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Revenue (Tables)
3 Months Ended
Mar. 31, 2021
Revenue from Contract with Customer [Abstract]  
Disaggregation of revenue
The Company combines its products and services into three product categories and three geographic regions, based on customer location, as follows (in thousands):
 Three Months Ended
 March 31,
 20212020
Software licenses and appliances$108 $1,540 
Service
Subscription, maintenance and support4,979 4,160 
Professional services and other733 527 
Total service5,712 4,687 
Total revenues$5,820 $6,227 

Three Months Ended
 March 31,
 20212020
North America$3,938 $4,050 
Europe1,621 1,874 
Asia261 303 
Total$5,820 $6,227