of Credit Bilateral Uncollateralized Expiring December 2017 | Letter of Credit [Member]
       
Commitments Contingencies And Guarantees [Line Items]        
Borrowing capacity on unsecured revolving line of credit   425,000,000    
Line of Credit Facility, Amount Outstanding   352,000,000    
November 2013 Stock Repurchase Plan [Member]
       
Commitments Contingencies And Guarantees [Line Items]        
Share repurchase authorization remaining $ 1,620,000,000 $ 1,940,000,000