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Revenue (Tables)
12 Months Ended
Dec. 31, 2020
Revenue [Abstract]  
Disaggregation of Revenue
Revenues by product category and geography
The Company combines its products and services into three product categories and three geographic regions, based on customer location, as follows (in thousands):
 Year Ended
 December 31,
 202020192018
Software licenses and appliances$6,762 $4,903 $5,814 
Service
Subscription, maintenance and support19,555 18,249 17,132 
Professional services and other2,755 2,210 2,067 
Total service22,310 20,459 19,199 
Total revenues$29,072 $25,362 $25,013 
Year Ended
 December 31,
 202020192018
North America$20,073 $16,588 $16,639 
Europe7,693 7,527 6,453 
Asia1,306 1,247 1,921 
Total$29,072 $25,362 $25,013